Great Service! - Monika Naron
David Antwiler went above and beyond for me. Even though I did not purchase a Cadillac, he was a great help and stuck with me all the way. I was referred to him, and I would highly recommend him to anyone! He made it a quick, painful process!
DO NOT GET YOUR CAR SERVICE HERE!!! - Vy
We had the worst experience EVER at Toyota Freeman. My father dropped his BRAND NEW car with only 3,000 miles off - one he has worked really hard for - for a simple oil change. We were told that once the car was ready, we would be notified but days went by and the company failed to notify us of any status on the vehicle. Growing impatient after numerous phone calls, since this car is my father's only method of transportation, we called Freeman only to be notified that due to their mishandling and neglect towards my father's car it was now damaged. Freeman's employee was irresponsible and negligent causing him to crash my father's car into a structure of some sort. The amount of loss is unimaginable. His new car is damaged and requires extensive repair. We contacted the dealership and got a hold of the service manager Tom, who then connected us to their insurance agent who had the audacity to yell at us and was completely rude to us. THEY damaged our car. THEY caused us to suffer emotional distress and yet, here we are being yelled at.
DO NOT TAKE YOUR CAR HERE. They will not own up to their mistakes.
Go somewhere else ! - JB
Took my ctx in for service as engine light came on. After spending $3000 on repairs and telling me everything was ok the light came back on the next day . Back in their shop where they told me more expensive repairs were needed . They either did not fix it right the first time or maybe not at all -makes me wonder . Maybe Cadillac is just a terrible product or theIr service dept does not know what is going on . Very unhappy with service , costs, and trust .
The cost for repairs was actually LESS than an... - whittingtontexas
The cost for repairs was actually LESS than an independent guy. just because they are a mazda dealer and had the parts already in the back.
I appreciate Tanner for being very courteous,polite,and... - whittingtontexas
I appreciate Tanner for being very courteous,polite,and very fast!!! I took my '92 Mazda truck to him this morning because when I made sharp turns, the steering wheel squealed loudly. He told me to start it and turn the wheel all the way to either side., It did the squeal and he said immediately "I'll be right back with my wrench". He got his wrench and within 5 seconds he had my steering belt tightened. All for FREE!!!!!
Thank you for your services Tanner!!!
Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham
Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone