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Oil Change for Fiat 124 Spider - Tom123
We had our oil changed with this group. They were prompt, curtious, and professional. This was unlike another dealership on Telshor which never seemed to be able to service our vehicle, and were quite unkind to us. Thanks, Jack Key people.
Altima - agmjr8
Enrique Lopez was very helpful but not pushy! Working with him and Jimmy Johnson in Finance was a pleasure! Thank you DICK POE for your help with my purchase!
An excellent job - Jesus12536
God job happy with service . I will come again. Attentive to my car needs. Glad to be educated about the car. I will apply what i learned
Worst Dodge Dealership El Paso, Tx - Hellcat
I requested information on a vehicle they have for sale an a trade-in I have. Recieved a call from a sales man, we agreed on meeting at 7PM. I got there a little earlier 630ish and the sales man was busy. He excused himself from the customers he was helping for about 5m took me to see the car and asked me for my trade-in keys so they could value it. He then asked me to wait in the lobby till he finished with the customers he was with. Long story short I was there for over an 1hr till I decided it was enough since salesman nevert came back or anyone. I went to look for the salesman which found chit chatting with other sales personnel. I asked him what had happened with the trade and the seeking car. He replied by saying he was sorry that they were missing a " team" and they hadn't gotten to any numbers. I told him ok, thankyou I've been here for an hour please call me instead when you have the numbers. All in all they never did anything but waist 1hr and 30m of my time. Apparently they must not want to sell vehicles. I've bought many autos and never have I experienced that type of service. If a salesman is busy he directs you to someone else to help you while he is done. Just plain worst service ever coming from the largest Dodge dealership in El Paso! I will never go back...