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Used Chrysler 300 Purchase - bolyard
Joel went above and beyond to help us buy a 2013 Chrysler 300. We had to fly in and pick it up and it was a couple weeks before we could get there and he had everything ready for us. My son is very happy with his new car and I would highly recommend Martin Chrysler.
Bad experience - Lashonda
I am so sad and depressed about my experience with this dealership. I am left feeling so played and defeated because I am a women and now the service manager is being so rude. My car ran hot on my on Nov 6 I decided to bring my car to my local Dodge to make sure the repairs would be do properly especially because I have a 5.7L. I soo regret this decision now. Brandi the service advisor keep me up to date with information and I wrote down everything she told me every time she called. First I was told I needed a new radiator which I expected and that was going to cost my about 1200 dollars and I agreed to it. Then the next day she called me and said that coolant was leaking into my 3rd cylinder and it would be 600 dollars to diagnosis because of the labor. I agreed to that as well. Then she called me and said that I need a right and left head gasket, new value covers, and spark plug seals. I wrote all this down.I still have the paper!! She said it would be 2625 dollars. Anyways I reluctantly agreed to the repair because I still have a loan on this car and I would be upside down on a trade in. I should have known something was suspicious when my car was ready the same day after a head gasket repair. I am a nurse by trade so I don't know any thing about cars but when I google a head gasket repair it usually take 3 or more days. But I still picked my car up only to find out that its still broke. The coolant is boiling in the radiator reservoir. I took it right back. They said that it was a thermostat problem and they fixed the thermostat for free. 2 days later the same thing, coolant boiling but now my check engine light is on with code P0303 which is a misfire in cylinder 3. The same cylinder that was leaking coolant into it! So I go back to the dealership and the service manager is saying that not only did they never change my head gaskets they also never said that I had coolant leaking into my 3rd cylinder. I'm no looking over my receipts and I don't know what to make of all this. I had to take out loans to get this repair done and now I don't have money to do anything else. I am a single mother of 3 kids and its the holidays. This just sucks. Don't bring you car here. Don't buy Dodge period.