Service - BillyClaremore
Billy Caperton and everyone in the service department are always very friendly, collective prices and fast service. Always go out of their way to help.
A/C Repair - Dwight Wise
I had an air conditioner failure so i drove straight to Hudiburg. They took my vehicle in and repaired it the next day. I am pleased with the promptness and courtesy of how they handled my problem.
Top Reviewed Service Specialists At This Dealership
Great Experience!! - #1 Chevy
Rocky did a wonderful job work with us to get what we wanted and would work for us in price and in Pymts. Will recommend other friends to visit with Rocky.
Service - Lonnie
Overall service was great! Rick made a loaner care available for me so I could run errands and make doctor appointment. It was a great experience.
It was a wonderful oil change - rexanna
The oil change was wonderful didn't have to wait long. And the employees was very polite and nice. They stood by their word that it would be done in timely matter.
Exceptional service is the "norm" for SW - Lindae
I have always received exceptional at SW. They are polite, friendly and always courteous, which is why I continue to buy my cars from them even though they are located in Paul's Valley and I'm in Oklahoma City. They advertise free oil changes and they mean it. As I own a diesel, oil changes are quite expensive. But what keeps me doing business with SW, is the curb side pick up and delivery of my vehicle and always a loaner vehicle to drive. I don't know of another dealership hat offers this kind of service.
Terrence - Oneguy
The service manager repaired the vehicle at no cost after returning it for my taillight problem. The first repair was unsuccessful so I returned the vehicle. There was an intermittent electrical problem that was causing the taillights to malfunction. Larry said if I have any additional problems to let them know and they will work to get it corrected.
No service on Saturday - Chevyfan
My husband was traveling with hunting dogs when his alternator went out on the interstate,roadside assistance sent him there where he was treated like a 2nd class derelict and was told they only changed oil on Saturday when all he need was a wrench to put the $500 part he just bought from them But they said they didn't have access to tools. So my husband called Napa and they delivered the wrenches. In 95 degree heat he was almost done when they told him he had 15 min to get his truck off the lot because he had a family to go home to. I wouldn't even give them 1 star.
Fake diagnosis - Luv_my_car
Took vehicle to service department for oil change. They informed of problem with battery. It was a lie. Two other mechanics confirm not only incorrect diagnosis, but also that the battery had not been removed. Will not do business again, would advise others to do same.
Brought car in for hail damage repair in July. Still... - Paullie
Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.
I have been a Rick Jones customer since 1991. I and my... - Frank Bice
I have been a Rick Jones customer since 1991. I and my family have purchased over 20 vehicles from Rick, both new and used. We have ALWAYS been treated extremely well during the purchase process, when service was required, and at any time we called or were at the dealership. Rick and his entire staff never fail to go the extra mile for their customers. Over the years, I have referred friends to Rick Jones and I can think of several that are also current Rick Jones customers. My family currently owns and drives five Rick Jones automobiles and we will continue to be Rick Jones customers for as long as he is in business.