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They did everything and more - Abraham Acosta
We had an appointment for pickup and delivery for our Continental, my wife wouldn't answer the calls so they reached out to me they ask for for permission to text and I said " go right ahead".... My wife was working and she could not answer calls but they never gave up....
They finally contacted my wife delivered a loaner and pick up her car, the car was serviced, washed and delivered our vehicle in a timely manner.
This team always goes the extra mile.
Top Reviewed Specialists At This Dealership
Truck Sales Manager
New Sales Consultant
Professional Sales Consultant
New truck purchase - Kenny.123
I was ready to try a new ford,veronica has always helped me and this a big part of why I shop at Permian Ford would also like to thank Roger and Derek Gray for the personal treatment I receive from them weather in the dealership or in public thanks kenny
Sales Manager - That Janie Girl
Brian Swiniarski is amazing, goes out of his way to help me, and made this purchase super easy. We will be back (tho 2 vehicles in 2 months is great customer loyalty already!).
Great service - leland0
Great service at reasonable price. Great dealership to work with. Bought 6 or 7 vehicles from them since they opened in Lamesa. Purchased 4 or 5 more for the company I was CFO for.
Sales and price was great, Service awful - RLG
I purchased new 2018 F150 Powerstroke pickup from them, great selection/price, Rick M. salesman and all the sales/finance crew I dealt with were awesome. HOWEVER, truck had 3 recalls and could not be sold until recalls performed. Service Department mechanic took my brand-new complete truck and returned it to me disassembled and unsafe. All the wiring harnesses were left loose rubbing on steering shaft/engine, clips to hold the wires were all broken, 4 bolts holding the coolant pipes to brackets were missing, 2 metal engine fuel line brackets were missing (thrown away apparently). While they offered to repair it again, I respectfully declined. Their Parts Department (awesome too) was able to get me new fuel line brackets and I purchased new bolts/nuts/zip-ties from Tractor Supply. This is not all they left unfinished, but to keep it short you get my point. Doing the repairs myself (to their repairs) has taken me a month to finish the job right, waiting on parts etc... All of this is documented in correspondence as well as pictures. Great Sales Department staff, best ever, but beyond bad Service Department. Mechanic can take credit for this review, all on him. If you buy from them, make sure there are no repairs needed before purchasing, if there are, walk away.
Don’t buy there - Auba
You work in odessa live in Seminole so you you shop around right well that’s what I did and always do so brownfeild was the best deal again my family’s bought there before three new trucks! So anyway to the point dealing over the phone with a sales rep shows picture of the truck like the truck like the price get approved show up to finalize the deal only to find out the sales rep isn’t there deal with another rep show them pics and price , manger comes in and says sir we cannot honor what we have sent pics and price and the biggest bull crap about is the manger won’t answer the phone or call back ! Need less to say never going there again!!!
Save yourself the drama - Unhappyshopper
This dealership overall is terrible experience but the service dept is even worse. They are so busy yet won’t expand. Lies from employees will leave you spinning your wheels that are literally in their service shop for weeks to months at a time. They beg you to leave reviews once you purchase from them which is fine until the deal is closed and you realize just how bad it’s all been.
Sewell Ford Lincoln
Preowned Sales Manager
New Sales Manager
PreOwned Sales Consultant