Great service - kronie12
I travel 46 miles to have my truck serviced. The dealer closer to me will never get my business again. The staff at Mayes is always a pleasure to deal with.
Top Reviewed Service Specialists At This Dealership
Found my perfect car for my lifestyle!! - Jaimie Sanders
Couldn't be happier with my decision to use Vinegar Chevrolet in Republic, Mo. Kelly Choate matched my desired accommodations with my budget perfectly, he is amazing at what he does and I couldn't have made a better decision with a more knowledgeable employee!
No Service - Suzie
The check engine light came on in my Impala. Making sure the car was okay enough to drive I scheduled for the last appointment of the day. I booked it after work and drove 100 miles to get to this appointment to be told they were not going to take me. Offered to "try" to get me in the next day. I couldn't stay that long that's why I scheduled an appointment. I had to return. The car will be serviced at another dealer. Will not go to this dealer again. This is horrible customer service!!!
Window regulator labor too expensive - Tim Williams
My drivers side window regulator needed to be replaced. The cost was 498.01 I went on line and average dealer cost was from 272 to 512. The 512 is on upper end of charges in my estimate it would be the cost to repair the vehicle in a higher cost of living area ie.los angels or another big metropolitan area. Knowing this I called other dealerships in this area Pinegar and Marshfield Chevrolet and their estimate from both was 320. After I learned this I complained to shop supervisor. He refused to match price these other dealership charge. Pinegar and Marshfield cheverolet had the same part cost as Ozark Chevrolet but the labor charges were twice as high at Ozark Chevrolet. There were bogus charges for 30 dollars for shop materials and 280 labor charges. I don't know why they don't believe in a business philosophy of wanting repeat customers instead of cheating them. After all I bought two cruzes from Dennis hanks Chevrolet (the dealership which was bought out by Ozark Chevrolet located in same building). My door after they made the repair rattles now.
very rude and sneaky people - julie c
rude sneaky people from salespeople to service people .warning don't go there. worst place ever don't go there. they will screw you over trust me.
I have recently had two exceptionally good exeriences... - dstrader
I have recently had two exceptionally good exeriences with service at the Bill Roberts dealership in Bolivar MO. 1st Mr. Hagar troubleshot my son's older Oldsmobile starting problem, gave the appropriate advice and completed the repairs in a timely fashion while keeping my son apprised at each step in the process.
On another recent occasion Mr. Combs, body shop manager, was successful in locating a no longer produced part, combining original and acquired parts to repair a seatbelt safety system for my early 90s truck extensing it's life beyond my expectations. We think very highly of the Roberts Dealership; both the sales and service sides!
Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach
Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.
Vehicle Purchase - exsalesguy
First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive.
Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!