Don Hewlett Chevrolet Buick - 5 Star Dealership - Austiniter
This dealer and it's people are superior. Customer Service is No. 1. All my cars get serviced by this dealership, plus I just purchased a new-used Equinox from this dealership. I don't trust my cars to anyone but this dealership.
Outstanding Customer Service and Automobile Service - LWray
It was so refreshing to be greeted this morning by such a wonderful, courteous and professional named Kenneth. He was so polite and mannerable. He kept me informed while I waited for my car and the wait was not long, just as he’d predicted. My husband normally takes the cars for maintenance, but since I am now a retired Civilian (37 years civil service) I decided to help him out. I’m glad I did. The experience was Outstanding. Thanks Kenneth and I’ll be back!
Best Customer Service - Josie R.
Richard Karr is the only place I will go for any repairs for my Buick. The entire Sales and Service team is very friendly and professional. My tire and battery were replaced under warranty without any hassles, they take care of everything so that you don’t have to worry about anything.
Horrible! - AllenPlagens
My father took his truck in one month ago to get the Def Tank replaced and while the truck was on the lift to raise it up, the lift broke. So down comes my dads truck, hanging motor down, the bed of the truck is dent, the tool box dented and cant open it and lights ripped off the top. It stayed like that for one hour until they could get a wrecker out to get it off for them. Now what once was a new, non wrecked truck is now a wrecked truck thanks to them and no telling what it did to all the fluids with it hanging like that. They offered to make him a deal and give him like $20,000 for his truck...lol.
He told them they have lost there mind....he wants a new truck with the same payments he has now. He would like to retiree soon, and that was his plan but now they screwed that up. They gave him a loaner truck to drive, now they call and threaten to get a lawyer and sue him if he does not bring the loaner back.....Sue him!!!!! These people are crazy. I hope no one goes there and does service with them and I will definitely make sure this known.