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I contacted the dealership about a car listed on a nation... - Barbara Drew
I contacted the dealership about a car listed on a nation wide site. I was very pleased with all my interactions with Miguel. I appreciated his knowledge of the car. He was respectful and did not push me into making a decision. On a different topic, I hope I am happy with the added 800 dollars I spent on the Subaru warranty. I felt somewhat pressured to spend more money to further insure that I got a “great car.”
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I had the best experience at Kevin Grover GMC. I would... - TRISH.BILYEU
I had the best experience at Kevin Grover GMC. I would definitely recommend this dealership to anyone who looking to buy a vehicle! Very friendly, knowledgeable and just an overall great experience!
Had a great experience today at Mark Allen gmc today.... - danielsenters88shorty1488
Had a great experience today at Mark Allen gmc today. Chris was great. I felt that he was honest did the best he could for me. Mark Allen is a man of his word. Great place to go to get what your looking for!! Ask for Chris he will take care of you!
I always get the best customer service from Thoran when I... - Sandra B.
I always get the best customer service from Thoran when I take my truck to be serviced. Scheduling is so easy and their communication thru emails is fantastic. Would not go anywhere else Sandra B.
I will NOT be back! Spent almost $80k on a truck there... - Don
I will NOT be back! Spent almost $80k on a truck there for the worst service ever. Parts was ok but they have the worst service department around.
Very unprofessional service dept - Brianh
Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work.
Great deals - Oooook
I always see they have great deals being advertised on brand new cars. I hear they work with most people when it comes to financing.
Buick/GMC Finance Manager
Kia Sales Consultant
Certified Buick, GMC, Subaru and Kia Award Winner
Buick GMC Sales Consultant