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My first vehicle in 12 years, and my first Toyota. I knew... - brendalandry56
My first vehicle in 12 years, and my first Toyota. I knew I wanted a Highlander, and Alex Tassin, my salesman, was very nice and very helpful. I met several of the other staff members, including the friendly ladies in the service dept and I feel sure I will always be well taken care of there.
Top Reviewed Specialists At This Dealership
Be sure to check out Hampton Toyota in Lafayette and ask... - Lynn
Be sure to check out Hampton Toyota in Lafayette and ask for Shawn Touchet! I will be a returning customer thanks to Shawn...100% satisfied!
Supreme Toyota has Friendly staff and fast service. My... - Jeff
Supreme Toyota has Friendly staff and fast service. My truck has always been serviced at Supreme Toyota and they are consistent with the service and friendly staff
Grant made the experience easy and quick!! Very helpful!... - Acapello06
Grant made the experience easy and quick!! Very helpful! Will go back to Team Toyota for every vehicle purchase!!!! Very nice people and great experience!
Going Back for Things not Checked and Repaired - Birgit
The first time a tire sensor went out on my way home on the tire that was changed at the dealership. I went back and after another one and a half hours of waiting was told that they didn't have the sensor in stock. The second time I ended up with oil smudges on my seats. The check sheet had all check marks in the green. When I return to my house and pull up in my driveway a nice gentlemen stopped to tell me that one of my rear break lights wasn't working. So they didn't check my lights either. Now I wonder if they even checked my filters or anything else. Went back and the service manager fixed the break light for free. Yes, my car is 10 years old, but I bought it at this dealership and have been a regular customer for these 10 years. If they don't want to work on it any more they can refuse it. But until then, I expect them be honest on the work they perform, which they are NOT.
OMG I went back to Price LeBlanc’s & was Greeted by a... - Carol13159
OMG I went back to Price LeBlanc’s & was Greeted by a wonderful very Experienced Salesman, Kenly whom went over & above to make sure I found the right vehicle for me!!!
The Sales Manager, Kenly & the Finance Gentleman were all very Professional, Friendly & very Kind!!!! Thank you Guys, I’m Loving my RAV4!!!
I Highly Recommend Price LeBlanc To All whom is in market for a new or used vehicle!!😊😁
Horrible service brought wife’s car in for warranty work... - Carrolromero
Horrible service brought wife’s car in for warranty work they said warranty didn’t cover motor mounts and it would be $1000 to fix well then they said $1500 well when we picked up car it was $2100 I wish I could of given this review negative 5 stars
Terrible Customer Service - Lnelson672
This was the worst customer service experience. My car was towed Friday afternoon to the dealership when it would not start. No one called me to confirm my car had arrived, so I started calling Saturday morning at 8am. It wasn't until 3 that afternoon that someone was able to confirm my car was there. I called multiple times during the week to try to get some type of status on my car. No one could ever give me one. No one ever called me back when I left messages. I left at least 2 messages for the service manager to call me back, and he never did. Someone finally called me the next Friday afternoon, a whole week later, to tell me my battery needed to be replaced. Does that really take a week to figure out.
I went to All Star Toyota and looked at a new Tundra.... - randallducote
I went to All Star Toyota and looked at a new Tundra. They looked at my Tundra and told me they would give me 17 thousand for it, and told me the would give me 18 if it had better tires. I put new tires on it and went back in two months. They looked at my truck and told me they would give me 10 thousand. When I inquired about the drop in the amount they offered they said it was because the wheel bearings in the rear end were bad and needed to be replaced. I told them that I wanted to talk to the sales manager because I was angry about why a 1500 dollar repair was going to knock 8 thousand dollars off the value of the vehicle. When I started talking to the sales manager he stuck the palm of his hand in my face as to tell me to shut up. I told him "Don't stick your hand in my face like you are talking to a kid." I then did it back to him and asked him if he liked it. He then started yelling "That's it." He then walked off. I guess he doesn't know they sell Toyota trucks all over the world and was thinking he had the only ones. I just went to San Antonio and purchased my new crewman. I wouldn't buy a pecan from All S--t Toyota. When They replaced the wheel bearings in the old truck they told me to be there at 8 am, and I was. They put the truck on the rack and began working on it at 1pm. When the truck was driven out of the bay the front end was rubbing because they had bent the dust cover on it. They told me to bring it back if it didn't stop in a couple of weeks but it was 4pm so they didn't have time to find out what was rubbing at that time. These people are idiots and should be cleaning the parking lot at a fast food restaurant.
Horrible Service Experience - Wayne Jean
After service was done on my car, I had to bring it back. They did a horrible job. This is a place that takes advantage of people and provides service that is not up to Toyota's standers. Not to mention Ms. Kitty is rude. She started off nice and friendly, the second she realized Courtesy had made a mistake she wanted nothing to do with me.
Justin & John are awesome - y2flu
I was looking for a 2018 Toyota CH-R in a very rare color (Radiant Mica Green). Started out in Baton Rouge, at the dealership closest to where I live. They didn't have the color I wanted, but he told me that he could get it from the closest Toyota dealer that had one (which was Hixson). So, we began to negotiate, but red flags went up when he only offered me $3500 for my trade-in (the Kelley Blue Book value when I looked it up was nearly $6000.) When I questioned him about it, he made up a bunch of excuses as to why my car wasn't really worth what KBB said. Anyway, we finally struck a deal for $19000 + my trade-in value. He went to verify it with his boss, and came back and told me, "I have great news. My manager is insane for agreeing to this, but he says you can have a CH-R for that price, but it has to be that one right there (which was sitting on their showroom floor, in a completely different color.) I told him I wasn't interested and left. As I was leaving the parking lot, I called Hixson and was connected with a salesman named Justin Brown. When I mentioned the vehicle he immediately knew which car I was talking about, and told me he'd call me right back for a bottom line "out the door" price. Sure enough, 5 minutes later he called me and offered me the car at $100 over invoice ($24817 including taxes & fees). He asked me to send my VIN # and some photos of my vehicle so that he could assess the value. He told me he could give me the $5817 for it no problem, and I could pay the rest ($19000) in cash. So, I made the 3+ hour drive to Leesville early this morning to pick it up. I met Justin, who had all of my basic paperwork ready to go. I was then introduced to John, who was in charge of all the finances and warranties and whatnot. He, too, was super-nice (despite being a Cowboys fan) and was awesome to deal with. In less than an hour after arriving at the dealership I was driving off the lot in my brand-new CH-R. I could not be happier with my purchase and the service I received. Do yourself a favor and go visit Justin and John at Hixson,
Lake Charles Toyota treated us like family. - HWidcamp
My mother-in-law was in need of a new vehicle and was interested in a Toyota Camry. We went to Lake Charles Toyota to see what they had to offer. Our salesman, Wool Wooldridge, met with us, and immediately treated us like we were his mom and sister. It was raining when we arrived, so he found the car we were interested in and brought it to us to look at so we wouldn’t have to go out in the rain. The experience from there only got better. He brought us 4 different Camrys to look at, then the rain stopped and we decided to walk out on the lot with him. That’s when she spotted the car we drove home in that day, an electric blue C-HR. It just so happened this car was exactly in her budget. Buying this car was not like any other experience we have ever had. From looking at cars with Wool, to signing papers with Ricky Wilson, it was just amazing! On top of the great experience with buying the car, we also got free lifetime oil changes and inspection stickers! You just can’t beat that! We will definitely be back to Lake Charles Toyota!
Greg LeBlanc Toyota