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No A/C - pugal
Coming home from Mo, had no AC, Sunday. Took the PU in Monday and they got me right in.. Appreciated it. The PU is only 1year and 4months old, A Hose was loose and lost Freon.
Great Dealership - theville
Bought a New truck great experience. Ben and Bruners always takes care of our family. Great to work with every time will never buy anywhere else.
Excellent,Friendly Service - Farneyr
We always get in promptly and get exceptional friendly service from very capable technicians. We drive over 45 miles in the opposite direction from where we work because of the outstanding service we always receive and because we trust the Hoffoauir family.
Great Dealership - Zane Black
We had the best and most stress free truck buying experience we've ever had thanks to Taylor Matos, he definitely went above and beyond and made this experience amazing! Taylor is also extremely knowledgeable and was able to tell us everything we needed to know about the truck. Taylor also spent plenty of time in the truck with my wife when the purchase was done ensuring she was comfortable with how it all worked before pulling out of the dealership. JB in finance was also super nice and great to work with. We are thankful for Taylor and JB for making this a great truck buying experience!
Always a great experience all around - HKiser
Pete Welch has been our salesman for over 15 years! He always finds us what we are looking for and does it without hesitation. We will continue to ise him and refer our friends/family to him! Thank you, Pete!
Great Dealership/Great People! - bvenerable
Lee Hoffpauir Chevrolet in Goldthwaite is the BEST place to get service or to buy a new vehicle hands down! Don't miss a chance to visit them and be blown away by their customer service!
Great customer service - Mrs.thang
Great Professional and energy displayed at all times. Shows that she has the knowledge to go far in this Company and it's always great to see a wonan doing her thing.
My 2019 GMC Acadia - Satisfsaied Customer
My experience was, they sold me the car at the price advertised, no arm twisting at the paper work stage and they gave me what I asked for my trade in.
Every person in the building stopped and said hello. We are very happy with the loaded Acadia and the very low interest loan. I just can’t say enough positive things about this dealership .
Awesome - rtribbey
One of the easiest and pleasant vehicle buying experience I have ever been a part of, will definitely consider Jerry’s GM when it’s time to purchase again.
Pathetic, Lazy and late. - Pj
I traveled to Mineral wells buick gmc chevy in hopes of buying a dodge tradesman. The sales guy was young but nice. We took a dodge truck out while mine was being appraised and it was ok, nothing special and stock. I was considering the vehicle and waited around for about an additional 30-40 mins while my truck was supposed to be getting appraised. I couldn’t wait any longer after an hour and a half plus of handing my keys over. I requested the sales guy call me with the appraisal and he agreed. This never happened. I called three days later and told the receptionist or whomever that i was never contacted, she said ok we’ll get back with you. Never happened. The sales guy texted me a week or two later and asked if i was still interested, i said sure what’s my appraisal. He didn’t know. He never called back. 3 MONTHS LATER, i get some piece of mail saying they want my truck for 11k (i paid 32k two years ago). I understand dealerships lowball but that offer is just hwy robbery, unserious and pathetic. I’ve gotten 2 appraisals since i was there for between 17-18.5k and all were done within 30 mins of requesting. This place is unorganized, slow, I’ll prepared, rookie sales, ghost management and piss poor quotes. Don’t go it’s a complete and utter waste of time and money.
Worst Sales Experience - Disgruntled Shopper
I would not give this dealership even 1 star. Worst customer service and sales team I have ever come across. I looked online and found a vehicle I wanted to purchase. It was MSRP'd for $57860 and stated my price would be $50500. The next day I went online to see if the vehicle was still there and it was, this time online stated MSRP $ 57860 and my price would be $48809. I immediately went to the dealership to look at the vehicle, looked really nice. The sales guy Scott gave me a ride to Stanley Dodges to discuss price because they were renovating the Chevrolet dealership. Once inside he took my name and number and said let me talk to my manager and get you the best deal. He came back with $48909, I said how is that a good deal when online states the vehicle is $48809? He had nothing to say, so I countered with an offer and he stated no, manager will not go any lower. I said aren't you going to take my offer to him he said no. I said okay, I got up left. He didn't even bother to offer me a ride back to the Chevy side which is about 1.5 football fields away. Even though I had a bad experience that day, I still wanted that vehicle. So the next day I looked once again online to see if the vehicle was still there and it was but the price changed again to $51500. I still called Scott and said I wanted to make an offer of that vehicle, he said okay I gave him my offer over the phone and he came back 45 seconds later and said manager said no and anyways that the vehicle sold yesterday at 3:00 pm. I said it still showing on your website and the price changed again, he said online error either way it’s gone and hung up on me. For some reason I felt as though he was lying to me. About 2 hrs later I had a co-worker of mine call and inquire about the same vehicle and he was told that it was still on the lot and they asked him when he wanted to come in and see it. I couldn't believe it. 30 minutes later he and I drove by there and sure enough it was still there. I was very upset of how I was being treated. The next day again I looked on line and it was still listed, so I called again, this time spoke to another sales person and I asked if the vehicle was still available and she said let me look in the system and ask the manager if anybody is working it, she came back on the line and said still here, when would you like to come in and see it. I said are you 100% sure it still there? she said yes I just saw it sitting out in the lot. So I said that's funny cause I was there the other day made an offer, and just yesterday I called back to make another offer and they told me it sold. She asked my name and said standby. I waited for about 10 minutes and she came back and said oh yeah it sold the day before at 6:pm and hung up the phone. Not sure why I was treated like that, xxxx I had my own financing already. I'm in the military and would not recommend any Stanley dealership to any one especially military.
Service on Son's Car - Jeff
Did a great job of taking car of a repair issue on my son's car. Could not be happier. This is a service department that pays attention to detail.
Excellent - Miller,1966
Had a very pleasant visit with dealership. No pressure to purchase. Very friendly, courteous, knowledgeable.
The visit with sales associate was very good, he explained everything I asked about. Helped me get set up for on star, and wi-fi, and other programs in the vehicle.
I was very happy with my experiance at this dealership.... - jwmchamp
I was very happy with my experiance at this dealership. Everything about the experiance was wonderful and I would highly recommend using this dealership when considering the purchase of a new or used vehichle.