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Stay Cool - Alex!
! recently leased 2019 Sonata since my previous one got totaled due to hail damage and I had a good experience with Freeman Hyundai. Stay Cool
Top Reviewed Specialists At This Dealership
Internet Manager/Carpro Specialist
Good job - Tracy
Met expectations. Appreciate it. She did everything I ask. I definitely recommend her and her general manager Danny!! Everyone go see her and buy a car from her
Internet Sales Associate
Great experiance - Willim R
Everyone was friendly informative and helpfull. I feel we got a decent deal. We even left to think about it and they homered the deal the next day. I wouldn’t hesitate to buy again from this dealer
Great Car Buying Experience - RT
Great car buying experience. If you want a no-nonsense, game-free, great deal on a new car, then Tim Goodman (new car director) is your man. Quickly worked a price over email and picked up the car the same day. JJ took care of me at the dealership handling all paperwork and car delivery - great guy and easy to work with. Highly recommended, thanks Tim!
General Sales Manager
Salesman was argumentative and a little shady - Kelsye
I came there to test drive an Elantra GT one night an hour before closing. I was told before I came that they did price matching as I had found the same vehicle online at another dealership for much less. When I got there I had to wait and was tossed from one salesman to another after my test drive. I was very interested in the vehicle and asked repeatedly their price. They were not up front about it at all. Once I told them the price I found elsewhere online they trash talked the other dealership and I was told there was no way they would actually sell me that car that cheap. I told them I couldn't afford their price but they still kept insisting we could work something out. The salesman said he was unable to give me a true price without pulling my credit. I am very weary of a bunch of unnecessary hard inquiries going onto my credit report. I was then argued with for even longer until I finally told them I had to go and would come back tomorrow. This was only after the finance manager told me he would call me with some numbers the next morning. That didn't happen. I still came back because they kept saying they could get the payment where I needed it to be. This was not true and they knew that all along. The salesman again argued with me and then tried to sell me another vehicle I wasn't interested in. When I asked him the price of this vehicle, he STILL was not upfront about the price. I was very unsatisfied with the customer service I received here and left immediately after. I do not recommend this place. However I did really like the finance manager Ward that talked to me. He was very nice as was the original salesman who took me on my test drive. Be weary if they aren't giving you a solid price for a vehicle and DO NOT let them pull your credit until they've negotiated a deal that will work for you! Don't be bullied by this rude sales guy. His name isn't even on this list but it's something like Mauricio?? The one I liked who took me on the test drive has blue eyes and walks with a limp. Nice guy!! Also like to give a shout-out to Ward for his impeccable fashion sense! ;)
Good. - Rob123
There are times where the service can be better.
The customer service can be very slim depending on the day you come into the dealdrship.
Express Service Consultant
Clay Cooley Hyundai of Rockwall