buying my truck - Irv Schannauer
Nicole is the salesperson I dealt with when I purchased my Ford f150 I live in Pa. the dealership is in Ks. which makes things a little more difficult but Nicole answered all my questions promptly and I bought the truck with no problems and had a very enjoyable experience. I would deal with Zeck Ford anytime
Great dealership - Ford driver
I would recommend Bob Sights to everyone. They were quick and polite.
Tim was great to work with and he spent all the time needed to go over the car.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
buying new vehicle - blinkhoolie
Both Alex and Brian were courteous, knowledgeable and professional. Would do business with them again..Alex went over buttons in truck and told me that she would be there for me if I needed more info...
Fun and painless - Deborah
Our visit to Dennis Sneed dealership was fun and easy. We looked, drove and bought the car we wanted with no presure and respectible sell. We were and are very happy with our saleman , Rich Sousa who was personable and pleasant. I would recomend this dealership and Rich to everyone.
Hassle Free - Kayla Sanders
Coach was amazing and treated us as if he worked for us and not the dealership. He was not pushy and listened to want we wanted.
Pleasure to do businees with - Dave
We were looking for a used car in great shape and found it at advantage ford. No high pressure sale just a honest sales person.
Great guys and easy to deal with - Girl who knows what she wants!
This was no pressure experience. I knew what I wanted, asked them the history on it and they told me everything I needed to know and when down to purcahse the car with not one issue. Couldn't have been easier!
Great speedy service - Boris
reccently purchased a used car from larson motors (sales staff was pleasent and helpful) called in to have a service appointment set up and was scheduled no problem, lounge area was comfortable and had a nice chat with my sales rep and my car was out in no time.
BEST DEALERSHIP I’VE EVER BEEN TO!!! - Stacie123
I had the best experience with Matt Ford!! From the time I walked in, everyone there treated me like I was part of their family and when I left I truly felt like we were family!! I had the pleasure of working with salesman Mike Howell, he really took the time with me to make sure I was getting everything I wanted and needed in a car!! Mike and everyone there at Matt Ford are so down to earth and I can’t thank them all enough for making my experience at Matt Ford such an amazing experience and one that I will never forget!! I would highly recommend Matt Ford to everyone I know because you will be treated like you’re part of their family!! Thank you all at Matt Ford so much!!
Great place to by a vehicle. - William
I worked with Melanie and Jesse on the purchase of a new F250 Super Duty, the one I had originally come to look at was gone by the time I got there. Melanie and Jesse went to work to find me a truck and the did, the one I ended up getting actually had more options on it and was about the same price. They both made what I thought was going to be a wasted day into a great day, they went the extra mile to earn my business.
Great Car Buying Experience! - jenn613
Wes Larson was an excellent salesman. He was direct, honest and cared about making us happy. Will definitely recommend Wes and Victory Ford to others.
Great Experience! - LisaMatt
Needed a new van for work deliveries and Warrensburg Ford had just what we were looking for on their lot. My husband called and talked with Petko who had all the paperwork ready for us by the end of the day. We didn't have to wait hours to finish the sale, we were only there for about 20 minutes. Great people to do business with. Will definitely be going back when it's time to upgrade my husbands truck.
Pleasant and easy - Christy
I had a great experience purchasing my car from Gary Crossley Ford in Liberty. MARC Carbonetto was my sales rep. He was knowledgeable, helpful, friendly and honest. I will recommend him to all my friends and family. If you are looking for a car, ask for MARC, all around GREAT guy. Thank you!
George Rackley was wonderful to work with. - Jackie Gross
George Rackley listened to what we had to say. He didn't try and over sale us and kept in touch with us through the whole process. He is a must and Metro Ford is a must go visit. Everyone was so friendly and remembered us days later when we went to pick the SUV up.
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Efficient and Timely Maintenance - S
I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the service technician pay special attention to the battery, as my car has been hesitating on startup the last couple of weeks. Everything checked out fine (though the car is still hesitating on startup).
Only 2 small item to improve - I haven't been in the service area since they changed the way the process works. I used to check out/pay the person who checked me in and this has changed. I think the new process is more efficient but it wasn't explained to me. Also I didn't receive the vehicle report card from Curtis when I was paying the Cashier. However, she was very helpful and made sure I got a copy of the report card on my way out. All-in-all, a very good experience. And I think the new process is more efficient.
Purchase of 2016 F350 - LbSchafer
We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!
Great service! - joeinlawrence
We recently bought a car from Laird Noller and the experience has been great! The purchase was simple thanks to straight pricing and honest discussion (thanks to Jason W. A month after we bought the car there was a mechanical issue that was rectified without any fuss - big thanks to Joe Noller. I have never had a car buying experience to beat this. I would recommend to anyone thinking of buying new or used!
Great Service - Michael Buck
Took in for factory recall. Quick and easy. All items properly repaired and everyone was very friendly and helpful. Would bring my car back to this dealer for service.
Love my truck, bad customer Service - Odog
Each time I walked into the Aderson Ford dealership in St. Joe it took more than 10 minutes for someone to finally help me. My car salesman was a lot of help while I was in the process of buying my truck but now that I've got it you can tell they don't care about me or my business anymore. I've called in 3 times with questions about my truck and each time I've yet to get to talk to anyone. I love my truck, but this dealers Customer Service needs work. Definitely frustrated
Unbelievably POOR service - James
They charged me for work they didn't do and I had to repair what they damaged in their parking lot because I couldn't even drive it home!!!
Unkept Promises - BryanTopeka
I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was a mechanical defect with the 4x4 system, another time was something with another mechanical piece. The third time, they found it was only a loose harness. That time it was fixed for a few months. It came back so I scheduled it (in advance) to be re-fixed along with getting an oil change. I took time off of work to give up my truck for the day and when I called at nearly 5pm, they hadn't even looked at my car yet! I first off, had an appointment. Second, this is the 4th visit for the same issue. I've purchased four vehicles from them but never again! When I politely discussed my concern with the service advisor, he said they were backed up and then hung up on me.
Great experience - OldeGuy
Having dealt with Bea for nearly twenty years, I have no qualms with recommending her for service or honesty and what more could you ask from a car salesperson.
Vehicle rental - Angryrenter
I rented a 2016 Ford Fusion Hybrid from Todd Hill /Tri State Ford. No problem with the rental until I turned it in and a day or two later was told I damaged the front wheel. I told em if I had to pay for the wheel I want the old one. They replaced it and I paid $760. I picked up the wheel when I came back to town however it was for a 2010 Ford Edge ($541)and I paid for a 2016 Ford Fusion ($760). You tell me did I really damage the car .??
What a beautiful. Automobile - Don12345
I came in to have a new set of tires put on my Lincoln, and drove out with a new beautiful new Escape. Brent, you did a great job with your patience and understanding. I thank you and the team.
2016 Ford Taurus - Explorer2
Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3rd one was 23,500. Went to the dealership to look at them, 1st they had to jump start the car that I wanted to drive. Once I decided on the car, we went inside to work out the deal After coming back, the price of the car went up $6000.00. I showed him the website and cars.com pricing and the salesman told me that there is no way they are going to sell those cars for that price. I showed him the same car at Shawnee Mission Ford with the same pricing on it and the excuse I got was that the person working on the website, placed the wrong prices on most of the cars. (if this was true, then why didn't you go fix the problems. This car I was looking at was the same price for 30 days). I then called back later and spoke with a sales person, who stated that the prices where correct on the internet. So this is a great bait and switch, if I ever seen one. So if you find a car with a good price, don't believe it. Can't buy it for that.
Used Truck Purchase - Cloud
Nick and Mark made the process easy. I did not feel pressured into buying the truck as they were respectful throughout the process. They were straight forward and acted upon what was discussed in the deal. I would highly recommend Dick Smith Ford and would buy a car/truck from them in the future.
Poor customer service. - Shirley
Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get there by 6:00 pm. The gentleman at the service dept. said I would have a curtesy car there since it had to be left over night. When making the appointment we were assured there would be a car waiting. It was not. All that was said was I had to reschedule. No apology. I can only give this dept a-0 rating in service. I can't say enough about Glen Muir who sold us the car. He was excellent.
Internet Sales Consultant
Bob Sight Ford
Dennis Sneed Ford