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Great!! See myself becoming a regular customer - STEPHANIE.ROMERO3424
Sales rep was very patient, not pushy. Very knowledgeable on the vehicles. Explained differences in levels with confidence. Was able to give the pros and cons depending the need for the vehicle. Communicated very well.
Top Reviewed Specialists At This Dealership
G'anna King provides great customer service - Shanna Menzies
Our sales person G'Anna King was outstanding!!! First she listened to what we wanted and then kept in touch weekly until she had just the right vehicle for us. We drove 4 hrs, one way, to get our truck. It was worth every mile. G'Anna was friendly, informative, honest and most of cared about getting us into the vehicle that was right for our family that we could afford. Be sure and ask for G'anna King when you go in because we are very happy and will buy our next vehicle at WestStar!!!
WORSE DEALERSHIP IVE EVER DEALT WITH - Sylviag
Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUNETTA is the service manage. The most unprofessional person I have ever met very rude & a liar. After car had been there a month finally get the call that the car was ready after numerous calls pressuring them that I needed the car back. An hour after driving the car the car is doing the same thing that it was doing when we put it in the shop. Lunetta try to rip me off and also called me a liar I had to call her boss let him know the situation and got the car back in the shop.He knew she did wrong because they offered me my money back. I asked that I did not talk to Loretta anymore so I dealt with somebody else he apologized for Loretta behavior and for calling me a liar.The only liar in this situation was Loretta and I don't know how she's the service manager.😠😵😳SO NO NEVER AGAIN
Above and Beyond! - NancyYve
Randy Castaneda was my sales person and let me tell you, he went above and beyond to make sure I got exactly what I wanted.
I was pretty specific on the car I wanted as well as what features I wanted it to have. I know a sales person's nightmare, right? (JK) However, Randy treated me with respect and he was extremely patient with me. He kept in contact with me frequently and listened to understand what I was looking for and gave me a great selection of options to look at without overwhelming me. He promised that he would do everything he could to find exactly what I was looking for and he did just that! I am a proud owner of a 2019 Dodge Challenger, Pitch Black, with 20" granite rims, leather seats, sunroof, 8.4" display screen, and 6 Alpine speakers.
His level of expertise and genuine care for his customers can not be measured.
I highly recommend any one who may be in the market for a new vehicle to contact Randy Castaneda at All American Chrysler Dodge Jeep Ram of Midland.
DON'T WASTE YOUR TIME WITH BENNY BOYD ANDREWS!!! - Metro
The salesman Aaron contacted us quickly by phone and was very professional. We made them an offer on a vehicle with shipping to Las Vegas, NV included and they accepted. We asked for a purchase order with what was agreed upon and then we'd wire transfer them the money.
We waited and never saw a purchase order. We called them multiple times in an attempt to GIVE THEM MONEY! After SIX CONSECUTIVE DAYS of calling, texting, and emailing them, the sales manager Jared kept stringing us along saying he was going to send us a purchase order. We never saw one. On the sixth day, we finally got a hold of the General sales manager Matt and he informed us that it's their policy not to ship vehicles and they were backing out of the deal. After wasting a week of our time they all of a sudden don't ship vehicles. We even went through the process of finalizing an auto loan w/ SunTrust because of the deal we made. Soooo frustrating!!!
Stress-free, Simple, and Fast! - imkopaka
I recently found myself in need of a new car with very specific requirements and a very specific budget. The staff at Truck Town Dodge were so helpful throughout the whole process, offering advice and working with me to get a car that suited my needs. Trey was very informative and positive while he showed me different cars on the lot and explained the features to me. Jared worked with me for hours, going above and beyond to find a car that was right for me. He found a perfect fit on another lot, but despite the distance, I drove it home the very next day! Toby, the general manager was very supportive of my situation and walked me through anything I didn’t understand. The finance manager, Chad, helped me get a great interest rate and walked me through all the paperwork I needed to complete. The whole experience was amazing – I trust this team to get me exactly what I need without all the sleazy underhanded techniques you see at other dealerships. This was so much less stressful than my last car-buying experience, and I dare say it was even pleasant! Thanks Truck Town staff; I would highly recommend this place to anyone!