Nissan Dealers near 74133

They sold my trade in before I was officially approved... - Chimom0324

They sold my trade in before I was officially approved and then took their car back and left me without a vehicle. For two whole months there was no communication throughout the whole process. It was a mess. I’d talk to my sales guy (who was amazing btw meeting him was the only good thing out of this ordeal) and he didn’t know anything cause no one would tell him so I’d talk to like two different people and they couldn’t tell me anything. I was lied to and conned. I had a suspicion they sold my car with how long it was taking and was told they still had it. Everyone besides Reagan, who was very rude for no reason, I may have been flustered when he was telling me that they stole my only transportation and way to work and such but that didn’t call for his snarky comments and just simply not caring at all, everyone was super nice to me despite the situation.

Bait and switch at its best - JOEL1968

I went to Route 66 Nissan to see about trading in my Altima on a 2020 Maxima Platinum. I explained in detail to Jackson Hamilton what I wanted, what I was willing to pay, and that NMAC pre-approved me. He called me 27Dec to advise that his manager would be able to beat the other offers in town by about $50 a month, and include TTL. I took off early to go to the dealership. Jackson had gone home, which was fine since I didn't know until the last minute that I could get away early. I met with another sales person who took me for a test drive. The car was great. However, after I got back it went down hill in a big hurry. I filled out the credit app paperwork. JT from the finance office came over, and he was trying to figure out how to say what he wanted to say. What he said still amazes me. He said that the verbal price quote was NOT based on the top-of-the-line 2020 Nissan Maxima Platinum I had just test-driven...it was based on a base model 2019 Nissan Maxima S. I said I came to buy the Platinum and I'll walk if I can't get the car I wanted with the original quoted terms. He said to give him until morning to work something out. No one called me the next morning. I finally texted Jackson Hamilton to see what they worked out. He texted back telling me they would need $50 a month more. That would mean I would pay $3600 more for the car than quoted. I said I would accept that if they cut me a check for $3600. They declined, but they instead offered me a demonstrator 2018 as a consolation prize. I'm guessing it was a 2018 Maxima, the text didn't say. I told them the only reason I came to Route 66 Nissan in the first place was because of the price, and told them they do not have a good reputation among customer websites like this one and amoung other dealerships. I also told them they were offering the same as Jackie Cooper Nissan, and I wasn't given bait-and-switch sales tactics there. After this experience, I can safely say the bad reputation Route 66 Nissan has is well-deserved. I'd buy a Tulsa Transit bus pass before I'd buy a car here!

Anytime it takes 10 days to get an appointment and 3 more... - jimmy.pollard

Anytime it takes 10 days to get an appointment and 3 more days to diagnose a problem and it still isn’t done, a dealership has a big problem.