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Purchased new truck 2018 - Jesus1975
I’m a returning customer because Laurie Mata can definitely give you great customer service. She is very considerate in your needs, payments, and supportive. We have highly recommended Sames and Laurie to our friends and family ??
Awesome service - CYNTHIAOBREGON
I didn’t have to wait long to make an appt .
And very nice and helpful customer service . Reasonable price
Very happy that a shuttle was offered , that was very convenient for my busy schedule .
Unhappy - thompourner
While on test drive I told sales prtson the car was almost on empty, I was told they would ensure at leadt 5 gallons would be pit in the tank. Isales person was with another customer before finishing up with me. The car ran out of gas onmy way home. I was told an oul change ind inspection of the car came with the auto buttler service, it does not. Now I’m being told the can only perform this service during normal working hours, so now I have to take time off from work to get this service done. I guess you guys will tell a customer anything to make a sale
Never buy a New car from Sames Ford Kingsville!!! - Unhappy camper
Never buy a Rogue SV and add Leather seats at Sames Ford Kingsville. Afternoon 7 months it starts break down. The car bumps keeps bopping out and car doors don’t open. The control panel turns black and don’t work. So I took it in for service and it took them 2 1/2 weeks to fix it and they also scratch my bumper. I’m not happy. After all this I don’t think I was asking for the world so I asked to get another car same make and model and same price and monthly. Well Marco said they could do that. I don’t think it’s was my fault that the car I got was a lemon , I guess Sames Ford in Kingsvillle are now selling lemons.
Awesome - Toyota 2014
A.j was very friendly and helpful with all of our questions. Josh knew we had come from far away to be there so he made sure we dident wait longer than we had to.
I had to take my car back to the body shop five times... - mateo
I had to take my car back to the body shop five times before I finally decided to take my car to another body shop outside of Kingsville to get it fixed right. I will never trust Neesen Chevrolet's Body Shop with any of my vehicles or any of my family's vehicles again. I am a very, very dissatisfied customer! Thank you.
Another Laredo disappointment. A simple oil change took... - mgreen767
Another Laredo disappointment. A simple oil change took the whole day. You can stand there for hours and nobody will ask if you have been helped. They damage my vehicle and I am still waiting for the damage to get repaired.