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In and Out - Irene T.
I had did my research online and had good reviews from other Kia owners. Scheduled an appointment with Heather first thing in the morning when they opened and drove away with my new Forte before lunch.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales / Special Finance Manager
New and Pre-Owned Sales
Worst Car Dealer I have ever dealt with. - Pissedoffcustomer
I was in the market to buy a Hybrid car/suv. I saw an ad on a 2017 Ford C Max Hybrid that World Car South had. I contacted them & made an appointment to look at. The salesman was helpful until the sale was completed. There were a couple of things that were to be taken care of by the dealer. The finance Dept were fantastic to deal with. After the sale, our salesman acted like he could care less. My problems began when I tried to get the items the dealer agreed to taken care of. I left numerous phone messages to the salesman with no response. Next I called the sales manager & finally had an appointment to have things taken care of. 1. License plate bracket. 2. Second programmed key. 3. Under dash cover. 4. Fuse box cover. I took the car in to the dealer. After waiting for a couple of hours, they said they had to take the car next door to the Ford dealer as they (World car) could not program the key. They were going to do this immediately when I got there. They didn’t want to pay the Ford dealer if they could do it themself. I spent hours waiting for this to get done. I spoke with the (non) service Mgr. What a worthless xxx. He ended up telling me to get out of the dealership. I told him to go to xxxx. I then contacted the GM (Hilton). I told him of the problems I had with the salesman, sales manager & service mgr. I told him with having problems with these different people, the problem lies with management. He said he would get me taken care of. He has failed three times call me when he said he would. He is great at apologizing. Just not great at taking care of a customer. The so called service manager should be fired & never work in anything service oriented. I am 68 years old & have purchased more cars than I can remember. This is the worst experience dealing with a car dealer I have ever had. I will not ever deal with anything to do with World Car. I even put a call in to the owner. Guess what? He never called me back. Do yourself a favor, deal with anyone else but World Car. Oh by the way, lifetime warranty. My car was a 2017 with less than 12,000 mi. No warranty. What a joke.
First time purchase. - Mr. Escamilla
Was nervous at first since it was my first purchase, but Manny definitely built my confidence and was patient with me and extremely helpful during the whole process.
Worst customer service ever! - LauraP81
Worst customer service! If I didn't love the car I purchased I would have walked away. The employees were cocky and not helpful. They were supposed to clean my car all they did was vacuum and wash cup holders were dirty seats had stains on it i for sure thought they would have cleaned it. I've called several times for copies of our paperwork and never received it they wouldn't give us copies they day of. They took forevever for everything to be done it should never take 5 hours to buy a car. I wouldn't shop here again.
What a joke! - Worldcarsux
I get a 9am appt, for a mazda recall that should take less than 10 minutes. They say its going to be 2 hrs- i say fine, ill go run an errand and be back. They quickly take the car back like they’re going to work on it but here i sit, for hours... no errand. The service manger is a xxxxx when i approached him about it. Service writers are liars. I’ll never be back, xxxx sure wont buy a car here. They don’t know how to treat customers. They’re “comfy lounge” is some crappy tables and chairs. Find somewhere else to do car business, this place sux.