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Excellent customer service - Kristen00
We bought a Dodge Grand Caravan on April 13th. Misa J. Was our salesman and I cannot say enough positive things about our experience with him. He was incredibly professional, and from the moment we entered the dealership we were treated with respect and there was zero pressure. He went above and beyond to make sure that we were happy throughout the entire process. We definitely recommend doing business here! Most pleasant car buying experience of our lives! Even the financial department was pleasant to deal with and we were not pressured into purchasing any additional warranties that we didn't want. Another thing we appreciate about this dealership is that they do not price bait you online...they only list incentives for which everyone qualifies.
New car purchase - Garryhemi
My sales rep did an excellent job for me.Got me the vehicle I wanted with the options I had wanted.Price was better than I had in my head.Thanks to Eugene Owens and also to Garret.
Extremely horrible experience with truck and staff! - Truckgirl
Transmission falls out of gear, falls from 8th to 1st randomly. Engine rattles (bottom end) on cold start. When driving 65mph on windy day the air travels through front windshield which causes a very loud whistling noise. Truck has been in service 3 different times. We contacted Chrysler and have had 2 different case numbers. We haven't even had it for 6 months! Tried trading out of it. But we find out from Hector (salesman) it's $11,000.00 upside down! We were flat out told "next time the Transmission falls out of gear to just blow it up" and we just aren't comfortable with that! We have tried numerous times to speak to management only to be told (Brandy and Robert) that she isn't in. So, we are stuck with a brand new truck which isn't safe to drive!