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Excellent - Angelito Sarmento
thank you Jamie Tiquia for helping me finding a truck that I need, and thank you for picking me up from my home in Azle. If you are looking for a good experience come see Jamie Tiquia at Gunn Nissan of Denton
Top Reviewed Specialists At This Dealership
Determined - Kelsey1972
They were persistent in finding the problem and got my truck back to me the same day. The tech was very knowledgeable! I will use there service again
Sharonda Adams was great! - Denise Houston
Sharonda Adams was the best! She was friendly, knowledgeable, and honest. I had a great buying experience. I will definitely recommend my family and friends to Sharonda.
Melissa Waters always takes care of me. She is the best. - Lace069
I will always bring my car to this dealership as long as Melissa Waters works there! She is so good at what she does. Honesty and integrity.
Used Car Scam: Bait and Switch Sales - Dmjonestx
I made an appointment to see/drive a used car they had advertised both on their website and on truecar.com. I did my research on the vehicle prior to my appointment. The carfax showed that the car had already passed inspection and was "offered for sale' 6 days prior to my appointment. When I showed up, the person with whom I scheduled the appointment took my information and then after going to the back, came back and told me I needed to meet with the Used Car Sales Mgr. It was at this time that Allan Black, the manager, informed me the car didn't pass inspection and could not be sold. He happily offered to show me a car that cost more than twice than the car I was trying to buy. I explained to him that I came to buy a car outright not to finance one and the car that I had come to see was within my budget. He then said they might sell it at the auction but if they opted to make the necessary repairs, they would end up selling the car for more. I asked him what the repairs were and he wouldnt tell me. He offered me no details whatsoever. This guy apparently thought I was stupid. The CarFax clearly shows that the vehicle not only passed inspection but is cleared for sale. It is an unethical business practice to list something on your website and then say it's not available for sale. I drove 20 miles to this dealership and they wasted my time and my gas. To say I am upset is an understatement. Currently, I have a call into the general manager to voice my complaint. I will also be sharing this review on every website I can.
Should be NO STARS!!! - Abrooks0109
Don’t buy a car here! I bought a used car from this dealership, after I paid for the car in cash I expected to be handed my keys. The sales man told me it wasn’t ready yet and he would have it delivered the next day. A week has gone by and I still do not have my car or money back. The management is terrible. They will dodge your calls and always be in meetings. When you finally do talk to one they don’t know what’s going on. They say they will call you back but never do. The very worst experience with a car dealership I’ve ever had. Lies on top of more lies! Two weeks later and after calling and calling the salesman told me they “lost” the check. Mangers Alex and Trey should not be any where near management. They shouldn’t even be allowed to still work there.
Great Experience! - ra0517
Purchased a certified Nissan Rogue from Mariah and my experience was fun and low pressure. I got what I wanted and left happy. Nice staff!
WORST USED CAR EXPERIENCE EVER!!!! - Avoided!
I recently bought a used car at this dealership. They sold me an extended warranty that was supposed to cover "ANYTHING" mechanical. Within a week of buying the car, the engine started running rough and the parts of the engine that were broken, were not covered under the warranty. I was never sent the warranty information, what it covered, or anything! I have sent numerous emails and made calls to get this information ,because my car is now experiencing more problems and no one will return a call or email. I am about to spend $3,000 in repairs, for a car that I have not even made the first payment on! It was a low mile car, and so far the mechanics I have had look at these issues say the dealer should have been able to assess and fix before they sold the car. I know all car places suck and are some shady xxxxxxxx, but they take it to a whole new level. Bunch of cowards that work here and I DO NOT RECOMMEND THEM AT ALL. In fact, they pissed me off so much, I will avoid all Auto Nation dealers for the rest of my life.
Do NOT BUY here! EVER!!!! - Gregory Don Frederick
These guys will lie and lie to you again and again! They are selling hail damaged vehicles as new. They won't even tell you unless you ask for a report stating there has not been any damage to the vehicle.
We are talking about NEW vehicles with 25 miles on them. But they have had extensive glass breakage and hail dent repairs.
They will not tell you unless you ask for a printed statement stating whether there has been damage.
I highly encourage you to buy elsewhere! BEWARE!!!!!!