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Great experience - Ymontoya13
Great customer service, it was straight to the point. The process was fast and easy. From choosing a car to the finance process. Sales man took his time to explain the vaule of the different vechicle and guide me to what is the best choicd.
Great experience - Priscilla
I had Bruno Gama as our sales man. We walked in to look at some trucks and next thing I know it I was signing the papers to my new truck. Finance was quick and I have never to to a dealership and get approval that quick. I would go back to another truck. I would recommend this place to everyone and anyone who is looking for a new or used vehicle.
WARNING DO NOT TRADE IN YOUR VEHICLE!!! - Upset customer 123
Traded in my leased vehicle July 21st, didn't get a check for the pay off SENT OUT til 8/30!!!! (The car i no longer drive STILL isn't paid off and its now 9/10).How was I notified??? By my previous financial bank, threatening to report me to the credit bureau. When I followed up on the pay off, I was told it was taken care of. Following week I'm called again for a payment, was then told Toyota had just called for a pay off the day I called to follow up on it! Went in in person, was promised to get some sort of paper work showing proof my old vehicle was paid off and didn't receive anything until the end of the week once I spoke to the general sales manager. What I don't understand is, if my payment was 30 days late, why didn't they over night the check they issued AUGUST 30TH?? Now I pray it DOESN'T affect my credit score cause I'm now 2 payments late. Thanks Bert Ogden Toyota.
Frank is Cardenas Service! - isaiahsup
I would like to say, on the behalf of my wife and I, that it has been an extreme pleasure to work with Frank in car service. His exemplary courtesy and professionalism made our experience with Cardenas Mazda both relieving and enjoyable. Most consumers dread the necessity of car service, especially at car dealerships for fear of getting swindled, us included. Frank has changed our perception. He is an extraordinary asset to Cardenas Mazda. You are both lucky and blessed to have him as we are to have met him. We hope we're half as lucky in Miami to enjoy a similar experience. Thank you.