Awesome Staff - Dom
I had a good experience Everyone was so nice and made me feel very welcome. Super friendly staff that find the right car for you.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Kia sorento - Tim
Jason was very easy to work with. Dani did a great job lining up financing and getting the paperwork set up. Very quick service and nice facility
Very patient - Samd
I was coming to Albert Lea from out of town and the associates waited for me to get there and test drive the car. They were very kind and made the process very easy!
Sales and Leasing Consultant
Sales & Leasing Consultant
My experience - STACYLK
I could not have asked for a better experience. Considering it had been over 10 years since I had purchased a car, Ronald Powell and Rich Klouda made the process as simple and seamless as possible. I highly recommend Superior Ford
Service bulletin repair - Ford Fella
Todd Rutherford went up and beyond knowing my 2014 F350 diesel is one of our work trucks. He understood the situation and got my truck repaired in a very timely manner. I give Todd 5 stars. On the other hand Jes at the service counter was unwilling to help and was quite rude with me on the phone. I give Jes 0 stars. If you have to do any service at this dealership I highly recommend talking with Todd.
Responsive and Helpful service - AftonAmy
I called the dealership regarding an Escape that I saw for sale on line. Julio took my call. He looked up that vehicle and two others. He had the vehicles waiting for me when I arrived the next day. He was friendly, informative and easy to work with. I will definitely work with him again.
Internet Sales Consultant
Great experience - SAULMALDONADO1977
Well it was my first time using ford service and it was great. They really understood me and answed all my question I had. Also they fix the issue with car.
Absolutely Amazing - Slind197
As a woman who had never purchased a car on my own before, I was afraid due to my lack of knowledge about cars and financing. With Areia, I felt very respected and all the things I was worried about disappeared. I asked several questions, some more than once, and she was always patient with me. I never felt pressured to buy and she eased all my concerns. I found my dream Jeep thanks to the Red Wing Chrysler team. If you are in the market for a newer vehicle, I would recommend everyone to go see Areia. Thanks for all your help!
We always have a great experience buying from Mike. - Wallert,john1159
This is our family’s seven car/truck purchase from mike at wolf motors. He is always available to us on any question we have and makes the buying process smooth.
Excellent customer service - Eric
Purchasing a vehicle from Bill Colwell Ford is always a positive experience. The staff takes the time to listen and work to come to purchase terms that are good for everyone. I have no hesitation recommending Bill Colwell Ford to my family and friends.
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
I was very happy with the purchase of my truck. - White lightening
Mike was very easy to work with in the purchase of my truck. He was very helpful in locating a vehicle for me. I would recommend him to anyone.
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Good Quality, Great Price! - Misty Caston
I drove over an hour to look at a truck that was way under Blue Book. Higher miles but 1 owner, no accidents. Paul and Gary took great pictures that displayed the minor flaws of the truck and texted them to me before they put them on their website because they knew I was on my way. They were friendly and professional and gave me a fair trade-in value on my old truck. Couldn't be more pleased! Thanks, guys! I loooooove my new truck!!
Easy New Car Purchase! - jackerinbutler
Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Andrea made our financing smooth and simple. Would definitely go back! Love our Toyota!
F150 and 28ft. Travel trailer towed to dealer on Sat. night! - Betsy Warner
Kudos to this family team- owners, son and grandson-who made our emergency visit as pleasant as they could. Camping at a Ford dealership was not on our itinerary but need for a new starter turned their parking lot into a two night dry campground!
Stellar experience from inquiry to purchase! - Hanson's
From the first email to the day we drove our new truck off the dealership lot, Mankato Ford exhibited professionalism in all departments, caring about our needs and wants, and amazing customer service to get the truck of our dreams. Mankato Ford went out of their way to search and find my exact optioned truck. Very impressed with our salesman, sale manager , and finance person. We are so thankful to have such a wonderful Ford dealership in Mankato. They are honest, fair , and welcoming and no pressure. They want happy customers and they made us just that!
Best Customer service from Sales to Service! - Tacy Hyberger
I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car so that I could run my errands while they serviced my car. This dealership does everything right from greeting every person eho steps foot on the lot to maintaining their car for years to come. Thanks Moffitt Ford team!
Excellent customer service - Life is good.
Just piced up our new Ford Edge. Great vehicle for the money. The staff at Sugar Loaf Ford Lincoln always make me feel at home. Never rushed, give me options and take the time to show me how to use and operate all those new high tech gadgets. They have also invited me back for a refresher course on those items that I don't use that often. I really appreciate that!. Thank you, you truly have a amazing team.
Always great service!!!! - Ford guy
Thanks to Mark, Mike, and Angie for making the purchase experience great as always!!!! Then the service after the sale is just as great thanks to Dan and Mitch!!!!!
Awesome service - Aebolt
Exactly what I wanted! Drove away with my new car the same day! Thank you Ron and Brandon and Collin for the excellent service. Will definitely refer you to others.
Friendly Team that Outperforms as Ford Does - LinF
This dealership's team outperforms any I have worked with and I am sure that they will ensure my vehicle goes the extra mile, as they do. The friendliness at this dealership was equally matched by professionalism and knowledge of their products without the pushy sales pitch. Their goal clearly is to meet the expectations of the customer not to sell a vehicle, and they exceeded mine.
Bad experience with employee - blackknight
This was not a pleasant expierience buying a car due to having to deal with Tiffany Dilley who could not answer my question of wher an extra $500 charge over the estimate came from. She told me it was only a estimate. Being $500 off is not a very good estimate. She informed me that the intrest rate had raised that morning. I told her that I actually gave tho OK on the purchase on MON or TUES. and it wasn,t my fault Apple Ford could not close on it untill FRI. but I would accept the extra intrest. for her benefit to learn something I told her in my day a handshake or somebodies word was good at the time of purchase . On her card it says she is finance manager. She is definitely not management material in my opinion especialy in these times when so many people are loking for jobs. She told me to take it or leave it. I asked do you mean the car ? She replied yes. If it were not for the rest of staf being so polite ane pleasant I would not have taken the car. Tifany was rude, disrespectful, and did not know her job as she could not explain the extra $50 charge. I would have to say I would have to think very hard if I would buy another vechile from Aple Ford or recomend them to anyone because of Tifany.
This is why people hate car shopping - Car shopper
Drove some distance to look at unique color and interior. Sales person reviewed car and then turned us over to manager. Obfuscation over pricing and not quite sure what we signed. Finance office was confused and later returned by UPS insurance card and drivers license. Finance asked us not to pay off car for at least 90 days so she would get extra Ford pay. Car poorly cleaned. Sales person later explained difficulty in cleaning cars. Not recommended.
No Hassle - Expedition guy
My wife and I were very pleased with our purchase and sales experience. Everyone was warm and friendly. The whole process was hassle free and went quickly and smoothly. Easy to work with and stress free.
Great service from sales department - Usedram
My experience was a good one. They give 2 free oil changes with used vehicle purchase and I'm not local so they gave me a full tank of gas instead. Also sales and finance staff were great. If you want to see a beautifully detailed vehicle buy from them. My ram was so shiny when I drove away with her.
Great Lincoln Knowledge - LS
I bought a Used Lincoln and the experience was just as if it was new. He was extremely knowledgeable about the details and spent an hour with me programming every detail and personalizing after the sale. This is my 3rd car I've bought from here and I will return again.
Went in to look at used cars, left with new focus - Tim Voelker
We went in to see what they had for used cars, We ended up leaving with a great deal on a 2018 Ford Focus SE. Our dealer was very nice and helpful. I would definitely recommend going here.
Great work Josh - testcar
Great place to trade in your car and find a replacement. Josh was a big help with out process and helping us look for a replacement vehicle
Poor customer service - mls4343
I purchased a used 2015 F-150 from Owatonna Motor Company in July of 2018. The day I purchased it I noticed the fuel gauge wasn't working properly so before I took ownership they swapped the part out for a new one. My factory warrant expired about a week after purchase and less then a week after it expired my check engine light kicked on. I took the truck in and found out it was another fuel system problem and would cost over $900 to fix. I have attempted on numerous occasions to contact my salesman, the sales manager, and the GM to see if they could help me out with this problem. I figure since the truck already had a fuel system issue and the factory warranty had just expired it shouldn't be to much to ask for the dealer to stand behind their product. Out of all of the messages I have left not once have I got a phone call back. The only time I can get a hold of Dave (salesman) is when I call and ask to talk to him about a car sale. So far the excuses I have got are the sales manager is always on a test drive and the GM is moving the entire inventory to Minneapolis but Dave always promises they'll be sure to call me in the next day or two. This has been going on for two months. It's one thing not to want to fix the truck it's an entire other level of poor service when you give a customer the run around or just ignore them. I will never buy another car from this dealership and I would recommend you look somewhere else for your next purchase if you value good customer service after your purchase. I guess I should have caught on to their approach to customer service when they didn't even give me a full tank of gas after I bought the truck!
Zumbrota Ford Inc.
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Dealer FOR The People