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Rainy day truck buying - Truck girl ,debra
My husband and I had picked out the truck we wanted with an online car buying service . Edward Mack called us on Thursday and we said we could come Saturday. Of course Saturday turned into a stormy spring day in North Texas. We still went to the dealership and Edward was still ready to show us the truck and let us test drive in the stormy weather. We bought the truck for the price we wanted from the car buying service with no hassle whatsoever. We very much appreciated it having to hassle over price. The over all experience was very good .
Top Reviewed Specialists At This Dealership
New Car Internet Sales
Very good - SBERTRAM0
Prompt response to request won the day. I wanted a specific deal concerning my current car and a trade or sale. Patterson responded first and with a good deal
General Sales Manager
As usual a great experience everyone was courteous and friet - TRAILMASTER53
As usual a great experience in service everyone was friendly and courteous needed a new air filter so they called and asked if I wanted it changed I said yes so they changed it
Purchased a used Jeep Cherokee - Bwhite112
This was my first car purchase ever and oh my goodness i would do it again. it was so painless and Don was amazing! I chatted online with Jay and he was very professional and quick to respond. He sent my information over to Don and within a hour or two i was in contact with Don about the jeep i was interested in. The next day when i went to the dealership, I was super nervous and anxious since this was my first car purchase and Don made me
feel completely comfortable and at ease the whole time. I always hear horror stories of people being at the dealership forever and wanting to rip their hair out after but, i was in and out of the dealership with my new car within a few hours and it was totally a breeze. i recommend Don and the Meador dealership to anyone who is looking to buy a car in the DFW area. Thank you, Jay, Don, and Meador for my new Jeep! We will definitely be back for any future car purchases and will recommend y’all to anyone needing a new or used car!!
Internet New Vehicle Sales Manager
Great and fast service. - Eli
Top notch. Never had a problem with them. I would recommend it to anyone that wants to take their vehicles for service. They wont disappoint you. Trust me on that. #YellowTeam#Michael
The best! - LKJ
Excellent place to get a new vehicle..helpful staffs and friendly. Had a great experience in buying my new vehicle. I highly recommend this place.
OUTSTANDING CUSTOMER SERVICES!!!!! - Kyle Wiley
These folks went well above and beyond any service I’ve ever had when buying a vehicle. Everyone there treated my family and I as if we were a part of theirs. I will always recommend Blake Fulenwider in Eastland to anyone who is in search of a new or used vehicle. They have extremely knowledgeable employees that will do whatever it takes to get you what you want, and for that I am thankful.
Star Dodge and John Harvey are by far the best around!!! - Katelyntilley
John Harvey made sure that my car shopping experience was as stress free as possible and answered all of my questions even days/weeks after the purchase. He was also very personable and treated me like an old friend. I would definitely recommend Star Dodge and John to anyone in the market for a car, you will not be disappointed!!!
Amazing Service - Herk2725
We are new to the area. Called and asked to speak to a great salesman. Jeff was our sales guy. The moment we arrived we were greeted. Jeff answered all of our questions. Never felt pushed or rushed. Enjoyed looking at all the amazing vehicles at this dealership. Found the perfect truck! Thanks to Jeff, Mr. Williams and the entire dealership staff we got our dream truck. Highly recommend this dealership. The best customer service we have ever had. We will be spreading the word to our friends and family. Especially in our USMC community. If you are looking for a nice truck with topnotch service look no further. Head to Roger Williams! Thanks again! -Justin and Kristy
A bunch of liars - Chase 1234abcd
The people at this dealership are a bunch of liars. They ran our credit through four different people after we told him we did not want it to be ran. They assured us it wouldn’t be done because the people that had the dealership before they have it now did the same thing to us. We will never do Business with this company ever again and will tell everyone how crappy they are.
Oil change not performed when told it was. - Steve
We purchased our 2006 Dodge pickup from Stanley in Sept. 2018, we were told since it was a used vehicle they always change the oil and detail all vehicles. I took the same pickup in today to get the oil changed again and found out that Stanley does not have the filter to fit the Ams Oil bypass filter that was on the vehicle when it was purchased. I asked the service department how they changed it before if they dont even have this filter in the entire town. They informed me they have never changed the oil there. So now I have to worry how long has it really been since a oil change? I guess even though they told us they changed the oil they really did not
Service Department - justwantedlicenseplates
I sat in the lane to be helped for 30 minutes, no one ever came to help, greet, or even to say I'll be with you in a minute. They were helping everyone around me though. All I needed was my license plates put on. I ended up leaving and going next door to the Hyundai dealers service department. They helped immediately. This is the second time I have tried to get help from Autonation Dodge service department and both times they have left me just sitting there so I know now not to go back.
Financing with Raul Luna - Brad B.
Raul Luna sold my daughter gap insurance and a warranty for $5000 on a used car that was under $13,000. He also failed to provide the bill of sale and told her to come back the next day for it. She believed she was getting the gap and warranty for much less. Luna took advantage of her lack of experience, as she relied on his advice.
Gap insurance was not needed b/c the car had already depreciated and the price charged for the warranty was excessive and dishonest.
Luna's conduct and the dollar amount of coverage he sold her was unconscionable and constitutes fraud. The situation is ripe for a lawsuit.
very positive experiance - dc1011
very positive experience, Jeremy was very knowledgeable about all the different models of vehicles they had for me to look over. I would recommend to anyone this is the place to go to be treated fairly.
Great! - ChargerLove12
I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attention and let me know what my options are. Good job.
Perfect!!!! - Trevor Swenson
I bought 2 vehicles from this dealer over the space of 6 weeks. Everything went exceptionally well. I was very impressed with how awesome these purchases went. I flew in from AZ and they picked me up at the airport an hour drive away. I would definitely recommend them to anyone who is in the market for a new vehicle. Perfect! A+++ ask for Shelby!
Stanley CDJ Brownwood Texas - Becky
This is by far the best dealership I've experienced. Jerry Moore and Ray Frazier are sincere professionals who strive to please their customers. They go above and beyond to make sure the vehicle fits the customer.
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