Great experience - Richardsa
I drove to the dealership at almost closing time to test drive a car. They never rushed me and made my buying experience amazing. It was the easiest car buying experience I have ever had.
Top Reviewed Specialists At This Dealership
Fast, friendly & efficient! Great customer service! - Heiser
Great customer service and NO pressure! The team we worked with were knowledgeable and very friendly - Chris even took the time to show us how to work all the new-to-us features of the car we chose. This all made our experience a great one!
Brand your Awsome & amazing at your job - Anthony Ali
Words cannot explain how much I love Brandon. He got me and my family The exact car we wanted for the best price I will always be back for my next car. Simply amazing!
Internet Sales Manager
Good sales man - Silva0823
Andy Keller was by far the best sales man I’ve delt with. Answered all my questioned and explained everything thoroughly. I appreciate doing business with Andy and I’ll sure enjoy my new ram. Thank you hometown Chrysler Jeep dodge ram!
Excellent!!!! - adsmith
I contacted fletcher about getting a new vehicle only half thinking I may be able to make it happen and much to my surprise they did! Charles Elsworth was my salesman and he was outstanding! We communicated through text most of the day till I was able to make it to the dealership. He was friendly and professional through the entire thing and made sure that he was respectful of my time and my concerns! I can’t say enough good about his work! I’ve dealt with frank fletcher in the past and have always been pleased! This is my first purchase with Charles and I’m confident it won’t be the last!
Customer Service - Karen1970
They were great in taking care of our questions and concerns and stayed late to take care of us. They made may daughter comfortable in her first car buying experience.
Internet Sales Consultant
Best place to go to purchase a new vehicle - Maynard18
Best dealership you can go to. They are all awesome. Work with Ralph and couldn’t ask for a better person to work with. If you need a new vehicle this is the place to go. Drove all the way from Yukon to purchase a new truck. They are highly recommended.
Excellent Service - TH
Salesman Michael is the best I’ve ever worked with when buying a vehicle! He was very attentive and answered all my questions quickly and honestly. Great asset for Mclarty
Outstanding Ford dealership - Jdarobin
Looking to buy a new Ford car or truck? Take the time to check out this outstanding dealership located in Southeast Kansas. Quality Motors located in Independence Kansas is a hidden gem that combines a very knowledgeable sales staff, top of the line service center, and an excellent finance and management staff. You will not be disappointed with this dealership.
Wonderful to deal with. Treated very well as a customer. - bantership
I found an impressive deal on a 2016 Mazda3 i Grand Touring at this dealership. Unlike the other Mazda dealership where I lived, this group wanted to earn my business. Unlike the other dealer, this group negotiated a fair price with me.
I drove 90 miles here and they made it completely worthwhile. The courtesy and respect from both the salesperson and the finance officer went a long way towards closing this deal.
Great experience! - Hzuniga
I was just looking around at the different dealerships and was greatly impressed with the service and pricing that I received at your dealership. I was very impressed and satisfied with the service that Christian, John,and Steve displayed during my visit that I bought the Jeep Wrangler they showed and offered me. Greatly impressed!
Small town joke. - Matthew C Haygood
They sold me a $30,000 jeep with a broken seat. That's right, my driver side seat is sunk in on one side and completely broken. I replaced the cushion from the factory at my own expense just to realize the seat itself was broken. They buy used rental cars from the auction and sell them to you without making sure things aren't broken. I've bought three cars from them and had a similar experience with each one. Do NOT go here, you will be ripped off. I've never been more dissatisfied with a dealership in my life. This is a shady place with shady business practices.
Very accommodating - Patricia Laster
We will definitely use this dealership again, we purchased 2 new vehicles in the past plus a 2014 Dodge Ram truck. The person we signed papers was very professional.
Great experience! - Tybereous45
Lucas Sanko made this an extremely easy process and went above and beyond to make my deal perfect for me, could not have asked for better service!!
Not the Happiest Customer - 2005 Jeep Regenade Amy from Tulsa,Ok
Joey and Juve were Friendly and I appreciate them coming down in the price . But whenever I got there to pick up my vehicle I was extremely upset I was told that it was ready before I even got there to pick it up assuming that they would have the car detailed. It looked like they had did a half-xxx job washing it and it definitely was not vacuumed out so now I'm going to have to pay to get that done which does not make me very happy because I feel like if you buy a vehicle from a car lot they should be willing to take care of this for you. And to top that off which makes matters even worse is I've never bought a vehicle that did not come floor mats in it. So yes that's more money that I'm going to be with out because now I have to buy floor mats so no I would never buy another vehicle from this car lot ever again. The only way that I would buy a vehicle from this again is if they would send me money to get floor mats and to pay to get it detail properly. Everytime that I bought a vehicle it is always been detailed whether it was brand new or used and it definitely had for floor mats in it.
And whenever I asked if it could be washed and cleaned before I paid money for it I was told that they had already gone home for the evening and this was around 5 in the evening whenever I came to pick up the vehicle I was like you got to be freaking kidding me if my daughter wasn't with me I probably would have went off and said something. The best experience with purchasing this vehicle was Norman thank you Norman for being so nice and so polite and kind too bad that you weren't the car salesman LOL
Don't care about customer service - Kling88
Don't waste your time coming here. Last 3 visits to the service department have been awful. I had service done under warranty on my car and came to pick it up and got the keys. I come back for a oil change and all of a sudden I have a deductible I was never told about. There was a gentleman with red hair and a beard that was at the desk and he offered no help. I have been trying to get a quote on brakes called several times and never got one. Asked for one at my oil change and didn't get one. I asked for it at checkout and the awful red headed guy said go ask this other guy. Waitied another 20 min just to get my quote. Awful customer service has been the last couple times. I would never ever bring my car back here if I had a choice but the dealership is the only place I've found who can change the oil. Avoid Chris Nikel at all cost. They only care about money and not customers or people in general. Awful awful building. I will make sure to spread the word about how bad we have been treated. We have purchased 4 cars from Chris nikel and get treated like this..... It's ridiculous.
Love this place! - Kansasgirl
I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.
BBB rates this Dealer with an F ! - Dave
After spending over a hour and finally agreeing to their advertised internet price of $4800 plus a $309 "lot fee" my salesman Jack, who is great, came back from presenting my cash offer to the Owner and the New Sales Manager and they refused the sale, and raised the price of the car to $7000.
Again BBB rates this dealer with an "F"
Poor service and very unprofessional. - Mr.Phillips
By Far The Worst Buying Experience I've Ever Had. Very Shady Business. Don't Inspect Vehicles. Office And Service Departments Are So Unorganized. No Communication Skills What So Ever.
WORST EXPERIENCE. WILL NEVER TAKE VEHICLE HERE AGAIN - frannysattic
Left me hanging for 4 days with not a word. Part is actually discontinued. Found out from new place I am taking Jeep too. John-Hoffer never even called me to let me know! Who leaves a car at a dealer, with no rental, for 4 days and service never calls! Place is filled with morons. Never take anything to this place!
The overall customer service and experience with Fugate... - carrwatt1
The overall customer service and experience with Fugate Motors was a very pleasant experience. Rondle worked with me regarding getting my used vehicle in the price range I could afford and even sent Rollie, a wonderful gentleman to pick me up in Oak Grove, Mo, approximately 110 miles away as I didn't have a vehicle to get to the dealership.
I would highly recommend them to anyone looking to purchase a vehicle!
Recall for Chrysler Airbag - 174LadyCooke
Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck.
Would NOT recommend service department.
Ordered & delivered new Chevy Tahoe. From start to... - Agent Bob
Ordered & delivered new Chevy Tahoe. From start to finish, experience could'nt been easier. Fairly priced, over the top customer service from local, caring sales team that i felt had our best interests in mind. Run, don't walk to Yates Automall for a great deal!! Has anyone seen Darrell lately?
Jim Glover Dodge Chrysler Jeep Ram Fiat
Hometown Chrysler Jeep Dodge Ram