Jairo Leon - NJ1121
Entered Marino dealership and Jairo immediately introduced himself and from that point to driving out our new van he was very helpful and kind. We appreciated his efforts and highly recommend him.
Top Reviewed Specialists At This Dealership
Chrysler Jeep Dodge Sales
Interaction - Cbo721
Awesome, great response. Good guy who cares. You won't be sorry. Questions answerd, concerns addressed. Stop in and ask for him or send an internet question. He's on top of it.
Sales & Leasing Consultant
Best car buying experience I've had in 20 years! - MpJ71
Pavel was extremely helpful, knowledgeable, & patient. We spent the better part of our day with him while he showed us several cars, took us for test drives, and worked his magic getting us into a car that met our requirements and our budget. Couldn't be more pleased. Thank you!
Great, easy to work with customer service - pattys88
We drove 65 miles to get the Jeep Grand Cherokee Overland we wanted, and it was truly worth it. Grant, our salesman, was a pleasure to work with. He got us the deal we wanted, made the process quick and easy, and we couldn’t be happier.
Great expierience - Adi
This is our 3rd car bough at Ziegler. Sebestian is great and very professional. He takes great care of us everytime. We will be back tor the next purchase for sure
Long drive to get there BUT worth it!!!! - hupwas2
We tried this dealership after it was recommended to us after going to several much closer. The BEST dealership by far!!! We left happy & satisfied.
New And Pre-owned Specialist
New Car Sales
Oil change and tire rotation - Nick 58
Good service, quick and courteous
Would have been nice to get a car wash after service
Used coupon for oil change and tire rotation 59.99
Internet Sales Manager
Great Experience - Racecarmaster
Great salespeople, friendly, stayed in contact with me during the process. Everyone was friendly and explained what they were going to do and confirmed they did it when they said they would.
New Car Internet Sales
Very welcoming, did the work well and timely - billrivkin
Easy to make an appointment. Began work timely and finished in time expected. Pleasant greeting, explained everything. checked for additional recalls. Recall problem resolved other work at a reasonable price
Purchased 2019 Durango R/T - HEMI fan 2005
Andrew Nichols was very helpful in orchestrating the various processes to find the Durango model I was looking for. The entire purchase process was very transparent and professional. This is the second vehicle purchase since 2010. The Wickstrom Group is the best dealer network in the area.
Excellent Sales and Customer Service. - Happy Customer
I have been purchasing fleet vehicles from this dealership for years. Always received competitive pricing and excellent customer service. Ongoing customer care has been exceptional as well.
Amazing experience, they work hard for you! - Kjordan051
The sales staff worked very hard to find the right option that fit my budget. The service is prompt and they dont make you wait around all night like most places. Very friendly staff and a fantastic overall experience. Bob was my salesman and I wont but from anyone else!
Service - Snoopy1970
Ziegler Jeep is an awesome place to do business. Very trustworthy, extremely quick service and a pleasure to do business with! When I decide to purchase a new SUV, I will be coming back to obtain the same quality service that I have reviewed in the past! Keep up the excellent work!!!!!
Amazing! - Beebeelorena
These 2 gentleman were beyond amazing! They helped me purchase my first vehicle ever! I would 100% recommend them! Best salesman ever. They were both so attentive to my needs and helped me pick the right vehicle.
Great Service by far!! - dawn
I have been a long time customer and have always had a great experience! Thanks for all the good service you provide. My recent service on 2/14 was exceptional the service tech that took care of me was the best!!!
I’m a difficult client! - Jimsgirl
My business partner and I were in the market for a new truck. After doing a great deal of research and dragging my feet, as I do not run at making big purchases, we decided on the Ram Laramie. Felix drew the short straw, so to speak, and had to spend several painful, but patient hours with us as my partner and I argued back and forth about down payment, term payment plans and additional trim and warrantee options that we each felt were necessary for our company. Felix patiently worked numbers, spoke with his managers and left his office, when asked, so we could deliberate, literally, for about 5 hour! Felix deserves some sort of reward for making such a great effort to ensure that we were not merely satisfied with our new truck, but that we were excited to drive away in our new investment and toy! If and when we need to make another vehicle purchase, whether professionally or personally, I will seek Felix out specifically! I should add that the entire staff was welcoming and accommodating in every way!
Back in a new Jeep and Couldn’t Be Happier! - Cubsbaseball2019
Back in a Jeep and couldn’t be happier! I purchased my first Jeep back in 2012 but decided to switch to a Mercedes and after an awful experience with a GLC, I couldn’t wait to walk back into Napleton Northwestern to get back into a Jeep!
I was fortunate enough to meet Rob Crane and his staff over 12 years ago which allowed me to observe as a vendor, what a great business they ran. What always stuck out to me was how many of their clients came from 2nd/3rd/4th car purchases and referrals which says a lot about the type of business they run. It’s to be expected with a family type business but it really starts at the top with Rob.
The start to finish process was amazing, very easy and they did a great job of listening to what I was looking for/trying to accomplish with a car. I am by no means an expert so I leaned on Rob/The Sales team to educate me on the new models, the best incentives and what was best for how much I drive. We took a look at a few different models, test drove and we were done with the entire process within an hour.
There is a trust factor when working with Napletons leadership, sales and finance team which makes the process both hassle free and creates happy customers. The sales team was fantastic and felt like i was being coached on which car is best for me/my driving habits vs. being sold/upsold as was everyone else I worked with at the dealership. The concierge team was kind/welcoming, the sales team was great, the porters got the car ready quickly and I was on my way.
The 2019 Jeep Cherokee is an amazing car and I have enjoyed driving in since driving off the lot. It’s everything I needed and was looking for which is why I appreciate the guidance the team gave me. I was so fed up with Mercedes and so excited to be back in a Jeep, I retuned my Mercedes lease a few weeks early/
Thank you to the entire team at Napleton Northwestern and I am in love with my new Jeep!
Great Experience - PurpleCrazy
Very pleased with the service I got. I bought a new car that had a major scratch on the hood. They said they would fix it, and they did. Cody was my service tech and he did a awesome job. He reviewed the finished product and made them do it over until it was perfect.
Marino Chrysler Jeep Dodge
Napleton’s Arlington Heights Chrysler Dodge Jeep RAM
Jack Phelan Chrysler Dodge Jeep RAM
Professional Sales Associate/Delivery manager