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Had a great experience at Valley Honda. Michael and the... - Nick F
Had a great experience at Valley Honda. Michael and the rest of the crew made the purchase of our new Accord very easy. I definitely recommend Michael and Valley Honda and would purchase another vehicle there in the future.
Top Reviewed Specialists At This Dealership
Herí gaytan is the best, his always help me to found my... - Máximo clemente
Herí gaytan is the best, his always help me to found my car he is the best in costumer service
Honda superstore of lisle #1
Sales and Leasing Professional
Dude was amazing to work with quick with getting a quote... - Alfred.lim.12345
Dude was amazing to work with quick with getting a quote for us and polite. A natural when it comes to talking with his customers:)
New Car Delivery Specialist
Sales and Leasing
Nice people to do business with. Polite . Answered... - cjib176
Nice people to do business with. Polite . Answered questions professionally.
Knowledge of product was informative.test drive was great. Also finance department was honest and nice.
This is the second car we bought at Continental. We... - Kris
This is the second car we bought at Continental. We worked with Terry Scudieri and Joe Nuskiewicz. Very knowledgeable and patient. No pressure sales tactics. Very easy to work with and got a great deal!
I was greeted promptly & received excellent service from... - jen
I was greeted promptly & received excellent service from Guillermo Delatorre, service consultant. Very polite, friendly & attentive. He was a huge improvement from the last service consultant I had at my previous visit. so glad my vehicle was given an inspection in addition to the oil change and tire rotation. Thank you
Good Experience. Sam was very helpful in answering... - darshei.goode
Good Experience. Sam was very helpful in answering questions & providing helpful information. He created a space for a long term car buying relationship. Sam is very knowledgeable & resourceful!
Joselin Lechuga was informative and walked us through key... - Clara
Joselin Lechuga was informative and walked us through key aspects of the Honda CRV such as pairing our key FOB for secure locking and seat and temperature adjustments. During the purchase process, staff was welcoming and professional to our needs.
The job got done, kind of. The people and the guy I dealt... - NichM
The job got done, kind of. The people and the guy I dealt with was terrible. Terrible customer service. His dialog was always accusatory or like I was inconveniencing him because of how busy they were. I was the one who had to constantly follow up on progress and what was actually going on. Initially he told me he’d call me in 1-2hrs. I waited three and followed up myself. Anything further that took place and any other conversation I felt like I was bothering the guy. Most of the staff except one was very short and seemed like they were all just having bad days every time I interacted with someone over the five days they had my car. Next the following morning my car was dead. Come to realize they switched my lights off auto so my lights were left on all day and night and my battery died and I had to jump my car. Lastly, my phone connection is no longer working. I connect my phone and it disconnects after about 5 seconds. Now dreading having to deal with them again.
Just astonishingly bad. Car dealerships always feel a... - warningtoothers
Just astonishingly bad. Car dealerships always feel a bit shady but this one pulled a real bait and switch, on a formerly loyal customer no less. I always had the sense I was being misled and overcharged and most of my interactions felt a bit dishonest and uncomfortable, but the thin veneer of service they offer had me convinced I must be overly suspicious. Turns out, they were gaslighting me--this dealership really is that bad.
If you escape Community Honda without an issue then consider yourself very lucky. Stay away from this awful, awful dealership--there are many others in the Chicagoland area. Stay away from Nancy Applegate. Stay away from the manager Shannon Ingram.
Schaumburg Honda Automobiles