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I have always had a very good experience with this... - Jeromebrookssr
I have always had a very good experience with this dealership. Today I purchased my second Toyota Tundra. This time it was a 1794. Excellent price and excellent service by Daniel Ta. Will be coming back again!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Thank you Elder Mitsubishi!Today I received Amazing... - Rose
Thank you Elder Mitsubishi!
Today I received Amazing customer service from Austin my sales representative all the way to Marley the finance manager. I highly recommend Elder Mitsubishi
Wills was awesome! Made the process super easy and... - James Williams
Wills was awesome! Made the process super easy and efficient. We got a great car at a great price. Would definitely work with him again!
My son bought his first car here. Everyone worked with us... - Y.R
My son bought his first car here. Everyone worked with us to make the deal. Mr. Nelson Mora, sales associate, was great. Worked hard to get us the deal and details we wanted. Highly recommended!!!!
Internet Sales Manager
Great dealership to buy a new Honda! - Debbie
I already know that Honda is a great product and was interested in a new CRV. I chose Gunn Honda because I had bought a Honda Civic there about 20 years ago. It was a great experience both then and now. The overall friendliness of the staff was amazing. My salesman, Cam Galasso, truly seemed to understand my preferences. He helped my choose the perfect vehicle to meet my needs. I appreciate that he took the time to effectively answer all of my questions and explain all of the operating details on the car. I love my new Honda CRV EX!!!
Senior Sales Consultant-USN Retired-210-771-6924
Easy and Efficient Sale of my Truck - c_alelyunas
Chris Tropiano did a great job when I needed to sell my father in law's truck. Matched price with the other dealer and expedited the paperwork to make it easy and painless. Thanks!
Everyone we had contact with was very helpful and... - Jim
Everyone we had contact with was very helpful and courteous. The promised service time was on target. My wife and I actually enjoyed our dealing with Gunn Acura. Thanks
Internet Sales Consultant
Good Experience - bpatt
I like the personal and professional care of the service employees. Also I like the fact that they explain things o me, Angel Rodriguez. has been very good in helping me.
New Car Sales
THE best car-buying experience we have ever experienced.... - ilvcobi
THE best car-buying experience we have ever experienced. The team (and Adam Q) left a lasting impression on my family. We’ll be back
Internet Sales Representative
Thank you, Ricky! - zwright86
We came in for a used car, and found two new ones. From start to finish Ricky (Enrique) was extremely flexible, accommodating and responsive. Even when we would run into obstacles such as delays in delivery, he was there to update and let us know what was going on. He worked extremely hard to get to where we asked to in terms of price and it led us to leave with two cars, instead of one. Ricky is someone I would 10/10 send my friends to and visit again for future car needs.
Ken was great to talk finance with. He got us in and out fast and never pressured us to spend more on anything we did not feel relevant.
The dealership was extremely safe during the pandemic. Everyone was wearing masks and there was hand sanitizer everywhere and they took every precaution.
Excellent service and personnel. Thanks Albert Cantu.... - dcgutierrezjr
Excellent service and personnel. Thanks Albert Cantu. You’ll replaced my radiator and you’ll did good. Great work. Thanks. Thanks Thanks Thanks great work
Assistant Sales Manager
Couldn't have been better - jsgaltx
This dealership is the epitome of a great experience and the salespeople we worked with were outstanding. They went above and beyond and made our buying experience enjoyable and stress free.
Internet Sales Director
It was quick and easy. A pretty good waiting room too. I... - jaytakle
It was quick and easy. A pretty good waiting room too. I have been here multiple times but doesn’t seem like they overcharge for stuff.
Senior Sales Professional
Service was excellent n prices reasonable. Service... - leoahern
Service was excellent n prices reasonable. Service Manager David made my wait time seem short. With the exception of only water available n tv tuned to dry channel made the wait time seem longer then it was.
Super easy sales cycle. We stoped in and picked out a car... - Ianochs
Super easy sales cycle. We stoped in and picked out a car we saw online. We gave Tevin our info and came back later and signed the contract. We had been looking for months and finally found the car and sales person we liked.
Senior Client Advisor
This was my first time buying a new car, let alone... - Lucy
This was my first time buying a new car, let alone walking into a dealership. My experience was so smooth from beginning to end and I can’t thank Saechelle enough for all of her hard work and patience!!
Sales and Leasing Specialist
Excellent help in sales and finance - Ron Trayler
Buying experience in all areas of locating the exact car we wanted was excellent. Help thru finance was from a truly knowledgeable and professional representative
Every time I have taken my car there I have received... - Rssnead21
Every time I have taken my car there I have received excellent service at a fair price. The communications with the service department has been outstanding.
awesome - AZEPEDA
I always take my car in to Bianca. She's always accommodating as much as she can be, informative and funny. I've never had my car there for longer than a day even with several service items. Shes truly awesome!
New and Pre Owned Sales
New and Pre-Owned Sales
Great service department! Mike and the entire team are... - Roux
Great service department! Mike and the entire team are professional, knowledgeable, and friendly. They accommodated my schedule and sent frequent updates. They also hand washed my car.
Mojda is a very special person she is always attentive... - Carlos
Mojda is a very special person she is always attentive and she goes the extra mile to make sure everything is always good, she is an asset to the company
Audi Brand Specialist
Digital Marketing Director
we bought a certified pre-owned 2020 Toyota RAV4 XLE AWD - texasjr
We went to the dealership slightly afterhours on a Saturday night to look at this vehicle I saw online. Mr. Vicente Valadez (a new sales representative) approached us and briefly attended to our needs answering some questions before providing us with the necessary information to schedule a test drive the following Monday when the dealership was again open. He was professional in every aspect and made the purchase process as seamless as possible. We are very happy with our certified pre-owned 2020 Toyota RAV4 XLE AWD.
Used Car Sales Manager
Professional and courteous service from Tony Yeo - pj.hanson
Tony answered all our questions and helped us decide on the pre-owned RDX we purchased. The dealership worked with us and made a deal we are very happy with. Great place to do business!
New Acura Sales
Amazing customer service - satxcarbuyer
Entire staff at Austin eAutos was SO helpful, and helped me get into my dream car. I spent a lot of time researching online and narrowed it down to 2-3 vehicles I was interested in. The staff, in particular Gary and Brian, listened to my needs and took the time to help me find the car I was looking for, and went the extra mile to help me secure financing at the best rate possible. These guys know that what they are doing, and I highly recommend to everybody!
Great Dealership! - jtb2848
The staff was very courteous and friendly. Ivan really explained everything to me in detail and went above and beyond to deliver great service. Overall it was a very pleasant experience
Great experience buying a car from David Hassenmiller... - Donna
Great experience buying a car from David Hassenmiller today. No going to the dealer or the DMV. He made it happen remotely and safely during the pandemic and we appreciate his guidance through the process.
Worst Service Center - Amanda
I have been a part of the Mercedes family since 2013 and moved to Austin in May of 2019. I will never drive a Mercedes again after the experience at the Mercedes Benz of Austin I am detailing below.
On or about July 23, 2019, I went to the Mercedes Benz of Austin facility for an alignment repair. After two days, I returned to pick up the Vehicle and subsequently noticed that the alignment of the Vehicle was off.
Over the course of four months, I continued to experience problems with the alignment, having submitted my vehicle to the service center on eight (8) separate occasions. MBA purportedly made repairs to the steering column, the front axle, brake pads, and disc pads. Yet, the alignment issues persisted.
At this point, MBA gave up repairing the leased Vehicle and attempted to ensure me that nothing was wrong with the Vehicle. For instance, on or about October 7, 2019, James Tillman, MBA’s service manager, was supposed to inspect the Vehicle’s alignment and inspect the Vehicle so that a state inspection sticker could issue. Instead of taking my concerns about the alignment seriously, he condescendingly berated me and caused me to cry. My service manager Brandon Taylor apologized on his behalf stating that is just how he is. Ultimately, the inspection could not be completed because MBA did not have the specific equipment set up for her vehicle to complete the inspection.
On or about November 26, 2019, after I persistently requested the completion of my Vehicle’s inspection, MBA finally agreed to complete the inspection. In conformance with its previous behavior, MBA persisted that there were no issues with the Vehicle, allowing the inspection sticker to issue. The alignment issue remained.
Approximately one month later, while driving the Vehicle, I experienced a tire blow out, almost causing an accident. Due to the alignment issue, my front passenger-side tire wore out and lost all integrity, causing it to explode and almost causing an accident. The alignment issue led to extreme wear to one side of the tires. Eventually, this led to the blowout of my tire. To date, within less than one (1) year, six (6) tires have been replaced and are wearing at a 10X faster rate based on the analysis from Discount Tire. To date my car was in their shop for approximately 41 days within a 4 month period and was never corrected.
The dealership, although contacted by my attorney, is failing and refusing to deal with this matter, continuing to put my life and other people's life on the roadway at risk. I would never trust this service department to work on a vehicle. I hope Mercedes Benz Corporate will take this matter seriously, unlike the owner of Mercedes Benz of Austin, Bryan Hardeman.
Great service - Rwricks
This was my first visit as I am new to Austin. Bobby Davis did an excellent job. All was handled professionally and on time. They have another customer. I will return.
Best Car buying experience ever! - ell5y
My recent car buying experience at Austin Subaru was first rate. They do an amazing job in offering fantastic customer service, no nonsense sales, and a thoughtful personal experience.
TEAM SALES MANAGER
Toyota of Cedar Park
Southwest Kia Austin
Audi Service Advisor