Buying a used vehicle - Satisfied customer
We needed a vehicle on the spur of the moment and Beatrice Ford was able to provide us with a vehicle that we were able to purchase and meet our needs.
Top Reviewed Specialists At This Dealership
Professional sales and service - Rodney Rogers
We purchased our Lincoln from here. Thomas was excellent as our salesman. He wasn't pushy, he answered all our questions. I purposely took my time to purch, they didn't harass us to buy. They searched for all possible rebates and discounts. It was nice for a change to feel like you got a good buy on a vehicle and not feel ripped off. I highly recommend this dealership.
Great speedy service - Boris
reccently purchased a used car from larson motors (sales staff was pleasent and helpful) called in to have a service appointment set up and was scheduled no problem, lounge area was comfortable and had a nice chat with my sales rep and my car was out in no time.
One fantastic delership - Glenn
Thanks to Curt, Gavin, Jeff and Chase for the very great welcoming to the dealership and some of the best hassle free customer service I have ever had.. I drove over 500 miles to buy a used truck from these guys and it was worth ever mile.. What a great crew!
Quick and Easy - JanW
Scott was very helpful in my recent purchase of a 2016 Chrysler Town and Country van.
Everyone at Anderson's at Grand Island was great to work with. Purchase went very quick
and I could not have asked for better. Thanks again, I love my van.
Fast and thorough - Celestino
No appointments were necessary. My vehicle went in for maintenance, was ready when promised, and they even washed it for me! And the price for an oil change is very competitive opposed to going to a non dealer service center that doesn't offer all the services they do.
Purchase of 2016 F350 - LbSchafer
We had a wonderful experience working with Hawkeye Ford on our recent trade. Mike was super knowledgeable and great to work with, answered all our questions and was prompt on answering questions. We will definitely use them in the future again!
Just an awesome experience! - Judy73
We bought a used Ford Fiesta today and it was the BEST car buying experience we have ever had! Curtis Underwood listened to us, explained all the cars we looked at thoroughly. He was professional, but also personable and very knowledgable too. We plan to buy another vehicle in a year or two and will definately go back to Moses Motor Company and to Curtis! Everyone at the dealership was awesome, but it is so nice to have a salesman like Curtis, thanks for making this a great day!
Knows his vehicles - joanne
Ron was extremely knowledgeable about the vehicle we were looking to purchase. He explained all the bells and whistles available on our new Ford F150. He encouraged us to taker out time when looking at various styles and options. He was friendly and easy to work with. We are very pleased with our new vehicle. Chris then followed up to make completing the process as painless as possible.
Worst car buying experience ever! - tzurch19
First off I'll say that buying a new car/truck should be fun. Having said that this was the worst car buying experience I have ever had. My wife and I dealt with Eric Hughes. When doing the final paperwork we asked for a full tank of gas, which is not uncommon when buying a new vehicle. He finally agreed to that after rolling his eyes with a dirty look on his face, along with making fun of my trade in. Once it was all said and done, our truck was not detailed nor was it even washed when we were ready to go. Not even a week later the check engine light comes on. We call Eric to see what we are able to do about this since we've only had it for a week; he says that Dier's cannot be liable for this. I understand if this issue happened a month after owning the vehicle, but less then a week later that I ridiculous! After further talking they sent a check, but did not cover the full amount for the service and repairs. After getting the part replaced that still did not get rid of the check engine light, further digging deeper into it we find out it's the engine. It's good to know we spent over 20k on a vehicle and it doesn't get detailed or properly serviced for that matter, and to think they made fun of my 20 year old Jeep that had over 188k miles on and still didn't have a check engine light on it or any issues with it for that matter. After having this vehicle for over a month now we have already spent $100 to get it properly detailed, which the dealership failed to do and another $300 for parts/labor and further diagnostics. Long story short the expenses keep adding up. We will be purchasing a new car for my wife within the next year; needless to say we will not be going to Dier's Ford Fremont. That is why I am giving them a one star rating, only because 0 was not an option.
Great energy and expert service! - Yong
Jason was the salesman who helped me and was beyond helpful! I can be very picky especially when it comes to picking out a car but throughout it all jason was patient and a great listener! Definitely recommending him to all my friends and anyone else I know!
They Are liars. - dissatisfied
My wife and daughter went down to Anderson Ford with an approved loan from our credit union at 3.4%. They asked if they could try and beat that. Then lied to them and said the credit union would not approve the loan. They did a hard run on my wife's credit 8 times when they said they only needed to run it once. Ended up selling the car to them at 5.9% only to find out they never called the credit union. Do not trust these lying snakes.
Good service - Carguy1994
Overall the company had very good service. I was a little upset when I got to the DMV and discovered that sales tax hadn't been included in my deal after I had mentioned it to both the finance manager and my sales rep. And when I called them about it they said we never talked about it. Other the. That it was really good. They got me in the vehicle I wanted for a price I could afford. And have been very helpful in their follow ups. Just be sure you clairfy everything before you leave.
Truck Finder - Rmajor
Kyle did a great job finding a truck that fit my needs. I? was picky but he was able to find a nice used truck within a day.
Terrible Customer Service - Shane M Jackman
I purchased a used car from Baxter Ford South. After purchasing the vehicle we found out the vehicle only had one key and no mats. The salesman didn't seem to care at all after we found this out as we were leaving. The next day I talked to Luke about only getting one key and no mats. He said he would be sure to call the old owner. I never heard back from Luke. Later on I found out the one key we were given was not cut. So, if the key fob stopped working the only key Baxter South gave us would not unlock our car. After talking to the locksmith who cut the key and made me a new fob, he told me he had never heard of a dealership giving only one key that was uncut. He was very disappointed that Baxter South would do that to a customer. I have emailed and texted my salesperson Sheldon and never heard back. I had questions about when the title would be in and if they got a hold of the old owner of the car. He has never responded. I have also emailed Andy Moore the Sales Manager and never heard back as well. I can honestly say I am very disappointed in Baxter Ford South. I will be telling family, friends and co-workers to be sure not to purchase a vehicle at Baxter South and share my experience. I have given them several chances to make this right and they don't seem to care. Please do not purchase a car from Baxter Ford South, they truly don't care about the customer once the purchase is made. All they needed to do is respond to my emails and they can't even do that.
Completely unhelpful customer service - Poole321
Brought my 2014 F150 FX4 in to have some service done, called and made a appointment before hand and told them I would need a large loaner vehicle because of my family. When I arrive they get me a loane and it’s a Ford Escape, my sons car seat wouldn’t fit and the vehicle was disgusting and smelled of cigarettes. When I return a few minutes later to exchange the horrible loaner I was told my warranty was over by months but not mileage which I know can be taken car of with a brief phone call to Ford but they wanted nothing to do with that. I got my truck and left and called and talk to a different ford dealership and they had no issue contacting Ford because the steering was a safety issue. Randy and Dan are who I dealt with and will never recommend anyone to this dealership. My wife and I our loyal ford owners and have Bought 3 brand new vehicles from Ford over the years and are very loyal to Ford and understand that this is not how things should be. Customer service is more important than the product in our eyes.
Most Apathetic Bunch I've Ever Dealt With - sambethune
Saw a vehicle on Cars.com at their dealership that I was interested in and sent an inquiry to which I received no response. Sent two more directly through the deslership website..still no response. Called the dealership and was put on hold. Waited about 10 minutes and hung up. Finally received a curt response telling me the vehicle was still available. In my opinion these people are unfriendly, rude, and apparently don't care about selling to customers outside their immediate area. So much for small town hospitality. Avoid!
Can't be trusted - hbkmh
I purchased a 2016 vehicle from Meyer Automotive. After the sale was complete I found out there was no keyfob or second key with the vehicle. In all the years I have purchased a vehicle there has always been a second key and any newer model always came with a keyfob. For this particular model a keyfob is needed to unlock or the alarm will sound if you use only the key. I tried discussing this with my salesperson and with the person I was told was in charge and they refused to help resolve the issue. They either knew it did not have a keyfob and deliberately withheld this information during the negotiation or did not know enough about the vehicle they were selling. Either one should be unacceptable from a dealer. They claim "no bull" but that is exactly what you get. Any person buying a vehicle would have a reasonable expectation to receive a second key and keyfob for models that require it. I will never work with this organization again and recommend that no one else does either. Complete disregard for the customers best interest. They then wanted to charge me over $150 and make me drive back to them (over 75 miles) for a $50 fob that took less than 5 minutes for a local locksmith to program. Eventually they agreed to send me a second key and two fobs with a voucher to have them programmed for $50. Regardless it was not a good experience and highly doubtful one they have learned from. I fully see them doing the same thing in the future. I was also informed after purchase that the vehicle may have been a repo meaning they more than likely got it through auction and made a lot of money on it yet wanted to hassle me for the keyfob issue. I also asked to speak with the owner on three separate occasions and was never allowed that opportunity. Meaning either the owner condones this type of behavior or is oblivious to it and neither of those are acceptable as well. I have grown to hate even looking at my vehicle because it reminds me of this experience and hope to sell it as soon as possible.
My first time using this dealership for auto repair. ... - muskrat99
My first time using this dealership for auto repair.
1) The prices for service seem high. This is expected when using a dealer for auto service, but even with that mind, it still seemed high. Although I was contacted in advance about the cost of the bill.
2) In addition, after getting a ride to pick up the car, I find a note on the service ticket saying that a simple problem was found and not addressed. They offered to keep the car another day to address the secondary problem. I was NOT contacted to ask if I wanted this secondary problem fixed while they had the vehicle.
3) When I asked about the reasoning about this, I was told that it wouldn't have been any cheaper to try to share the labor costs. Totally disregarding the inconvience factor of losing your vehicle for an additional day, getting a ride to drop it off, or pick it up.
Beatrice Ford Lincoln