Extremely helpful! - tlupp
I had a problem when I first bought my car, but Abbie was the service department was really helpful and cared about my problem and did all they could to fix it. Would recomend to friends!
Super streamlined car buying experience - c.josh.p1986
The level of efficiency and transparency in the car buying process I experienced with this dealer was a welcome refresher from the usual dealer experience. Every question I had was answered quickly and clearly. Was never pressured into anything I felt I didn't need or want. Would definitely reccomend Tyler and the team at Bob Sight Ford for your next new or used vehicle purchase.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Excellent Service - Trent2018
Bought my car at Rob Sight Ford in 2016, and have it serviced there as well. I am always pleased with the friendly, efficient service, and they work hard when you are waiting on site. Highly recommend this dealer!
New Car Sales
Used Car Sales
Very knowledgeable and easy to talk to you - Happy Customer
Very knowledgeable and easy to talk to you. Great asset to your company.Thank you for working with My wife and I on getting us what she wanted. Would highly recommend Claudia
Excellent service, professional staff and quality products! - Greg W
George O'Sullivan is top-flight! Knowledgeable, friendly, professional...we have purchased five vehicles from George and wouldn't want to work with anyone else!
Pleasure to do businees with - Dave
We were looking for a used car in great shape and found it at advantage ford. No high pressure sale just a honest sales person.
Great guys and easy to deal with - Girl who knows what she wants!
This was no pressure experience. I knew what I wanted, asked them the history on it and they told me everything I needed to know and when down to purcahse the car with not one issue. Couldn't have been easier!
Great speedy service - Boris
reccently purchased a used car from larson motors (sales staff was pleasent and helpful) called in to have a service appointment set up and was scheduled no problem, lounge area was comfortable and had a nice chat with my sales rep and my car was out in no time.
Used vehicle purchase. - pick up trucking
A great salesman to work with regarding my purchase. Friendly, no pressure, ready and able to answer any questions regarding the vehicle I purchased. The best shopping experience obtaining a used like new vehicle ever.
Excellent!!! Bought a car. - NewFordOwner
Great quality, great price, great service, great car! Cliff helped us find exactly what we were looking for! He also promptly answered all of our questions in person, over the phone, by text, and by e-mail. I really appreciated working with someone so accessible and communicative. Cliff was really knowledgeable, too. He knew the cars in and out, and kept us updated throughout the whole buying process.
We started our car shopping online, and I was impressed by Victory Ford’s reviews and ratings. We found a car we liked, and came in on a Thursday evening to take a look at it. I really appreciated that they were open until 8 pm. The vehicles are of such high quality and are priced so competitively that the car we wanted to look at was sold by the time we got to the lot! I was so impressed that Cliff knew the inventory well enough to immediately suggest two other cars that matched our desired specifications. We really liked both of the cars, and picked our favorite.
The car had to be detailed (that’s how fast the inventory moves on the lot), so we came back the next day and bought it! It was an easy and painless experience from start to finish. Funny thing was, as we were leaving, two other couples were there wanting to see the car that we had just bought, lol! Like I said, great quality...great price...these cars move fast! I hope those couples found something that they liked, just like we did!
I also have to give a shout-out to the rest of the team at Victory Ford. On our first visit, Cliff introduced us to Stony Floyd, the General Manager, who gave us his card and told us to feel free to contact him if we needed to. I think it says a lot when the GM is ready and willing to be accessible.
Scott, who handled the sales and financing, was probably the most efficient I’ve ever seen! I was by no means rushed; he explained everything clearly and answered all of my questions, but at the same time, he never wasted my time or left me twiddling my thumbs. That’s A+++ service, in my opinion.
And, it was so convenient to do the financing in-house, and the rates were more competitive than anything we had been finding on my own. It only took about an hour from the time we decided to buy until the keys were in our hands!
All-around, the facility is top-notch. It’s clean and well-lit. There were comfortable chairs and coffee and water. You take these things for granted until you go somewhere that’s sketchy, and then you realize what a difference they make — how they reflect the thought that goes into the customer’s experience. It’s obvious that Victory Ford really cares about its customers. We will definitely be coming back when we’re in the market again!
Service and recall work - Calvin
Mark Dale did an excellent job addressing my needs. He was very professional and delivered on his commitment. He kept me updated as well. I also appreciated the shuttle service
Great service from the moment we walked through the door. - Doug
Baron was very professional and accommodating to all of our needs (and wants). We built our own car which necessitated many phone calls to Baron. He was very patient and answered all of our questions. First class staff and dealership!
Fabulous Service!!!! - wandamm
I hate buying a car. Jason made my experience enjoyable and pleasant. He helped and guided me through this process with cheerfulness and knowledge. When I came back with with an issue of my own making, he went out of his way to take care of it and me and became my hero! Thank you Jason for treating me with such care..
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Purchase of 2016 F350 - LbSchafer
We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!
Incompetent Body Shop - JBird
Bought my truck from Laird Noller and was hit by another driver 3 weeks later. Laird Noller Collision Center in Lawrence has had my f150 for 7 weeks. Tried to give it back to me with a terrible paint job and a bad rear door. They fixed the paint after 2 more tries. Been waiting 3 weeks for just the door to get fixed but they don’t know how. Keep telling me Ford tech support has to tell them how to do it. I will never use this dealer or body shop again. They don’t know how to do the work and repeatedly try to say the truck is done without fixing obvious problems. Total incompetence.
Failed to set reasonable expectations update - Customer service enthusiast
Updating my prior post. I would take away all stars if possible. Dealership provided me a loaner so I could complete some errands while they kept my car all day. I returned at the agreed upon time just before close and to my suprise my car had not moved. Advisor confirmed they didn't even touch my car despite my appointment first thing that morning and my part being in stock. No explanation given just more empty promises. Worst service experience I have ever had. How can I even rate their service that they failed to provide after two visits.
Service satisfaction - Ford 250 midnight blue
They always find and fix the problems I have, answer my questions,treat me and my truck with respect in a reasonable time frame. The service in this shop is outstanding.
Service - Parcar55
As with other dealerships timing is everything sometimes they can be really good and friendly other times not the last few times we've been there it's been a good experience not happy with their sales wanting to trade car and truck not know if I'm going to be there or not
Very Happy with Shawnee Ford Mission - raptorgirl
I just bought a Ford Raptor F-150 truck. I cannot be happier. The sales department was very professional and the paperwork quick. Thanks to Shawnee Ford Mission, specially to Jake Goodwin to make my dream come true. Highly recommend.
A wonderful experience - Ace111
I bought our Mustang off Autotrader and had to drive 8 hours to pick it up. Hope at Dave Littleton Ford made it one of the easiest transactions I've ever made. She was upfront about any issues the car had, gave me the entire history of the vehicle and was prepared when I arrived. She was also there to explain how various things worked and help transfer my Sirius Radio contract. When they discovered a minor issue during inspection, she immediately called me, explained what it was, how it was fixed and even told me that if there was any issues in the future they would pay my local Ford dealer to address it. I got the car I wanted and worked with some great folks doing it.
Love my truck, bad customer Service - Odog
Each time I walked into the Aderson Ford dealership in St. Joe it took more than 10 minutes for someone to finally help me. My car salesman was a lot of help while I was in the process of buying my truck but now that I've got it you can tell they don't care about me or my business anymore. I've called in 3 times with questions about my truck and each time I've yet to get to talk to anyone. I love my truck, but this dealers Customer Service needs work. Definitely frustrated
Gene Glass is Terrific! - Charles_From_STL
I am an annoying internet shopper and worse- a BMW buyer!! I found a pretty unique BMW online at at Laird Noller Ford and got in touch with them. I live 300+ miles away from them, so I needed to know a lot of information before I could make an offer on the car. From the first minute, the entire team was great to work with. Gene Glass was the salesperson who traded the BMW in and he sent me videos of the car and all the records I asked for. We agreed on terms and Gene handled everything for the sale over text message! I flew in to Topeka from St. Louis because I needed to see the car before I bought it (I’ve had vehicles delivered- it is not good, trust me!) . I arrived an hour earlier than planned, so I had to drive with Gene to pick the car up- he had noticed a couple tiny dents in the hood after it was detailed and Laird Noller paid to have them removed before I even got there!! In all honesty, the chances of me finding the next obscure car I buy at Laird Noller are pretty slim, but I had an awesome experience with everyone there and you should definitely go see Gene Glass if you want to buy a car!
Unbelievably POOR service - James
They charged me for work they didn't do and I had to repair what they damaged in their parking lot because I couldn't even drive it home!!!
Vehicle rental - Angryrenter
I rented a 2016 Ford Fusion Hybrid from Todd Hill /Tri State Ford. No problem with the rental until I turned it in and a day or two later was told I damaged the front wheel. I told em if I had to pay for the wheel I want the old one. They replaced it and I paid $760. I picked up the wheel when I came back to town however it was for a 2010 Ford Edge ($541)and I paid for a 2016 Ford Fusion ($760). You tell me did I really damage the car .??
What a beautiful. Automobile - Don12345
I came in to have a new set of tires put on my Lincoln, and drove out with a new beautiful new Escape. Brent, you did a great job with your patience and understanding. I thank you and the team.
2016 Ford Taurus - Explorer2
Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3rd one was 23,500. Went to the dealership to look at them, 1st they had to jump start the car that I wanted to drive. Once I decided on the car, we went inside to work out the deal After coming back, the price of the car went up $6000.00. I showed him the website and cars.com pricing and the salesman told me that there is no way they are going to sell those cars for that price. I showed him the same car at Shawnee Mission Ford with the same pricing on it and the excuse I got was that the person working on the website, placed the wrong prices on most of the cars. (if this was true, then why didn't you go fix the problems. This car I was looking at was the same price for 30 days). I then called back later and spoke with a sales person, who stated that the prices where correct on the internet. So this is a great bait and switch, if I ever seen one. So if you find a car with a good price, don't believe it. Can't buy it for that.
Another Great Experience, been a customer since the 90's. - Jeff L
Great overall experience again. Been a customer here since the 1990s and will continue to be a customer for years to come. Highly recommend them
Bob Sight Ford
Internet Sales Consultant
Dennis Sneed Ford