Nicholas - DHDRILLING
Nicholas was great to work with, was very helpful, he was able to answer every question I had about the truck, he was very up date on the truck.
Top Reviewed Specialists At This Dealership
Great deals and no games - bsloan86
This is not my first time buying a car at this Five Star Ford dealership, and is certainly not the last. There’s no games. There’s no gimmicks. There is just good honest salespeople working to find the best vehicle for your lifestyle and your budget. Five star offers more on trade-ins and has better warranties on used vehicles than most other dealerships making the experience even better. Another big benefit of shopping for used or even new vehicles here is the breathtakingly massive inventory. There is surely a vehicle for every need(or want) at Five Star Ford in North Richland Hills. It comes as no surprise that I have purchased my last three vehicles here and would recommend this place to anyone looking for a new or used vehicle.
Internet Sales Manager
Such a great experience - csandoval
When I realized it was time to get a new car, I was, of course, nervous. Typically making a large purchase such as a vehicle, there is not only stress and nervousness, but a great amount of uncertainty. My experience at this dealership was the exact opposite. Immediately entering the building, I felt at home! Everyone in the building seemed like family and treated customers as such! There was never any pressure when it came to picking a vehicle and I always felt like I could "walk away" if I wasn't comfortable with any purchase. Everyone here made sure that I got the car that was perfect for me. Jeff "Flash" toured the lot with me finding exactly what I needed. Mo and Carlos did a wonderful job helping me finance and tie everything up. Start to finish it was a great experience. Definitely would recommend this place to anyone and everyone!
Purchase of new Ford Expedition 2019 - Jet
This was a great experience from our local Sam Pack's Ford dealer. We have had several Ford cars and feel they have the most experienced and best employees around We met with Paul our service advisor and made sure we were making the right decision. Paul was instrumental in getting us to the right staff. We met with Kenneth Burke Sales Manager and Gary Burdick the new car director. Both of these men were very professional and helped us from start to finish. We have made a great decision in choosing a new Expedition from this dealer and will use them for all of our service needs.
I would highly recommend them to any one. Leslie and CJ Walsh
Internet Sales Consultant
Best Customer Servies! - Kevin
Joe Crawford ,Mark Gray and Ben at finance department are the best people that meet at Five star ford! They helped me out alot to drive a 700 Hp car. A big thank you to them and Five star ford to make this happen!
Performance Sales Manager
Service experience was excellent. - ARTRYTER
Greg Hall has always answered all my questions and made sure that I was completely satisfied with his responses. All the people servicing my vehicle are very professional.
Sales Consultant new and preowned
Excellent experience - car customer
I urgently needed to find and purchase of a new vehicle in the middle of a busy work week. The Reynolds staff were above-and-beyond accommodating in assisting me to get everything easily done.
I recommend them.
Great people! - _nikki.monroe
Everyone I met at Town East Ford did a wonderful job meeting my needs! They made my experience quick and simple! This was my first true car buying experience and I couldn’t be more satisfied with the outcome.
New Car Internet Manager
New Car Sales Consultant
Worth the drive - CM42
Overall it was a good experience. We drove about 70 miles because the dealer had the truck I wanted with a good advertised price. Really liked that they came in from the beginning with good discounts and trade in value. Also did not put a bunch of unnecessary dealer add ons to drive up the price. Only complaint is that we had to wait almost an hour after completing the purchase for them to wash and gas the truck. It was supposed to be done while we did the paperwork. However this was a small inconvenience. Our purchase experience at Patterson was better than most other dealers we’ve been to.
General Sales Manager
Service rep was great - NANCYMCGLAUN5
Steven Lynn, our service rep, was very helpful.
I had a flat tire and he made sure I was well taken care of. I would recommend Don Davis Lincoln Ford.
New Car Sales & Fleet Manager
New Car Sales Associate
AMAZING!!! - Dylan
Someone helped me right as I pulled up. I got Jackie and he was very helpful with the whole process. Very nice man. All around incredible service.
Master Certified Sales Professional
Thanks fir making the process as easy as possible - OkieRio
Chance is a fabulous sales rep. Lighthearteded, informative, and to the point. We were ready to buy that day, and were able to settle in the car and price without a hastle.
Internet Sales Associate
New Car Internet Sales
Great experience from start to finish - Nancy P
Great dealership all around. Got exactly what I wanted and transaction was smooth and fast. They are great people, can’t imagine buying anywhere else.
Very satisfying and fulfilling - wgmccoy
The salesman was and is very delightful.
He is very knowledgeable and very helpful. He is a great people person. I recommend Jose to anyone
Pre-Owned Sales Consultant
Great Experience - Satisfied Customer
I reached out to the dealership looking for a specific vehicle. Chris Fears, Internet Sales Manager, and Amanda Weaver, Sales Manager, were professional and easy to work with. Would recommend the dealership to anyone looking for a Ford product. Definitely worth the drive from DFW.
New Car Sales Manager
Best experience - JerriaandBlake
It was the best experience I have had buying a new vehicle. Jay Black worked really hard to get me in more than I was shopping for. Really easy to work with and no pressure. I will definitely be going back to buy another.
Service - Charles - Bobbitt
This is the only dealership that really knows how to work on trucks. They have a master certified tech and a Sr. Master Certified tech. Ask any other dealer around if they have that? We took our truck to two other dealers and it was gonna cost thousands to fix, and the two techs at Woody fixed my truck in a day and cost me $500.
A great car buying experience - Mjandress
Joe talked with me over the phone and met me on the lot one afternoon to show me the models they had on the lot and we went on a test drive. Within a week Joe and Chris and I had all the figures worked out.
Great service. - MrMoJo
Service department is always courteous and helpful. No pressure and very professional. Will use them in the future. Outstandingly service even though the vehicle was not a Ford product.
Curtis Hannah - Jessicanppp
You were wonderful!! Thank you !! My son and I can feel completely safe in our new car and I cannot thank you enough for that !
Great salesman and no hassle - ATF
We had shopped the car we wanted several places so when Bob Tomes gave us a price we knew it was good. We told them to have it ready for us to drive. When we for there it was ready, the car was exactly as described.
The final purchase phase was no pressure to buy the offered extended warranties and we were driving it home shortly. Thanks Jose and Frank.
Very satisfied - Suzanne
Always very welcoming and they give me a ride to my office. Prompt call when the car is ready and thorough explanation of what was done. Recommend this dealership highly.
Best Auto Dealership to deal with! - New Ford Folks
We have been buying Autos for over 30 years, this was the best dealership we have gone too.
Told them exactly what we wanted they looked and found the truck as we wanted. Very friendly, and knowledgeable.
We are so pleased we are going to buy again from them.
Two of three - Deep Well
Bought three trucks. This is review for second. As I have always posted before, no issues. Bodie always takes care of our need for work trucks the same.
Very accommodating. Pleasant but not pushy. - Nani
All staff extremely friendly without being overly gushy. The building itself was VERY clean and tidy... shows pride in the company. My salesman has been employed there for a long time. That usually speaks to a well run organization
Great Sales Manager and salesman! - WoollyMammoth
Called and spoke with the sales manager to try to get them to purchase a vehicle from another dealership because I wanted to buy from Seth Wadley. He tried but it didn’t work. Seth Wadley ended up having two vehicles I could look at. Turned out one of them was the color I was wanting and after a short test drive and some willing and dealing I purchased the truck. Robert and Matt were both willing to work with me. Only negative would be the paperwork process takes forever.
F150 Service - Morgansc1
Service, recall and warranty work was performed in a timely manner.. Loaner was provided, but my understanding is that the loaner service is being discontinued.
Easy deal on used vehicle with Chris Derrick & Jason Hutton - HappyCustomer
Found a Yukon on facebook that my wife wanted so we send a few pics of our trades and thirty minutes later we had a deal. Showed up that evening and vehicle was ready to go. We where in and out in 30 mins. Thanks Chris Derrick and Jason Hutton! Metro Ford did great!
Thermostat - ChrisM405
Check engine light came one and it was quickly diagnosed by Charles Allen Ford's technicians. A convenient repair time was set and the repairs were quickly made. Another great experience at Charles Allen Ford.
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