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Spectacular! - Dfoster14
My experience was exceptional. From the initial greeting all the way through. The level of knowledge, customer service and care were top notch. I would suggest to any all and everyone to shop at this dealership. Mr. Tabizy is the guy that I would send anyone to.
Top Reviewed Specialists At This Dealership
Excellent willing to work with, meeting your needs - Erasmo
Demetrius, was an excellent new car sales consultant, he greeted us and asked us what we were shopped for. He took directly to several vehicles that meet our request. We choose the color of vehicle and started working the deal. He worked very hard to meet the price we need to meet and applied all dealer and rebates to work the deal. We received a great price for the F-150 XLT. Last but not least we also received top dollar for our trade.
It was a pleasure working with
Erasmo & Sandra Mendiola
Purchased a new vehicle - tfousse
We purchased a new Ford Edge Sport from Cecil Atkission Ford. Becky, our sales consultant, was awesome (as always)! We are always made to feel like we are family members when we are in to shop for a new vehicle or when we are getting one of our Fords serviced. Cecil Atkission Ford has been our exclusive Ford dealer for the past 15 years and we would not consider purchasing at another store. If you want a great purchasing experience, without the pressure tactics or hassle, Cecil Ford should be your Ford store!
Well done, Becky, Scott and the Cecil Ford Team!!!!
Second-to-None Buying Experience! - rleeharris
TREMENDOUS!!! I have purchased 20+ new cars over my years, and I have never had an experience like I did when I recently purchased my 2019 Ford F150 from Ford of Boerne. I would like to mention three employees, specifically: Sonny Tydlacka, David Cruze, and Jim Dames. From the moment I arrived at the dealership, I felt like family. The BEST salesman I have ever worked with came in the person of Sonny Tydlacka. I immediately felt like I had known Sonny for years, and the care he took to find me the right truck was above-and-beyond. Sonny wasn't just interested in getting me into any new truck, he was interested in finding me the exact truck that fit my desires. He was able to find a brand new arrival as if I had custom ordered it. He and David Cruze spent a great deal of time with me and my wife... way more than I had previously been accustomed during other new car purchases (many different brands over the years). They both were eager to ensure we knew of every feature and benefit of our new truck. It was clear they both were proud of their brand and the quality of their product! Enter Jim Dames. As the sales manager, Jim personally involved himself in our purchase and made us feel so welcome and appreciated. At no time did I feel we were being offered empty platitudes or being patronized. Their genuine care, attention, and sincerity were monumentally evident. As a team in new car sales, these gentlemen cannot be beat, and we truly felt like family... and still do a month after purchase. I would happily buy another vehicle from Ford of Boerne and recommend them highly! If you visit Ford of Boerne, ask for Sonny, Dave, or Jim and I can assure you that you will be treated as good as any customer can possibly be!
A totally Honest and Transparent Dealer!! - RODGER
I made the decision to buy a new Truck. I got a quick response from Wally Hannum in sales at Jordan Ford , who set an appointment to come visit with him. Met him in person and things just clicked from there on. He gave us the bottom line up front price, and was totally transparent. Thanks Wally Hannum for a great experience and for being an honest Salesman. The industry needs more people just like you.
Best car buying experience I’ve ever had - Dr. Ponse
Kalahant was fast, efficient and friendly! Made an inquiry online,he reached out to me in minutes! Wish there were more computers for check out.
Great experience - m-gon376
Very polite and knowledgeable employees vehicle got in and out quickly and no hassle.isaac made pricess very easy and director was super friendly as well.
Service Department - Country Lady
My first visit to this dealership. I needed service for the Ford airbag recall on my 2010 Ranger. I spoke with Bill Cass who ordered the correct part for my truck; and called the next day to set my appointment. He did explain it could take up to 2 hours so I could make plans.
I met with Luis in the service department. Luis asked if they could take me somewhere for the duration which I appreciated. I spent time there looking at the new vehicles and chatting with other personnel. Everyone was very friendly.
I wasn't there to buy anything and still was treated as a valued customer.
Highly Disappointed Customer - MH
Not Pleased with this dealership... I purchased a CPO vehicle from them with what I thought was FORD backed extended service plan. Come to find out its a 3rd party protection plan that will not cover the defect that is wrong with my truck. I have been calling and leaving messages all week now for someone to call me back but have yet to receive a response. This is shaping up to be a poor experience and afraid they are what I wanted to avoid typical "USED CAR SALESMEN". I simply want them to make this right and provide the Premium Care FORD extended service plan I thought I was purchasing with a CPO truck. BUYER BEWARE....STAY AWAY Highly disappointed!!!
Excellent customer service - Utopia
I purchased a new F250 from Grande Ford on 12/9/16 and the salesman I was dealing with ((Rocky) was not going to be there the day my truck came in so he set everything up with Brian, When I got there everything went just right. They had the truck detailed and I was in and out of the dealer
with in 45 minutes. I think the guys name was Alex I asked him if he could sync my phone into my new truck and he not only did that but he went over all the different things in the truck. Everyone at the dealership was very professional and I will be buying the truck from Grande from now on.
McCombs Ford West
Fixed Operations Director