Low stress - DeHarp
Saw a couple trucks online that Imwas interested in. Used the chat function to get some more information, and set up an appointment. Nicole called to answer any questions I had and to confirm appointment time. She set me up with a great salesman, Cameron Decker! Cam had the trucks easy for me to test drive, after going over car fax and service records. No pressure sale. Set me up with great financing and I was on my way.
3rd purchase From Sneed Ford In Last 2 Years - JerryG
Thanks Richard (Carnahan) for another no hassle stress free vehicle purchase, our 3rd from you in the last 2 years. You had the car spotless when we picked it up, seems like a new car. Thanks again!
Hassle Free - StangGang81
Stopped in to the Used Car lot to look at F-150's. Met Jeff Schleicher, told him exactly what I was looking for and he told me that it was just sold. However, Jeff stuck with it and called me back a few days later. That afternoon I took delivery of an awesome 2013 F-150 FX4. Jeff and Rob Sight made it easy, they both come highly recommended!
Perfect place to buy a new vehicle - CHRIS
David Whitaker was AWSOME! he got us financed fast with the lowest price F150 with more features than we even asked for, but yet still cheaper than 3 other dealerships. Our sales guy was also very easy going no pressure and before thr deal was over he got is ANOTHER 500 off on top of all the other discounts he found. This guy and this dealership were great! Ive already sent a friend over to check on a truck for himself
Top Reviewed Specialists At This Dealership
Internet Sales Team
Great service - Mott
Thorough bred Ford is the best service I’ve had in a very long time I would definitely recommend this to anybody I know and I already had recommended a few times.
Pleasure to do businees with - Dave
We were looking for a used car in great shape and found it at advantage ford. No high pressure sale just a honest sales person.
Great guys and easy to deal with - Girl who knows what she wants!
This was no pressure experience. I knew what I wanted, asked them the history on it and they told me everything I needed to know and when down to purcahse the car with not one issue. Couldn't have been easier!
Great :) - janetc70
A very friendly and down home experience. They actually took extra time, that in my opinion a larger dealership does not. The work was done quickly & professionally. Could have not asked for a better service team with Kevin & Brent.
Great place to by a vehicle. - William
I worked with Melanie and Jesse on the purchase of a new F250 Super Duty, the one I had originally come to look at was gone by the time I got there. Melanie and Jesse went to work to find me a truck and the did, the one I ended up getting actually had more options on it and was about the same price. They both made what I thought was going to be a wasted day into a great day, they went the extra mile to earn my business.
Great Car Buying Experience! - jenn613
Wes Larson was an excellent salesman. He was direct, honest and cared about making us happy. Will definitely recommend Wes and Victory Ford to others.
Great Experience Buying A Car - Copfam7410
I am extremely happy with my new purchase from Gary Crossley and Kyle goes above and beyond to make you feel comfortable. I look forward to working with Gary Crossley and Kyle again for my future vehicle needs.
Good deal, good service. - abc4u
Michael Henry was very helpful and knowledgeable about the car we purchased. Process was easy and quick and we were on our way. Great experience.
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Great Experience! - LisaMatt
Needed a new van for work deliveries and Warrensburg Ford had just what we were looking for on their lot. My husband called and talked with Petko who had all the paperwork ready for us by the end of the day. We didn't have to wait hours to finish the sale, we were only there for about 20 minutes. Great people to do business with. Will definitely be going back when it's time to upgrade my husbands truck.
Excellent Service on my truck - Rick Lewis
My truck had an oil leak that was covered under my extended warranty. Bob Allen furnished me with a courtesy vehicle and did a great job of communicating when it would be ready for pick-up. I have not had any problems with the repair.
Purchase of 2016 F350 - LbSchafer
We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!
Customer service - Boyd Family
Joe and others stayed after closing to make sure we found what we were looking for. Never felt pressure to rush or come back the next day. Very professional and friendly.
Unkept Promises - BryanTopeka
I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was a mechanical defect with the 4x4 system, another time was something with another mechanical piece. The third time, they found it was only a loose harness. That time it was fixed for a few months. It came back so I scheduled it (in advance) to be re-fixed along with getting an oil change. I took time off of work to give up my truck for the day and when I called at nearly 5pm, they hadn't even looked at my car yet! I first off, had an appointment. Second, this is the 4th visit for the same issue. I've purchased four vehicles from them but never again! When I politely discussed my concern with the service advisor, he said they were backed up and then hung up on me.
Love my truck, bad customer Service - Odog
Each time I walked into the Aderson Ford dealership in St. Joe it took more than 10 minutes for someone to finally help me. My car salesman was a lot of help while I was in the process of buying my truck but now that I've got it you can tell they don't care about me or my business anymore. I've called in 3 times with questions about my truck and each time I've yet to get to talk to anyone. I love my truck, but this dealers Customer Service needs work. Definitely frustrated
Unbelievably POOR service - James
They charged me for work they didn't do and I had to repair what they damaged in their parking lot because I couldn't even drive it home!!!
Long-time customer - huskerfan
We've been a customer of Olathe Ford for over thirty years and have had great service both with the sales department and with the service department. They know Ford products and are straight-forward in their presentation. Highly recommend them.
Fast, Fair, Friendly Service - Jake
SMF service writer Rachel Ashford was friendly and professional. She kept me informed and work was done on time to meet my schedule. Pricing was fair and I am very satisfied with the work. SMF is my dealer of choice. See Rachel.
Vehicle rental - Angryrenter
I rented a 2016 Ford Fusion Hybrid from Todd Hill /Tri State Ford. No problem with the rental until I turned it in and a day or two later was told I damaged the front wheel. I told em if I had to pay for the wheel I want the old one. They replaced it and I paid $760. I picked up the wheel when I came back to town however it was for a 2010 Ford Edge ($541)and I paid for a 2016 Ford Fusion ($760). You tell me did I really damage the car .??
What a beautiful. Automobile - Don12345
I came in to have a new set of tires put on my Lincoln, and drove out with a new beautiful new Escape. Brent, you did a great job with your patience and understanding. I thank you and the team.
2016 Ford Taurus - Explorer2
Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3rd one was 23,500. Went to the dealership to look at them, 1st they had to jump start the car that I wanted to drive. Once I decided on the car, we went inside to work out the deal After coming back, the price of the car went up $6000.00. I showed him the website and cars.com pricing and the salesman told me that there is no way they are going to sell those cars for that price. I showed him the same car at Shawnee Mission Ford with the same pricing on it and the excuse I got was that the person working on the website, placed the wrong prices on most of the cars. (if this was true, then why didn't you go fix the problems. This car I was looking at was the same price for 30 days). I then called back later and spoke with a sales person, who stated that the prices where correct on the internet. So this is a great bait and switch, if I ever seen one. So if you find a car with a good price, don't believe it. Can't buy it for that.
Poor customer service. - Shirley
Had an appointment Tues. evening 7/25/2017 to leave my 4 week old car to have back door repaired Wed .morning at their request. Took off early to get there by 6:00 pm. The gentleman at the service dept. said I would have a curtesy car there since it had to be left over night. When making the appointment we were assured there would be a car waiting. It was not. All that was said was I had to reschedule. No apology. I can only give this dept a-0 rating in service. I can't say enough about Glen Muir who sold us the car. He was excellent.
Worst dealership to buy a use car - Gigi26
I bought a used car from Dick Smith Ford in Raytown and their service is horrible. Never will buy another new or used car from them
This was my first experience with this dealer. I was... - Rhawkins
This was my first experience with this dealer. I was greeted by a sales consultant almost immediately. I told him I had done my homework and wanted to test drive a specific preowned vehicle, which he arranged in no time. Upon my return, we started the negotiations and was very pleased by his low-pressure attitude and willingness to work with me. He lowered the price on a vehicle that was already a bargain, authorized brake work my mechanic had recommended be done before I bought, searched for little extras I asked for. Had the car paid for, brake work done and title in hand within four hours of walking onto lot. Seemingly honest, very efficient and helpful.
Internet Sales Consultant
Bob Sight Ford
Dennis Sneed Ford