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Amazing Experience - msilva4f2
Bernardo and Alejandro were very helpful and patient. We had a great experience and they made us feel very comfortable. Will definitely recommend them to friends and family.
Crooked Dealership not transparency and honest. - Joe
Went to this dealership today 1/7/19, my last time was a year and half ago, receive a negetative experience in the sales department and went to buy elsewhere. Came back again today thinking that maybe things have change but I was mistaken. Went in because of an advertisement on their internet page of a truck with an amount of discount. They didn’t want to honor the discount and if they did I would have to buy an add on, extra cost that wasn’t necessary for me. Bert Odgen dealerships are not honest, transparency and sincere. They will screw you if you let them, Buy elsewhere where you feel that they are honest.
I was told that I was approved by the sales rep. - ILM1976
I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.
Came in due to excessive smoke from the car. Later... - angelamp
Came in due to excessive smoke from the car. Later learned from a friend that there was a recall. I never got the notice. Was not able to get the car back until the next day. It's running well now.
Ray was very courteous and helpful. Kept me informed of my repair progress
and the problems with my car.