Service work done on my 1989 Corvette - Dbeck77
Nothing but great service from this group. Even picked me up when my car was finished even though I live 30 minutes away. Took care of all issues that I asked them to do and did it in a timely manner. Curtious group of professionals.
Top Reviewed Service Specialists At This Dealership
Trustworthy dealership - bolyardjim
I live in Topeka (about 45 miles away) & the only place I take my car to be worked on is Branine’s Chevrolet Buick. They’ve always treated me right. They are honest & reasonably priced. They by far out perform the GM dealerships in Topeka. It’s well worth the drive!
Vehicle Serviced - prospector
Has my '07 Trailblazer serviced. They did a great job, very professional and courteous. Am going to continue to do business there. I've been looking for a dealer that does an outstanding job, now I have found one!
Car Salespersons - Jody
I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind.
I am glad to see the service department at Brogden "slowly" becoming more customer friendly and a place that is more enjoyable to wait.
Good experience - Freeloader
Because it is honest we purchased a used gmc Acadia which seems to be in excellent condition and was clean and had been serviced by your people we were so very happy with the service
service - Don Shoemaker
Great service and very professional and very friendly. The service was quick and completed to my satisifiaction. Plus a car wash and a candy bar at the end.
Multiple Vehicles over 20 year period - Don231
We have driven approximately 40 miles to buy and receive service on our vehicles at this location over a 20 year period. Scott in Sales and John in service are exceptional to work with.
Service - Jessica G.
Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.
BMW has the worst service department we have ever... - JReichenberger
BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again.
When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!!
Not only did the brakes pads they replaced and the strut... - meverson
Not only did the brakes pads they replaced and the strut they fixed start making noises after only a few months, when I got the car back both times something else had been broken on my car and oil and dirty rags were left on the carpet. They owe me a blinker switch!
Customer Satisfaction - Bphi66
From the owner through the service staff, we always receive quality service.
We are pleased with the customer service attitude and their willingness to
meet our needs, whether it is an oil change or a major repair.
Tony, David and Don are a pleasure to deal with.
Loose battery terminal caused alternator to malfunction. ... - limpalong
Loose battery terminal caused alternator to malfunction. When the service person hooked up the gauges, he pegged the speedometer and it broke. Service Manager said that was a weak spot on the Silverados and I would need to purchase an entire new dash cluster. Quoted $530 to repair what their service department broke.
When I could get no satisfaction from the Service Department, I visited with both the Sales Manager and the Owner. The Owner told me I had not purchased the vehicle from his dealership, so he was not interested in assisting with the required repairs. I took the truck to another dealership and paid the $500 to have Lang's error corrected.
I run 30,000 to 40,000 miles/year in my Silverados. On the road, I don't know one locally owned repair shop from another. So, I always have all service... including oil changes... done by the Chevrolet dealer in the area I'm in. Working with Chevrolet service departments over a 5-state area, Lang's is the ONLY dealership that has displayed a complete lack of interest in customer satisfaction.
Holm Automotive Center Inc