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Pathetic, Lazy and late. - Pj
I traveled to Mineral wells buick gmc chevy in hopes of buying a dodge tradesman. The sales guy was young but nice. We took a dodge truck out while mine was being appraised and it was ok, nothing special and stock. I was considering the vehicle and waited around for about an additional 30-40 mins while my truck was supposed to be getting appraised. I couldn’t wait any longer after an hour and a half plus of handing my keys over. I requested the sales guy call me with the appraisal and he agreed. This never happened. I called three days later and told the receptionist or whomever that i was never contacted, she said ok we’ll get back with you. Never happened. The sales guy texted me a week or two later and asked if i was still interested, i said sure what’s my appraisal. He didn’t know. He never called back. 3 MONTHS LATER, i get some piece of mail saying they want my truck for 11k (i paid 32k two years ago). I understand dealerships lowball but that offer is just hwy robbery, unserious and pathetic. I’ve gotten 2 appraisals since i was there for between 17-18.5k and all were done within 30 mins of requesting. This place is unorganized, slow, I’ll prepared, rookie sales, ghost management and piss poor quotes. Don’t go it’s a complete and utter waste of time and money.