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Top notch service department - AzleRamGuy
I am extremely satisfied with with the service department as I believe they went above and beyond to to get the job done They were very very knowledgeable about all questions I had and I didn’t have to lift a finger. They picked up vehicle and delivered back to me which is unheard of at other places.
Top Reviewed Specialists At This Dealership
Fast service, good experience!! - R.Mitchell
I had a recall on my pickup. Went in on a Thursday, the Service specialist was courteous and professional. Got me in for service on Friday. When I brought my truck in he told me that he thought they would have it all day. Called me at 12:30 and said I was done. I had heard bad things about the service department, but my experience was pleasurable and I would use them again.
Extraordinary !!! - soxwifeand7
Words cannot describe .... I enjoyed everyone from Management to staff ....Everyone worked diligently to make it happen!!! Bravo.... Love you guys, I will recommend you to everyone that needs a vehicle ...
Great and fast service. - Eli
Top notch. Never had a problem with them. I would recommend it to anyone that wants to take their vehicles for service. They wont disappoint you. Trust me on that. #YellowTeam#Michael
New mangement, best ever - Fishintxs
In the past I have bought a few vehicles at this location. But now they are GREAT, it was so easy and Mike Cosby went above and beyond to make sure I got what I needed. The new management has made such a huge difference. I called the dealership, spoke with mike, told him what I wanted, a few hours later he said co.e get it. I bought a 2019 lonestar, and got it $ 5000 less than other area dealers were offering . All around the best shopping experience of my life.
OUTSTANDING CUSTOMER SERVICES!!!!! - Kyle Wiley
These folks went well above and beyond any service I’ve ever had when buying a vehicle. Everyone there treated my family and I as if we were a part of theirs. I will always recommend Blake Fulenwider in Eastland to anyone who is in search of a new or used vehicle. They have extremely knowledgeable employees that will do whatever it takes to get you what you want, and for that I am thankful.
Star Dodge and John Harvey are by far the best around!!! - Katelyntilley
John Harvey made sure that my car shopping experience was as stress free as possible and answered all of my questions even days/weeks after the purchase. He was also very personable and treated me like an old friend. I would definitely recommend Star Dodge and John to anyone in the market for a car, you will not be disappointed!!!
Great customer service - James Willis
I would highly recommend Benny Boyd to anyone and everyone in need of a vehicle. The staff is polite and professional answering any and all questions you may have. They also report to all 3 federal beareaus so anyone in need of building credit this is a must! Benny Boyd worked with me to get me into the vehicle I wanted and even found me a cheaper insurance agency! I would highly recommend this place to anyone looking for a new set of wheels:)
A bunch of liars - Chase 1234abcd
The people at this dealership are a bunch of liars. They ran our credit through four different people after we told him we did not want it to be ran. They assured us it wouldn’t be done because the people that had the dealership before they have it now did the same thing to us. We will never do Business with this company ever again and will tell everyone how crappy they are.
Oil change not performed when told it was. - Steve
We purchased our 2006 Dodge pickup from Stanley in Sept. 2018, we were told since it was a used vehicle they always change the oil and detail all vehicles. I took the same pickup in today to get the oil changed again and found out that Stanley does not have the filter to fit the Ams Oil bypass filter that was on the vehicle when it was purchased. I asked the service department how they changed it before if they dont even have this filter in the entire town. They informed me they have never changed the oil there. So now I have to worry how long has it really been since a oil change? I guess even though they told us they changed the oil they really did not
Not good. - Nathan
So my problem is with the sales team and the service department. I purchased a 2019 Jeep Cherokee with the 2.4l engine. Terrible mistake. Came in looking for a wrangler and to trade in my truck that I completely regret trading in. I do understand that I have poor credit and not a ton to put down and they were able to get me into a vehicle. It is my fault for not realizing the terrible mistake I was making. The biggest issue I have at the moment is with how the sales staff conducted themselves and with the service department. I was simply another number and that was that. My vehicle has had nothing but problems and I currently only have 4,001 miles after 4 1/2 months. The motor completely stalled out at 400 miles with my one year old son in the back seat while I was stuck in the middle of a busy turn in. Contacted my salesman immediately after it happened and was told to call service and have a nice day (I do understand that he could not do anything about it, however he presented himself as a friend throughout the process of the sale). So I felt as if I was not takin serious and decided to wait to see if it happened again (maybe just a freak accident because no codes were thrown). Fast forward to 990 miles it happened again at which point I did some research and learned that other people were having this problem as well. I decided to have it towed in (mileage was 1030) after all day of not having any answers as well as not being provided a loaner (not that I didn't just purchase a vehicle from them) I was finally texted that nothing was wrong. I provided video evidence and was still told the same thing. I was told don't worry that it is just the auto stop feature and that was it and that her service manager and tech test drove the vehicle multiple times to confirm. I went to pick up the vehicle, got in, and the odometer still read 1030. Big surprise that they completely did nothing. I worked and occasionally still do on cars and on the newer ones as well. What happened with me had nothing to do with the auto start stop. hopefully that can paint a small picture of the frustration. The vehicle did stall out again only this time with my wife in the vehicle while she was getting onto the interstate. Now FCA did come out with a recall stating that it had to do with their transmission not shifting properly (forgot to mention that I complained about it never shifting right and was told it was fine). The best part about is; the car still drives like crap and every once in a while it will lug out before leaving a stop sign or light. So in the end I do not like my car at all. This is not the reason for my negative review. My problem with this store is the salesman, sales manager, and service department. They have no integrity; they only see a dollar sign.
Perfect!!!! - Trevor Swenson
I bought 2 vehicles from this dealer over the space of 6 weeks. Everything went exceptionally well. I was very impressed with how awesome these purchases went. I flew in from AZ and they picked me up at the airport an hour drive away. I would definitely recommend them to anyone who is in the market for a new vehicle. Perfect! A+++ ask for Shelby!
Stanley CDJ Brownwood Texas - Becky
This is by far the best dealership I've experienced. Jerry Moore and Ray Frazier are sincere professionals who strive to please their customers. They go above and beyond to make sure the vehicle fits the customer.
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Blake Fulenwider Chrysler Dodge Jeep