Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Very professional - Carolyb
Albert woods was very professional and helpful. He help me in every way to make sure my car deal went smoothly.
I would recommend your dealership to friends, family and coworkers.
Top Reviewed Specialists At This Dealership
Sales & Leasing Advisor
Ask for Cleve. - Angie
We have purchased several trucks from this dealership. Would recommend them to all my family and friends. And remember to ask for Cleve. He's the best.
14 years of great service - dslade12
Gary Borel has been great to work with over the last 14 years and I will continue doing business with him! I’m looking forward to working with Gary again.
Fantastic Service - Nova68
Cant believe how fast they fixed my car. Steven was very Professional and got me in and out real quick.
Really very happy and will be back when I have any repairs needed.
Great customer service! - AMon07
Chris helped me when i came in today. He was very kind and very professional, answered all of my questions and explained everything very well!
3 weeks and Counting - Marylcollins8
3 weeks ago today, I had my Dodge Charger towed to Mike Smith Dodge when the Transmission control module went out, the car is still covered under Dodges Powertrain warranty. I have left many many voicemails and have not received one call back, I have emailed and haven’t received a response. Left voicemails with not only the Service Manager Mr Williams but also with the general manager of this location, again neither called back. When they don’t “drop my call” during hold times waiting to speak with someone, they tell me my car has been pushed back due to high volumes of customers. I’ve asked for a loaner car while I’m waiting for my car to be serviced and was denied, and told that the labor hours to fix my car (4 hours) didn’t qualify me for a loaner. I explained to them I was out of town when my car broke down and I live an hour and a half away, and this is my only means of transportation. When I was able to get a ride to this location, I was told I could wait and try to speak with a manager but they probably weren’t going to see me that day. After I spent some time waiting, I decided to leave. I am still waiting for a call back. 3 weeks later, still without a vehicle and no one can tell me when they will even look at my car for repairs. I am frustrated, angry, and at a loss at this time, I write this review because I wouldn’t want another person to have to be in such a situation that he/she is literally stranded with no vehicle due to poor management and/poor customer care.
Great Experience - DONNATRAYWICK
Everyone at this dealership was just so nice and knowledgeable. Best car buying experience I have ever had. Thanks to all that helped get me in a new car.
Excellent experience - veal,kathryn
We had an excellent & the perfect salesman. The sales man made sure that we were taken care of. Mid County makes you feel at home.
Fast and nice to deal with - BShizzle
Tire rotation and oil change. Quick and polite. Better than Mid County Jeep. Had an appointment and didn't have to wait. I'll go back for sure.
Excellent customer service - Kristen00
We bought a Dodge Grand Caravan on April 13th. Misa J. Was our salesman and I cannot say enough positive things about our experience with him. He was incredibly professional, and from the moment we entered the dealership we were treated with respect and there was zero pressure. He went above and beyond to make sure that we were happy throughout the entire process. We definitely recommend doing business here! Most pleasant car buying experience of our lives! Even the financial department was pleasant to deal with and we were not pressured into purchasing any additional warranties that we didn't want. Another thing we appreciate about this dealership is that they do not price bait you online...they only list incentives for which everyone qualifies.
POSITIVE EXPERIENCES FOR SEVERAL YEARS - Jeep
We have bought our last several cars from Bounds. Knowing the family gave us confidence we were in good hands. Anytime there seemed to be a glitch, it was quickly tended to and corrected. All seven cars were well priced and we got good trades for our old cars. My husband died and I am about to embark on a new car search. Even though I now live in the Hill Country, I'm probably going back to Bounds. I know I can trust them and they will do me right.
Used Chrysler 300 Purchase - bolyard
Joel went above and beyond to help us buy a 2013 Chrysler 300. We had to fly in and pick it up and it was a couple weeks before we could get there and he had everything ready for us. My son is very happy with his new car and I would highly recommend Martin Chrysler.
2500 purchase - Treeves
Miguel work really hard to get everything done that I asked for, as I’m not very easy to work with when it comes to purchasing a vehicle
Excellent service - Essy,Arambula19
Brently chaves is a awesome salesman! he's very friendly and patient he goes above and beyond for his customers. He worked with me and husband and helped us get into a 2018 dodge journey. If you're looking for great customer service I definitely recommend seeing brently Chaves
New car purchase - Garryhemi
My sales rep did an excellent job for me.Got me the vehicle I wanted with the options I had wanted.Price was better than I had in my head.Thanks to Eugene Owens and also to Garret.
Great experience - Raj7
We have been looking for cars and have been looking at many dealerships. They gave us a great service and got us the best deal we could hope for.
Extremely horrible experience with truck and staff! - Truckgirl
Transmission falls out of gear, falls from 8th to 1st randomly. Engine rattles (bottom end) on cold start. When driving 65mph on windy day the air travels through front windshield which causes a very loud whistling noise. Truck has been in service 3 different times. We contacted Chrysler and have had 2 different case numbers. We haven't even had it for 6 months! Tried trading out of it. But we find out from Hector (salesman) it's $11,000.00 upside down! We were flat out told "next time the Transmission falls out of gear to just blow it up" and we just aren't comfortable with that! We have tried numerous times to speak to management only to be told (Brandy and Robert) that she isn't in. So, we are stuck with a brand new truck which isn't safe to drive!
Great place - Tman
Researched online for a few days and looked at 1 other dealership. These guys had the biggest selection and the cheapest price hands down. John A. Is the man to talk to. No pressure. No gimmicks. Showed us a truck I asked for while getting my other appraised. They were very competitive on trade in value. Was late that night so I had to come back the next day. When I came in John was more then helpful again, even when I thought he was going to get irritated when I asked to see another color I’m the daylight. John did not get irritated. Showed me all the colors. Then we put together the deal. Before fincance I had the pleasure of meeting Scott. He was able to explain asscessories and the EVTS system. Great guy if anyone needs anything even if you already have a truck and need some upgrades. Sam the finance guy was straight forward and quick. Went through everything in detail. Very good guy. All in all I’ve worked with a bunch of dealerships and these guys knocked the experience out of the park.
Worst experience ever - Alorenzo
Purchased new ram 3500 2 days before Harvey hit in August 2017. I brought truck in April 2018 due to it having smoke coming out from under the hood resulting from an issue with the water pump at 30,000 miles. Service advisor Tim was very unhelpful and had not commmunicated any information pertaining to the issue, again I researched the problem that I was having and found that there were issues with water pump on these rams. So I ended up trading my vehicle in for a 2018 1500 and added leather upholstery, bedliner, and fender flares. Two weeks later I am still without my truck after being told that my vehicle would only be in shop for about 5 days being picked up last Wednesday and still a week later I am without a truck and no communication from my sales person Shane nor a friendly follow up call from Sales manager Mr. Moore whom promised me he would reach back out to me after I addressed my concerns and promised me that he would have me in something for the meanwhile if my vehicle was not ready on yesterday. I finally decided to stop by and see what is really going on and speak to another Sales manager after I requested the General Manager’s contact info. I again addressed my issue and for whatever reason they did not hand over the General Manager’s contact information but told me they would relay the message to him. I find it disturbing that autonation allows this type of customer service with so much competition out in the auto industry. Never again will I bring my business nor will I steer anyone to this dealership.
bad service - kennclie
came in at 8:00 am for and oil change. I was told one hour. after 2 hrs. I went to the service writer. she was on her phone texting. I waited for 15 min standing in front of her. after she finished her texting. she just went on with her work. then a personal phone call. I had to interrupt her to ask when my truck would be ready. she said I forgot to put customer waiting it will be going in soon. not and apology or anything. they made me feel like they were the customer. while waiting an extra hour I decided to look at a new truck. the salesman was just as rude. I went to another dealer and bought a new truck from them.
Bait and Switch - MissLed
Called ahead to confirm vehicle availability and internet price, arrived preapproved. Test drove the exact advertised vehicle and tried to purchase for the price agreed to over the phone (and listed on the website). Dealer wanted msrp (which was $8k more), stated they could not meet the advertised price because it was incorrect. This price is still advertised for 4 of their vehicles (same make and model), they're using bait and switch to get people into the dealership.
What was also very odd was that everytime the salesman came back from 'talking with the manager' the price went UP(!?) the first time we thought it was a mistake.
We arrived preapproved, excellent credit and a willingness to purchase on the spot, also this particular car is a new 2018 that has been on the lot for over 181 days, what were they waiting for?
Bad experience - Lashonda
I am so sad and depressed about my experience with this dealership. I am left feeling so played and defeated because I am a women and now the service manager is being so rude. My car ran hot on my on Nov 6 I decided to bring my car to my local Dodge to make sure the repairs would be do properly especially because I have a 5.7L. I soo regret this decision now. Brandi the service advisor keep me up to date with information and I wrote down everything she told me every time she called. First I was told I needed a new radiator which I expected and that was going to cost my about 1200 dollars and I agreed to it. Then the next day she called me and said that coolant was leaking into my 3rd cylinder and it would be 600 dollars to diagnosis because of the labor. I agreed to that as well. Then she called me and said that I need a right and left head gasket, new value covers, and spark plug seals. I wrote all this down.I still have the paper!! She said it would be 2625 dollars. Anyways I reluctantly agreed to the repair because I still have a loan on this car and I would be upside down on a trade in. I should have known something was suspicious when my car was ready the same day after a head gasket repair. I am a nurse by trade so I don't know any thing about cars but when I google a head gasket repair it usually take 3 or more days. But I still picked my car up only to find out that its still broke. The coolant is boiling in the radiator reservoir. I took it right back. They said that it was a thermostat problem and they fixed the thermostat for free. 2 days later the same thing, coolant boiling but now my check engine light is on with code P0303 which is a misfire in cylinder 3. The same cylinder that was leaking coolant into it! So I go back to the dealership and the service manager is saying that not only did they never change my head gaskets they also never said that I had coolant leaking into my 3rd cylinder. I'm no looking over my receipts and I don't know what to make of all this. I had to take out loans to get this repair done and now I don't have money to do anything else. I am a single mother of 3 kids and its the holidays. This just sucks. Don't bring you car here. Don't buy Dodge period.
Worst service I ever experienced - Brad678
When I brought my truck in for the half dozen recalls on it, I asked the service writer Chris to check the service airbag light and the AC blower motor after I installed a factory backup camera. First they didn’t get to the work the day I brought it in for my appointment but... things happen and I let it go. Chris told me they Diagnosed the issue with the service airbag and AC motor. He said it needs a new blower motor and repairs to wires under the fuse box. $881.00 WOW! But I need it fixed so I told him to go for it. Next day Chris said all the recalls where complete and they are finishing wiring repairs and your truck will be ready the next day. At 3:30 the next day I put in a call to Chris and when he called me back he said the found some butt splicing under the dashboard and where going to clean that up so everything looks good. I ask how much that clean up was going to cost me he said another $400 and I told him no thank just do the repairs we discussed. He said ok they are putting it back together. After work I went to pickup my truck but it still wasn’t ready yet. At this point I realize they are giving me the ole runaround and I’m beginning to lose my patience. So the next day I got a call from Chris saying sorry for the miss understanding that they where finishing the recalls up and it should be ready in about one hour. Oh snap! Recalls they were supposed to be finished two days ago! I’m definitely getting the runaround. So Chris calls and I go to pick up my truck. I paid the $900 and they bring my truck around. AC blower still doesn’t work the service airbag light is still on and now my backup camera doesn’t work. xxx! What’s the $900 for? Needless to say I came unwound and made them put my old AC blower motor back on and give me my money back after I used a few Frinch words that I now regret. They are nothing but a bunch of crooks. They were going to charge me $900 for splicing two little wires and a blower motor I didn’t need. Stay as far away from this place as possible.
Southfork Chrysler Dodge Jeep Ram
Gulfgate Dodge Chrysler Jeep Ram