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Service was very friendly and helpful. will use again.... - Sargis500
Service was very friendly and helpful. will use again. Wojciech my service advisor took care all paperwork with my extended warranty. Very happy with the service.
Top Reviewed Specialists At This Dealership
Service personnel were helpful, kind, efficient and... - EliRoe
Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!
Sales & Leasing Specialist
This is the standard for what the car buying experience... - Miggymanwell
This is the standard for what the car buying experience should be. From the moment my wife and I entered we were treated with respect. My wife and I have been to many car dealerships and it is frustrating that the sales reps typically only talk to me and ignore my wife and Tim was the exact opposite. His kindness and inclusion of my wife in the entire process was incredible. This is not only my first mercedes Benz purchase but my first luxury car purchase and while I’m sure my purchase was small in comparison to the vehicles on the lot, Tim made me truly feel like a million bucks. I will recommend this dealership and Tim to anyone looking to buy a new car and will continue my business here next time as well. Thank you once again for the incredible treatment from start to finish!
Accessability to the dealership, easyAmple Customer... - D and S
Accessability to the dealership, easy
Ample Customer parking
Inventory, couldn't ask for more
Salesman Mike: Pleasant, informed, efficient, good at instructing us to the workings of our vehicle
Finance, very easy to work with
Have received many compliments on our choice of vehicle
THE BEST! Thanks Peter! Always accommodating and... - WFfle327
THE BEST! Thanks Peter! Always accommodating and professional! Everyone abiding by safety guidelines for Covid and wearing masks for their customers! Always a class act dealership! I have had only great experiences throughout the years! The cashier is always a pleasant and happy face!
Bought my first ever VW onJanuary 16th. Went in with an... - Beverlyapetersen
Bought my first ever VW onJanuary 16th. Went in with an idea of what I wanted and where I wanted to be on cost, payment etc. I worked with Norm, who was most helpful, very polite and accommodating. I left fully satisfied and driving my new Volkswagen. Thanks to Norm and Nick
Awful service. Dishonesty and rookies in sales can’t... - BILAL
Awful service. Dishonesty and rookies in sales can’t commit to a word.
Joe acts like a manager but he’s a very far from management or human behaviors.
Serafin is bad too, they have a terrible way in treating costumers like in movies.
Outstanding service and professionalism. Always... - Mexhawk
Outstanding service and professionalism. Always Courteous! Everything done right the first time. Getting a loaner makes service so convenient since i live in a different town.. They pamper me!
Zimbrick was a great place to work with, Jason Campbell... - Glynn
Zimbrick was a great place to work with, Jason Campbell helped me out and did a great job, being 23 i understand that a salesperson at Audi might not look at me with great excitement but he didn’t treat me any different and even was there for me months later for ticky tack things. My new A5 has been great would recommend to anyone looking for your luxury needs!
Ripped Off - Jean
Went there for an emergency repair. Was overcharged and on top of that $65 of property was stolen from my vehicle. I called and tried to file a complaint but was told I could only do so in person. Problem is, I live 90 minutes away from this location. They would not allow me to file over the phone so I am the one with the loss and will not be compensated.
Shopping for a Mercedes, Ask for Tom Akin. Tom has many... - timwiltfong
Shopping for a Mercedes, Ask for Tom Akin. Tom has many years and a great deal of knowledge with the Mercedes brand. Thank You Tom.......
We received a loaner car that is utterly filthy!! I’m... - Consumers
We received a loaner car that is utterly filthy!! I’m not talking about the run of the mill crumbs, mud or finger prints. There is hair everywhere! It looks like the car hasn’t been cleaned in weeks. In this current climate where we are washing hands and wearing masks I don’t know how a responsible company much less one committed to excellence in customer service could provide such a dirty car to a customer while asking them to spend $10K in repairs. We had a scheduled appointment so the loaner car should have been cleaned the night before. The only reason I would patronize this service department is because the problem is beyond my regular mechanic.
Shame on them!
Very Good - Hamman
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.