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I waited over 5 days before I was contacted by a... - CNEUKIRCH
I waited over 5 days before I was contacted by a representative.
Had to contact my salesman to expedite the response.
Once contacted, the service has been great.
Top Reviewed Specialists At This Dealership
Accessability to the dealership, easyAmple Customer... - D and S
Accessability to the dealership, easy
Ample Customer parking
Inventory, couldn't ask for more
Salesman Mike: Pleasant, informed, efficient, good at instructing us to the workings of our vehicle
Finance, very easy to work with
Have received many compliments on our choice of vehicle
Mike Price:Great family man sales person! Fair price!... - tmspears
Mike Price:Great family man sales person! Fair price! Finance:great experience! I will followup on review if&when I have to work with services related to car issues and extra purchased insurance coverages.
The excellent Patrick Group quickly fixed the two... - Thomas
The excellent Patrick Group quickly fixed the two drive-train-related problems that surfaced a few days after I purchased an otherwise like-new beautiful used royal blue car from their very helpful salesman, Stephen H.
Luis and the team provided exceptional service. My... - Lena H
Luis and the team provided exceptional service. My husband and I have purchased several cars over the years and this was the first time we enjoyed the process. In and out in no time. No haggling or the dreaded finance guy who switches the numbers on you. Thank you Luis!
The service rep with whom I worked, Anthon, was... - Klhatch1
The service rep with whom I worked, Anthon, was professional, courteous, and able to answer my questions and address my concerns. Whatever Landrover is paying him isn’t enough.
Brendan the sales manager greeted me right away. My... - swest0223
Brendan the sales manager greeted me right away. My salesperson, Jason was amazing to work with. Will be doing business with him in the future and sending him anyone in the market for a new or used vehicle.
They had my vehicle for approx. 1 month. They had +24hrs... - Realsouthern
They had my vehicle for approx. 1 month. They had +24hrs notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it!
Fluids not leveled, interior not cleaned.(Phil didn't fix those). (Didn't care about either until I walked up on bird in my grill). This is Not my first 'luxury' dealership experience. This is Definitely Not Luxury Service. Monopoly sevice??? Luxury invoice was received & paid in full.
I'll travel into rush hour traffic & sit in an Electric Vehicle, b4 I return to this place.
They were very polite & customer service seemed great on the front end. Aaron has sadness in his voice when he read me my final invoice.....I seriously question the work done, so I'm having someone check their work. No worries, I won't be putting my vehicle back on the market, ever.
buying a used car? - kcon858
I bought a used car from them. Blind spot monitor didn't work because mirror glass was replaced with non-OEM. 9 weeks and no solution. .I wonder how this was missed in their used car inspection? Will they ever make it right? BUYER BEWARE!!
Land Rover Schaumburg
Service Adv isor