Purchase of a 2018 Subaru Outback - tom
I was in the market for a new vehicle and had always wanted to buy a new Outback. I contacted the dealership on the internet and Peter Ostlund was very up-front with the pricing and the amount that I would get for my trade-in. I visited the dealership and met with John Ostlund, who had already pulled the vehicle out for me to test drive. I was prepared for a round of bargaining, but John had prepared the proposal for me with the exact terms that Peter had offered to me over the internet!! This was by far the easiest and most enjoyable car buying experience that I have ever had. Highly recommend these two salesmen!!
Top Reviewed Specialists At This Dealership
Everybody should be treated like this when buying a car! - cgreenblatt
From the second I walked into the door to when my daughter bought her first car, it was such a wonderful experience! My daughter's first car purchase. We did go elsewhere first, not a good idea, unless it was for me to really appreciate how amazing they were at Dean Team Kirkwood! I already have them keeping an eye out for my next car! Buying a car can sometimes suck, but this was actually a great first experience for my daughter and I could not be happier!
Sales & leasing Representative
Joe Grayson is great - Carlover12345
We went to the dealership planning on looking, maybe buying. Joe was smart, full of helpful info and had a good understanding of thevVW Passat, our needs, etc. he gave us discounts, and a good deal. He was not a bit high pressure. He has bee amazingly helpful after the purchase too. I like all my experiences at Bommarito, have bought 4 cars so far from Bommarito, but Joe was the all time best. The guy who completed the deal, business guy with all the signatures, was nice but forgot to give us the certificate to origin, and we had to make an extra trip out. Oh well,mistakes are easy to make, but he is no Joe Grayson— who would not have made such a mistake.
Dream Car - JKeyWrites
I had such an amazing experience here. Buying a car can be stressful and I didn't feel that emotion whatsoever. The entire process was smooth and very fun. Special thanks to Madeline and Daniel for making this easy for me. I'm super excited about my new (dream) car! :)
Volkswagen Product and Sales Specialist
DROVE 400 MILES! - Rhonda
I drove more than 400 miles to buy a car from Maurice Gayden. I had been looking for a specific kind of car since last November. Reese said he would keep an eye out (I follow him on Facebook). He messaged me that he might have what we were looking for, sent photos and video, and said it would be VW certified with a warranty and he would make the whole thing as painless as possible. We did most of the paperwork online, showed up and test drove the car, and left with it shortly after that. Reese was really busy, but made sure that our questions were asking. Other people at the dealership stepped up and helped us also while Reese was out on a test drive. Overall, just a great experience.
Wonderful experience! - USMC1882
My family has owned several VWs but this was the first VW purchase for my wife and I. We traded in a Civic Si for a new Tiguan which is a night and day difference. I looked at reviews of Auffenberg online and some people really stated they had a bad experience, I pity them. It took a little bit of time but that was due to financing issue with what we owed on the Civic. Jeremiah was our initial salesman but had to leave due to a family emergency. CJ took over and got us going. We were there past their closing time, but yet they were able to get the VW detailed and paperwork completed before too long thanks to Jim and Brian for that. They could’ve told us to come back the next day, but instead wanted us to ride home in our brand new VW. I tested the waters with Honda, only to be disappointed. VW has definitely gained my respect and appreciation. We’re looking at the further purchase of a Jetta. Thank you to all of your patience and cooperation Auffenberg VW!
Dean Team Subaru Volkswagen
Dean Team Volkswagen of Kirkwood