Kia Soul - newbluekia
Went looking for a Kia Soul, found one that I really liked. Test drove it on a Monday wanted to wait a few days to think it over. Was told that I would have to leave a nonrefundable deposit to hold the car, but after further talking decided that wasn't best and even had Tyler tell me that it just wasn't how they did business trying to take money from someone who just wasn't sure about the purchase yet. I went back on Friday and the car was still there. Test drove it again and looked at a few others. I was told that the sticker price is the price you pay that they don't negotiate on that. However I had done my research and new about rebates and incentives being offered and had Tyler tell me the same thing. With rebates and a trade in I was able to get to a more fair price. Overall great experience and great people to work with.
Screwed over hardcore - tired of getting screwed!
I have been a customer of Kia since 2010. I had leased two vehicles from them and they seem to treat me very well. I referred a lot of people to them, but then I go to buy a car from them and they royally screwed me. They charged me more for the car than what it was worth. The car had a ton of dents and scratches and a hole magically appeared in the driver's seat the day I bought it. They said it was a used car and there was nothing they were going to do about it. You would think they would have tried to make this car look decent trying to sell it. I've seen other people that have used cars that are older than this one and they look beautiful and perfect because the dealers made them look like new. So why couldn't they do that to this car especially for me since I was a returning customer and brought them so many customers? I have put a lot of time and money into this car to make it look nice and it still has some things wrong with it. A piece fell off the front bumper the day I bought it and again they told me it's a used car what do you expect. I said it's a 2016 my God! Then they added 300 bucks to my loan price for me to have the dents removed! I can't believe they would do this to me when I was a returning customer and I referred so many people to them! I trusted them! I will never buy from them again and I will never be referring anyone to them ever again! So thanks Kia thanks for nothing!