Service appointment - MAMMASWANN
Couldn’t find tire problem because it was raining it still makes noise raining or not. So work not done charged almost $30 to patch a tire
Top Reviewed Service Specialists At This Dealership
Finally Good! - kimlovesnemo
This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just purchased a 2018 Impala, on a dealer trade. The vehicle had some issues... My service adviser Ashley was great... The service manager was great as well. They took care of my new car in a very timely manner.
Awesome - SUZZIROSENBAUM
Great service, fast turn around, and convenient location, couldn’t have had a better experience. They were very helpful and I love taking my vehicles there.
Great experience the staff was very friendly great service - OMAR.VELASQUEZ
My battery in my truck was dead and the service department was able to take me without an appointment. The service was prompt, and Joe Bueno was very friendly.
Oil Change - Tahoe
We have 2 Chevy dealers in Corpus AutoNation South, and North. I have always done my dealing with Allen Samuels Chevy for service on my two vehicles. Chuck has been my service writer for as long as I have done business with them. Chuck is an awesome service writer. He is a pro at answering my questions, and concerns. I would give him 100 stars if the review would let me. I have never had any issues with AutoNation South, I have had numerous problems with their body shop, and the service dept. . The service writers, and managers needs to work on their customer service skills. The person that answered the phone was completely rude with me, I called back, asking for a manger to call me, I never heard back from them. That's pretty sad when You Leave a message, and never receive a call back from AutoNation South. That tells me that you do not care about your customers. Needless to say I will be staying with AutoNation North.
Worse service experience ever - Chemphill
Bought new 2018 Traverse. Took into dealer for routine oil change, shift problem with trans, and wind noise on door. Service had the vehicle for four days. Changed engine oil and flushed transmission. Told me I would need to make appointment with body shop to address wind noise. During the time in service, no one could give me status on the vehicle. When I got home with the vehicle, I discovered grime smear on the headliner. I wrote this up in the customer satisfaction survey and the mgr reached out. Had several conversations with mgr over 2 week be period and was prepared to give them a second chance when he called me one last time to go over the issues, suggesting that he needed to personally verify my issues before I could bring the vehicle in for service. I have bought 15 new Chevy's and several used models during my adult life. Three were bought from this dealership over the past six years. In my opinion, the service department is under staffed and lacks qualified personal. Even the cashier gave me attitude when I questioned the sheets she said I needed to sign to release my vehicle.
Body Shop - unhappy customer
Avoid this place at all cost!!! Unprofessional and VERY unreliable. If you have to have your Cadillac repaired, you would get it back faster by taking it to Houston.