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Excellent - Kathy Arledge
Excellent in every way, Chris Mikell sold the vehicle to us.it was our third vehicle to buy from Dallas Lease Returns. Hope to return for our next vehicle.
Top Reviewed Specialists At This Dealership
Scott May was an excellent salesman. Very friendly - Shelleyhart123
Heritage Mitsubishi has friendly and excellent service. They know their jobs and make you feel special. Scott May was an excellent salesman. I would recommend him every day
Internet Sales Manager
Quick Pick - Pressi
Overall experience was quick and good. The vehicles to test drive was easily available and the sales agent that we worked with ( Paisley) answered all our questions.
I felt the one area they could improve was making sure the vehicle is all cleaned at the time of delivery and also all the necessary accessories are in the vehicle.
Senior Sales Team Member
Positive experience - HappyCamper12#
I was listened to, which is something not all salespersons do. The whole buy experience was streamlined and easy. I appreciate both my salesperson and the trainee who was working with him. Thank you.
Sales & Leasing Consultant
Sales and Leasing Consultant
The second time around - 96fordman
My wife and I came in about a month ago and purchased a 2019 Highlander. Andrei was our salesperson and was absolutely marvelous. He explained everything thoroughly and helped my wife get over the payment shock. It was an absolutely wonderful experience at the dealership and with Andrei. So a month later my wife purchases a used 4Runner for me as a surprise. And that experience was EVEN BETTER, if you can believe that. I cannot truly put into words the ease and professionalism during the experience. I truly don’t think that you can find a better dealership and a better salesman. When you go ask for Andrei and you will drive off extremely happy, and in a new vehicle.
Internet Relationship Manager
My first Porsche - Mark
I've been looking at Targa online for a few weeks and decided it was time for a test drive. Aaron Risk met me as I walked into the dealership with a big smile and a Texas welcome. The experience has been fantastic from start to finish. The test drive sealed the deal and Aaron took me through the option and details methodically answering all my questions. A very different experience to my previous (non Porsche) experience.
Sales Experience Manager
Friendly, Courteous Service - Road Tripper
I really wanted to give Subaru of Grapevine an "excellent" rating because at all times, in person, on the phone, and in emails, salesman Sean Roberts was friendly, courteous, patient, respectful, helpful, and most importantly, not pushy or condescending, like some of the car salesmen I've unfortunately encountered in the past. The one and only reason I didn't give the dealership an "excellent" rating is because of the apparent lack of response to an email that I sent on a Thursday morning, asking that a copy of the sales order be faxed to my credit union that day, so that the credit union could draw up the loan papers in time for me to sign them on Friday, before going to pick up my car on Saturday. I really don't know who dropped the ball on this particular occasion, but on Friday afternoon, my credit union phoned me to say they hadn't received the sales contract yet. After I placed a frantic phone call to Sean, he made sure it was done right away, although it had to be re-sent once or twice because some of the information on the sales order was incorrect. In short, a lot of last minute scrambling could have been avoided by a more timely response to my initial request. That being said, I was very pleased that when my wife and I arrived at the dealership on Saturday morning to pick up our new car, Sean greeted us with friendliness, courtesy, and helpfulness. After a few minor errors were corrected on the final sales contract and my wife and I had met with finance officer Brian Button to sign it, we were able to take possession of our new vehicle. Before leaving, Sean took the time to very patiently explain all the cars' features to us.
Internet Sales Professional
Internet Sales Consultant
Amazing Experience - ElizaQR
Working with Don made finding the perfect car a breeze. He was straightforward, yet thorough throughout the whole process and I am so glad I decided to visit Park Place. I would highly reccomend him to anyone looking to buy/lease!
Great Customer Service! - Kelsey
I found the car I liked online and immediately called and spoke to David, who from the start was great to work with, he made the purchase so easy. With us being from out of town, we were a little stressed about the process and it went really smooth. He made us feel comfortable and explained everything every step of the way. Everyone we encountered was really nice and friendly. I LOVE my NX300, we would definitely recommend Park Place Lexus Grapevine!
Exceptional Service! - Kimbl
After my Mazda CX-5 was totaled after only 4 months Mike and Andrew worked together to help me get in and back out on the road in a brand new CX-5! I could not be happier with my new car or the Service I received today! Thank You Mike, Andrew and Classic Mazda!
Mazda Sales Advisor
Mazda Sales Person
Fast and Seemless Transaction w/Jared Wingard - Seanw11
I reached out to the dealership regarding an F250/350 potential purchase. I had been looking at a Ram as well. I would say the number one reason I went with the Ford versus the Ram was due to the knowledge, expertise, and excellent customer service that I received from Jared Wingard. Questions were answered, process was smooth and easy. I highly recommend him as a salesman and an automotive professional. I will be purchasing my next vehicle through him as well.
I also worked with Alexandra Benvenuto, Miguel Rojas, and Michael Pisarik. They all aided in an extremely easy decision to purchase the Ford, customize it as desired, and present finance options that met my goals.
And the original reason for using Sam Pack's was having my company vehicles serviced at this dealership and working with Moody.
All parts of this dealership are tremendous and somehow make the car buying and ownership experience a pleasure. Thank yall!
Definition of What Car Buying Should Be! - HT
Ill be honest I was not considering an Infinity. I was looking at Lincoln, Cadillacs and Audi SUV. What I realized is the price point I was looking for those dealers couldnt fit my budget looking in the range of 40k. To make the long story short, I got a 49k for less than what those other car companies was going to charge me money down and monthly combined! I dont know how Infinity did it but, it was a no brainer for me. DJ made this process so easy and Ill be honest when I worked out the numbers on the phone with him I thought it was just a ploy to get me in. It was legit, no silly games or wasting each others time. Everyone that has been in the car so far loves the car, my wife is forcing me to trade cars now. Needless to say Im sure we will be back to upgrade her car and you know Ill be working on DJ for the same good deal! I already recommended my co-worker to DJ.
Certified Sales Professional
Pre-Owned Sales Consultant
Best experience in car buying - Rdover
My experience buying my car from Adrian was the best car buying experience I'v had. It was quick and easy. Highly recommend them to everyone.
Bilingual Solution Specialist
General Sales "Solutions" Manager
Happy Customer - Gary1968
Michael Bratchter, has helped us with (2) exceptional car transactions. He is the most professional, knowledgeable and courteous sales person we have ever dealt with, during and after sale.
Too Easy. - codyc123
This car buying experience was so much better than I was expecting. I was actually working with another dealership, but felt like test driving the car I wanted again, so I stopped by Cowboy Toyota randomly. I was fortunate enough to be paired up with Karen! She was so attentive to what I wanted, that I decided to work with her instead of the other dealership. She went above and beyond to help me find and get the exact car I wanted, and I never felt pressured to do anything I didn't want to do. Can't say enough about how great Karen was to work with!
Fleet Sales Manager/Internet Sales Manager
New Car Sales
friendly and helpful - TerriH
Susan, Tanya and Ricky were very helpful and friendly. I bought exactly what I asked for and I am very pleased. Thank you, Robbins Toyota.
Sales and Leasing Consulting
Jeep Grand Cherokee Trailhawk Purchase - nickg797
My buying experience began with Darius Moghadam who answered all my questions via email and was very responsive. Once I arrived to Classic, Matt Miller greeted me and began gathering information and preparing the vehicle for a test drive. The entire process was very professional, calming and easy. I walked out with a new car feeling confident in the outcome. I would recommend working with Matt and Darius to anyone looking to purchase a Jeep in the Metroplex.
Internet Sales Advisor
Excellent customer Service - Buckly16
Thanks Mo for making my service appointment perfect. You worked with me on finding a solution to some of my issues and making the experience spot on.
Exceptional Customer Service - Qaugustine
Philip is an exceptional Ferrari brand amabassador. His product knowledge and expertise on Ferraris was top notch. He answered all my questions pertaining to the F12 that I was considering purchasing and was extremely patient with me through the sales process. Thank you again Philip for assisting me in my F12 purchase!
Paul Frey was also fantastic in assisting me with my 2016 488 GTB service needs.
Ferrari Sales Manager
Honest Respectful Trusted - FrankDaTanka
Got a great deal on a barely used car. Able to negotiate a price for a vehicle that was best for my price range. Wonderful communication and friendly employees around every corner. Left with a smile on my face and a pretty sweet car. Thank You Lloyd and Jason!!!
Sales Consultant - Bi-Lingual
Exceptional service and professionalism - HappyNewPorscheOwner
Park Place Posche does business with exceptional service and professionalism. They were extremely helpful throughout the total automobile purchase experience, from recommendations during the ordering process, thru the actual purchase. Never any “pressure” about any option, and only good advice. The actual dealership is a pleasure to visit, and will “educate” a potential buyer so that they may make correct decisions as to their specific needs. Everyone at the dealership was friendly and outgoing, and tried to help in any way they could. This was, by far, the best car purchase experience I have been involved with. They did a great job.
Not only professional service but with a personal touch. - McShannon
Becky was personable from the first phone call to the first introduction. Her knowledge, efficiency and her attention to detail of what I wanted was spot on. She created a win win situation from the beginning to end of the car buying process. That is why I return to 5 Star Ford whenever I need a car.
Internet Sales Manager/Leasing Specialist
Internet Sales Manager/Leasing Specialist
Performance Sales Manager
Huracan Service - drjohngober
I just had my 2015 Huracan in for a 27000 serve and new tires. Travis is a great guy, kept in touch with phone calls and emails. Best service experience ever for any marque I have ever owned. I highly recommend!
Great Sales Experience!!! - lgg
My husband and I have bought lots of cars. This is the first time the experience has been so pleasant. Brandon was informative, patient, and most importantly, not pushy. We bought a GLC 300 and love the car. Everyone at the dealership was helpful and nice. We will definitely recommend Brandon and the dealership to our friends.
Good people - AD
David sales rep he was awesome is worth the drive from Houston TX I do recommend this place I’ll definitely come back to buy another bike :)
Hassle free buying - The Adams
Mike Martinez is a great salesman. He made our buying experience hassle free and was always available when we needed him! He actually survived a test drive with a 19 year old girl..lol! Great job Mike!
Friendly and efficient - Smacpherson
They are knowledgeable, friendly and quick. We purchased the truck in under an hour. Go see J&L Auto Sales if you need a new vehicle!
Sales and finance
Great experience! - NealC
My wife and I bought a 2016 Toyota Avalon from Toyota of Plano and Adnan Yousuf was excellent. He was very friendly, knowledgeable, and answered all of our questions to our complete satisfaction. I would highly recommend dealing with this dealership if you are looking for a great deal on a used vehicle.
New Car Sales Professional
Used Car Sales Professional
Purchase used Porsche Macan - MyNewPreownedPorsche
The Cotroneo Family Group is highly professional and competent in giving their customers a first rate experience in the purchase of an automobile from the initial discussions to the final delivery and all the steps in between. I found Ken, Sheila and Robert as extremely friendly and helpful making the experience the delight it should be. My compliments and highest recommendations to them and all their customers to come.
Used Car Manager
Great Car buying experience with Joshua Lopez! - RSH20
My wife and I met with Joshua Lopez to help us buy a pre-owned car. We found Josh to be very friendly, professional, and knowledgeable. He walked us through the process and answered all of our questions so we felt very comfortable with the whole experience. We ended up driving 3 different cars, each of them brought to us very quickly so we could compare them. It is a big place, but if is very nice and run in an efficient manner. The cars are priced extremely competitively and I appreciated that we did not have to haggle back and forth over the price. I had already done my research so I knew we were getting a good deal! Josh was training Randy, and Randy was also very friendly and eager to help with anything we needed. Josh explained all of the paperwork and the different financing options to help us make the best decision for our needs. It was a great experience, we love our new car! Josh did a great job (we have already referred him to a friend) and we would highly recommend him and Drivers Select to anyone looking for a great pre-owned car!!!
Sr. Sales Representative
Toyota of Plano
New & Used Sales Executive
Don Davis Dodge Chrysler Jeep
Assistant Service Manager
Toyota of Rockwall
Don Davis Ford Lincoln
Southwest Kia Mesquite
Pre-Owned Sales Consultant