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Best car buying experience by far! - KaylaJean
David Rivas is an excellent salesman. I told him what I wanted, the price range and he went to work. Buying a car literally makes me a nervous wreck but he made It so easy. By text, emails or him just giving me a quick call he made this work so smoothly. This was the best car buying experience that I have ever had. He was very nice not pushy. Very respectful. He was persistent, very quick to respond to any of my questions. Thank you David. I will definitely recommend you.
Top Reviewed Specialists At This Dealership
Great Experience from James Hodge Dodge - ctymeparis
I contacted Josh Rea. I was needing a business vehicle. Josh as very prompt in locating me one and made me a deal we were happy with. Thanks for your prompt and courteous service Josh
True to their word - Janbak2019
No back and forth haggling, no hidden extra cost. Scott and all of the employees at Sulphur Springs Dodge are very professional and true to their word. The best car buying experience I ever had.
Sales Support Specialist
Great buying experience - Stephen
Great experience dealing with Parker at Platinum, as he went above and beyond to be helpful and informative throughout the entire process. I’m very happy with my new Ram, and I look forward to doing business with this dealership in the future.
certified sales professional
My first service with Elliott Auto Group - bear00240
I drove up and was met less than a minute. Britt Riley was the person who wrote the work order.
He was very professional and he answered several questions that I had. If all your of his fellow workers are as professional and positive as him you have a great staff.
This is the first time my car had been serviced.
Joe Green - Myrmac
Joe Green is the best! He is so knowledgeable, nice and professional! When I decide to buy another suv, I will definitely call Joe Green at Landers Dodge!
Expert Sales Consultant
Kail was a great, courteous sales associate. - barbarajaramillo
my check for $500 was cashed on 4/16/2019 which caused my account to be overdrawn. It was agreed the check would be held until 4/30/19 and it wasn't.
Excellent buying experience !!! - ScottWaller
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
Happy customer - Carly
Derrick White was helpful through my whole experience and got me in exactly what I was looking for. Would highly recommend him & this business. Thank y'all for making it the easiest & quickest experience purchasing my vehicle!
Service Department is Amazing! - KForinash07
This dealership is a godsend! My Grandmother, Kathy, originally bought her car from another dealership that was a nightmare through and through. We knew her vehicle needed some repairs from how it was driving but after being told 3 times by the dealership that she purchased it from that there was nothing wrong with it, she didn’t know what to do since obviously that dealership had zero integrity.
Luckily she was referred to Toliver Dodge in Corsicana and words cannot express how amazing the experience was. Her service advisor, Jon Peeler, listened to her very intently and assured her that her concerns would be addressed with the utmost care and boy did they ever! She only had a few weeks left on her power train warranty which worried her but not after Jon and the mechanics got ahold of her vehicle. They completely rebuilt the transmission and fixed her oil pan leak along with some other needed repairs in record time and assured her that they were here to help if anything else should arise. It’s sad that the dealership she originally purchased her “certified pre-owned” from would try and take advantage of an old woman like that but thankfully Toliver Dodge, Jon and his team came along and sent her into the Holidays with renewed spirit. Seriously, no matter the drive, this place deserves your business!
Thank you Jon for taking such good care of my Meme!
They went above and beyond to make sure my Jeep was fixed. - CPROKSCH11
Check engine light was determined to keep coming back on one repair after another. They finally was able to track down the problem and fix it . They were very courteous and professional about it even though it was a frustrating situation.
With Out Asking - mma mama
When I bought the truck I had 5 oil changes and tire rotations. I had completely forgotten I had the rotations. I came in for an oil change. When Megan sent the truck back, (without having to be asked) she took it on herself to have the tires rotated. In this day and age initiative is rare. The service manager Joseph has trained them well. When all you ever hear is the negative in reviews when someone goes the extra mile they should be recognized.
Service - Unsatisfied
I used to love bringing my vehicles here, but now that Corey is gone, this place has gone to crap. Service advisors are clueless. Megan was okay to work with, and she can’t control what the jackwagons do in the back, but a little more communication would have been great. Phone rings off the hook while people stand around talking. Brought my truck in for a tire sensor issue and a new key fob programming and it’s still not done. 5 hours later, not done. Had an 8 o’clock appointment, first in line! What’s the sense in getting an appointment? Probably the two easiest things they had to do today! Just shameful!!!!!!!
Disgusted - Disgusted
Worst experience ever. They gave OTD price and then upped it $800 when time to sign papers. We walked. They called us to ‘make it right’ promises to fill the tank, and have a Yukon loaner while they fixed some interior issues following Monday. Didn’t fill tank until asking 3 times, gave us a tiny loaner car that smelt like cat and vomit-had to drive with windows down gagging. When they called because it was finished, it wasn’t, and I wasn’t getting back in smelly car, they offered no help or a different car when I asked for both, so I had to call for a friend to come pick me up. It was a JOKE. I was nice and civil but very clear that I’d never be stepping in a Patterson establishment ever again. I’m still disgusted.
Horrible dealership. - Mistake
Customer service is horrible. I purchase the vehicle with cracked windshield and was told after 30 days i can get it fix free with my warranty solutions. I called warranty solutions and was told my warranty doesnt cover glass. So i call the dealership back and talk to my salesperson "Eric Smith" and he told me he cant help then i asked to speak with a manager and he hung up in my face. I tried to call him back with no answer. Then i call customer service desk and told christine what just happen and ask can i speak with a manager, she said they are busy and there is no one i can talk to. I ask for a name and number for a manager so i can call. She said she cant give out that info and also hung up in my face. Wow!! They charge me 19,440.00 for the car when we agreed to 17,500.00. They said the warranty was free but actuality it was 1,800.00. Horrible horrible horrible place of business
Wouldn't stand behind their written quote - zroger73
Got a quote on a 2019 Equinox 1LT with confidence and convenience package for $28,600 out-the-door. When I got there, they tried to raise the price to $29,200 saying that I didn't qualify for a $600 rebate KNOWING that had already been discussed in a text message with the salesman. I walked out and went to Peter's Chevrolet in Longview and bought the SAME Equinox for $25,200. That's $4,000 less for the SAME vehicle.
Oil leak - ScottR
We took in a Mercedes Sprinter Van with around 7k to have the oil and filter changed. An after market oil filter was installed by the certified technicians that lead to an oil leak duty not having the oil ring on the filter. This leak caused both belts to come off around 15k and wrap around the fan so two new belts had to be bought and installed. James the service manager and Jeff the general manager told me the cost to repair was our problem. This was a $650.00 repair that we had to pay Mercedes. When you take a your vehicle to a certified service center you would think the vehicle would at least meet the standards the manufacturer sets forth when it comes to repairing or servicing the vehicle but in the case it clearly did not happen. Sorry I would not recommend this Chrysler/Dodge/Jeep dealership repair center to anyone. They do not stand behind their work.
Identity Theft and Bank Fraud - Troy Clark
I bought a brand new Jeep Wrangler in December 2017 . I spent 32,000.
In July 2018 my information was used to finance a 2012 Ford pickup for 12,500.
Peters used my SSN ,name, phone number to secure a loan for another customer.
This was Identity Theft and Bank fraud according to the bank investigator where
the loan was taken out. I had to fill out a affidavit to get the bank to stop calling
me and get the loan taken off my credit report. It's now been over 6 months and
there are still inquiries on my credit report that affects my rating. I can't get them
removed. Never again!
Bad service - Defectivedodgebuyer
I got a deffective 2016 dodge caravan, tires wear out at 5000 miles, left the car with them for five days for a warranty repair. They brought me to enterprise car rental, after five days of rental use enterprise charged me $156 they say for insurance. After picking up my dodge caravan i found out they only change 1 tire. So now i will end up changing 1 tire at a time coz the other tire is halfway worn out. So from now on i have to pay for rental car whenever i find defects again on my dodge
Excellent Experience - actor178
Just wanted to say kudos to Stuart Allen at Randall Noe in Commerce! My experience was wonderful. He was courteous, knowledgable and treated me with respect. So many times, women are not treated as thought they know what they are doing when buying a car. Thank you Stuart!
Hebert's Town and Country Chrysler Dodge Jeep RAM
Elliott Auto Group