Oil change - KERRY4
Great service with shuttle driver getting me back to work and vehicle done on time. Also scheduled appt to look at new vehicle with Scott Stiles.
I went there to have a problem with my car fixed and they... - tahitman12345
I went there to have a problem with my car fixed and they could not find the problem but they said my water pump needed to be replaced. so i had them replace my water pump, they said all they had were aftermarket pumps in stock. 10 days later the water pump was leaking again, they said because it was an aftermarket pump they would not cover the work and wanted to be paid again for something they probably did not do right in the first place. I am very unhappy with them and will never be going there for anything ever again!
great sales team horrible service department - laxmamaw
My engine light came on Monday morning, truck is under warranty, brought it directly to the dealership, wanted a loaner car since it is under warranty and I had meetings to get to. No loaners available so Bob did a scan on why the light was on. He told me it was a circuit for the fuel level something or other, safe to drive, made an appt for Wednesday morning (today) got a loaner. He calls me just now they have to order the part. Really you knew I was bringing it in today and you could not have the parts on hand to fix it today? I have a rental car that they call an SUV it is a small box. Nothing like my high end Silverado High Country and I have to drive it until sometime tomorrow. NOT HAPPY at all. When I went in on Monday drove in, waited in my truck and pretty cool restored truck pulled in behind me the guys flocked to that one, not to my truck which was in their first. I really love my truck and now need to find a dealership in the area that will take care of me even though I did not purchase my truck through them. HORRIBLE HORRIBLE Service department.