Office mgr - Erichaka
She's always friendly and professional. A credit to her position and Has to be a great asset to the ownership and management team. More dealership should have part of there staff this good.
Top Reviewed Service Specialists At This Dealership
I know my Regal will always be taken care of at Zimbrick. - Dean Biel
There are very few people I trust with my car, but I do know that I can trust the staff at Zimbrick Buick Eastside. Chris Cotter is my go to service guy and I know when I hand over my keys to him, my Regal will be taken care of. I have never driven away disappointed with the service at Zimbrick Buick Eastside. The entire service staff does an awesome job. I have been a Zimbrick customer since 1994 and I'm now driving my 5th car purchased from Zimbrick. It's people like Andy Hammond my sales rep, Chris Cotter my service rep, and the guys in the shop, that will make me want to return someday for my number 6 Zimbrick vehicle. Keep up the great work! You're the best dealership around!
Fixed chevy cruze - Nicole:)
I love this dealership!!! My car just randomly started running rough and they fixed it in a good amount of time and everyone was so poliete!!! :)
Body Shop Manager
Same Day Repair - Dirtboy67
Did the required service as requested but also found a couple of other issues. They fit me into the shop schedule the same day and took care of everything that day. Appreciated the prompt turn around.
Friendly experience. - sierra
Clason always performs quality work. They are prompt, keep me informed of progress, and let me know of any additional work needed, before going ahead with the work.
Great job guys I know it gets done right the first time. - cobra2
My car was done in a very timely manor, they did an oil change and fixed my from stalling on me. Love that they keep me moving every time I bring my car in. Thanks guys!
Family friendly - Jeremy Tweten
I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.
Wouldn't consider going anywhere else. - Vitamin
I wouldn't consider going any where else for sales or service.
They are fair, friendly, and most of all trustworthy.
Family owned and operated with experience.
Quick - Sally Vetter
They do an outstanding job with the 2-year free oil changes, always with a car wash. The employees are friendly and listen very well.
Service department - Gabby2234
In the service department I was helped by McKenzie LaRue, she was GREAT !!! McKenzie was very friendly and extremely helpful. Awesome service all around !!! I will be coming back and I highly recommend Don Larson dealership.
very enjoyable experiance - hwrege0929
I enjoy bringing my vehicles to Wheeler's. They always do the work in a timely manner. Keeping my caddy in tip top condition is easy with a great place like Wheeler's to help me maintain it////
Tire rotation took 2 hours. - DJ
I had a scheduled appointment on a Saturday for a tire rotation. Appointment was at 9:30, arrived at 9:20. I asked for an update around 10:15-10:30 and was told they just needed to do the car wash. Finally got called @ 11:15 that car was done. When I got to the car, it hadn’t been washed. No comment was made for delay. Service was very poor. I sent message with concern over wait, but I never received a response.
When I purchased my tires at Holiday I purchased the extra for rotation, but I won’t return. I will find a service facility that actually cares and values your patronage.
WOULD NEVER BUY A VEHICLE HERE AGAIN - GOING BACK TO "FORD"
The entire transaction was unprofessional, to say the least. The sale was rushed. The vehicle was prepped very hastily. We found several items broken or missing on the vehicle when we went through it thoroughly at home, and rather than even contact the salesperson, who was very crude, we had them repaired. We took our Traverse in for an oil change at Bergstrom (only because it was free), and apparently the mechanic never reset the sensor that alerts you to change your oil. Fortunately, we realized we were going too long and not being notified. We would NEVER buy a vehicle from Bergstrom again. We actually have another free oil change coming, but I will not take a chance of going back to Bergstrom for service. Not worth ruining the vehicle.
4x4 truck - John g
I bought a used truck here and right away it needed what i thought was an alignment( which I had to pay for myself) turned out to be a partially seized steering shaft, they would not help me out claiming I did not purchase the warranty. The bill was $ 597.00, which another deal helped cover part of the cost, I had the truck less than a month and put fewer than 2000 miles on it , and was afraid to drive it not knowing what was wrong with it. Now there is some GOD AWFUL noise coming from the front end when I turn the steering wheel. sounds like axle joint??? I am pretty freaked out right now knowing I am stuck with this truck for the next 6 years unless I want to take a huge hit on another trade in. Soon after I had the truck I noticed lots of tiny chips all over the vehicles windshield, numerous chips in the paint, and what looks like previous hail damage on the roof, The horn doesn't work, the head lights aren't aimed right, The valve covers leak oil, not to mention after checking the oil ( because the engine was ticking) second week I owed it I was shocked to find there was about a half an inch of oil on the stick, I added 3 quarts of oil and THANK GOD it seems to be OK now. I would like to mention that the woman I dealt with said she was going to call me back to see if they could help me out with my alignment after talking to her TWICE and FINALLY did a week later, The whole time the truck sat, and only got driven when absolutely necessary( so much for the fun and joy of a new purchase. I payed $21,000 for the truck total with the loan, The most I have ever spent on a vehicle, this has been BY FAR THE WORST EXPERIENCE I HAVE EVER HAD IN EVERY WAY, It has cost me money missed work, constant worrying and the reason I am writing this review at 4 am,,,, SLEEPLESS NIGHTS, and I all ready know there are going to be a lot more of them!!!
There to help!! - Swellservice
The service department crew is awesome! Over the years we've bought and brought all our vehicles in for service. Always thorough, always friendly and always trying to accomodate. Today was just the tops!!! I phoned with a desperate plea that we had an oil leak and I needed this vehicle for the following day. They told me to stop in and within minutes, it was up on a hoist and being worked on.