Easy and pleasant experience - lmarquez12
I saw a listing in car guru and made an inquiry about the vehicle I received a called from Mazda dealership in less the 10 min. Made an appointment came in to see the vehicle test drive a couple of them. My sales person was Wajeh Oda he was very cortious and professional, I felt no pressure On making a decision as far me getting the vehicle. The whole process was easy and smooth. I walked out there with what I really wanted and I’m my terms. I also, got help from Jose Gutierrez very pleasant and friendly individual. If you are in the market for purchasing a new or pre-owned vehicle Mazda dealer in Oak lawn Il is definitely worth checking out, they have all types luxury vehicles. Thank you Wajeh for all your help.
Top Reviewed Specialists At This Dealership
Certified Sales Associate
Elite Master Certified Sales Executive
Excellent - Ty
Very friendly,m and efficient service. Finance Manager was able to help cut a great deal on my warranty and Manny was very personal and a great help
Most excellent experience. TOP NOTCH customer service! - Sahoya
Sonny was very attentive and very, very knowledgable. I have never had such a smooth proceess purchasing a vehicle. Even after driving off the lot, I felt supported and serviced.
The Amazing Wilkins Mazda and Ed Shwal - AJS
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours.
Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
Sales & Leasing Consultant
Quick, easy & friendly - Simon1218
I felt welcomed as soon as i stepped foot into the doors. I would definitely recommend others to this dealership. Maciej and Jack were very helpful and friendly made the process quick and easy especially for me being a first time buyer. 10/10
Elite Master Certified Sales Consultant
Happy repeat customer! - Mike J.
I have bought several cars from this dealership over the past 13 years, each time I felt I got a fair price and excellent service. They provide a personal touch and show genuine interest in making each sale a win - win for both the customer and the dealership.
Internet Sales Manager
By far best experience i have ever had at a dealership - Federico
Gilbert is one of the BEST salesman i have ever met he takes the term customer services to another level. I was really impressed with how he broke down everything so i was aware of what i was purchasing and how it worked. Definitely one of the best experiences i have had would recommend to anyone to see Gilbert 10/10!!
Real cool sales people without the oversell!! - LittleEnos
I have been recently looking to buy new and wanted to do more than just look at pictures & specs online, so i was out looking at different cars when I stopped at Continental Mazda of Naperville.
I couldn't help but look at the MX-5 Miata RF, but that just isn't that practical for me or going into Winter.
Adrian Rojas saw me looking at it but saw that i was shaking my head. We talked a minute about it, and then i said the CX-5 Touring was more in my wheelhouse (honeslty, i think i'm too big of a guy for that Miata anyway, lol).
Adrian was very helpful in regards to all the CX-5 had to offer as well as all the fancy bells & whistles. We sat down and also talked about warranties and about what this all would cost.
I didn't pull the trigger on the deal as i still had a couple other cars i really wanted to look at before i decided. What i really liked about this dealership & the sales, was after i said that, Adrian understood and he didn't try to oversell and pressure me into picking them.
But trust me, The CX-5 was impressive and even more so was the salesman. If i do decided on this car, Mr. Rojas will be the one i come back to deal with!
My first experience at Napleton's Mazda was great! - INJade
Gilvert Miramontes was fantastic! He was informative, friendly, funny and kind. He made the buying experience a pleasure. Melissa was great as well. She handled the paperwork finalizing the sale promptly and thoroughly. The dealership was recently renovated and beautiful. All the staff was friendly and welcoming. I would recommend Napleton's Schaumburg Mazda to anyone. Ask for Gil and he will take great care of you!
Service Department - Zoom Zoom
I went to Pugi Mazda today for service basic oil and filter change, tire rotation and diagnostic check of engine. Worked with service advisor Joel. Excellent experience. Highly recommend service at this dealership.
First class experience. - Mrs cx5
I usually do not take the time to write reviews however I feel the need to share my recent visit. First of all, my sales rep was Mitch. He made the point to let us know we was fairly new as a car salesman. You would never know. He was very knowledgeable explaining all the features on the Mazda CX five He took the time to explain all the features, especially to my wife. We had visited a different dealership in Schaumburg, and I must say, there was no comparison We also met the manager, I believe his name was Bill. He was very professional, polite, and actually made us feel welcome they actually matched the price we got from the other dealership, and had the car in stock. I can honestly say, this was by far the best experience we have ever had in purchasing a new vehicle
We love our new Mazda, and will be spreading the word about Roto. My family and I are grateful. Thank you Bill, you have a great staff, and really know how to make people feel welcome. They even gave us a free oil change. I would highly recommend this dealership for a new Mazda or even a Subaru. Mitch and Bill are a great team and an asset to Mr. Roto. Thank you and keep up the good work.
Oak Lawn Mazda