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Easy, quick, and happy - Icepick0100
Jeff was a lot of help, and made the process easy and simple. Helped work with the budget and mileage that I was looking for.
Top Reviewed Specialists At This Dealership
Professional Sales Associate
Professional Sales Consultant
Buying our Acura MDX - Snic1011
Buying a. car at Arrowhead Automotive was a very nice experience. We found a car that we wanted to look at, but couldn't get there before closing time. so Tim said he would leave the car out in front where we could see it easier. When we got there Tim was still there waiting for us. We where able to check the car out and put down a deposit to hold it. Got it the next day! Tim was great to work with. The best part was they made my wife happy!
So grateful - AshleyHignight
I cannot even begin to say enough incredible things about my experience at Rausch Motors. We were greeted by Chuck and got right to it. He has a such a calm and fun demeanor and I love the no-nonsense mentality he has. He is full of integrity and genuine care for you as a person- so much more so than making a sale.
We narrowed our search to 2 cars- bit of a difference in price as far as monthly payments and he helped sort us through questions/comparisons and was completely objective. Once we chose the vehicle we loved, Chuck (my new bud, little does he know lol) handed me over to Jeremy- the finance guy and talk about a smoooooooth process. NEVER has buying a car been so painless and exciting. I felt not only safe but truly cared for. From the great car selection to incredible customer service, I can’t imagine a better experience!!!
Great Experience!! - vmakshanoff
I was referred to Dan by a friend of a friend. I didn't really even know who I was calling until I heard the last name - Berkenkotter. He was very kind and friendly and told me that he or his staff could bring my 2010 Heartland North Trail Travel Trailer in from the storage lot about 15 miles away and then they would make me an offer or they could put it on consignment for me. I took the offer, because I'd done my research and knew it was a reasonable offer. Very nice staff, it's got the feel of an old time family business where deals are made with handshakes. Very happy!
Taking care of the customer - Jdyme-SER
This CarMax in particular happened to give me world class customer service. So I ended up buying a car back in November 2017 with 5,000 miles on it. A year later the engine blew up. the particular car I'm driving is a performance model however it does have a known issue for the oil pump seizing. So I took it to the manufacture dealer and everything was going smoothly under warranty. Then I get a phone call the day before I'm supposed to get my car back and I'm told that the manufacturer has put a warranty block on my vehicle because my computer was not OEM. At that time I fought with both the dealer and the manufacturer. Unfortunately I ran into multiple brick walls with trying to filter this issue and not come out of pocket 10 grand for a new engine. At that time I decided thought it was going to be such a burden and I was desperate and no one just has $10,000 to come out of pocket for a car they bought a year ago that only had five thousand miles on it so I went ahead and called CarMax and spoke to a service advisor named Alex. He took the time to hear me out and let me explain my situation. About a week into multiple phone calls going back and forth and sorting out information he tells me that they're paying for my car to get fixed at the dealer that my car is at.
What Alex did at the Parker CarMax speaks volumes on CarMax's philosophy on how they treat customers. I bought my car over a year ago and put close to 40,000 miles on the engine without getting a CarMax warranty and given the situation CarMax bit the bullet and took care of the customer. I bought my last three cars from CarMax over the past 10 years and I will not be buying my next car anywhere else but CarMax unless it's a brand new one off the showroom floor which they only sell used LOL.
Great dealership. - Kabow25
Great group of guys all of them were very patient and friendly. Helped to get everything done with the bank and stayed late for me to drive down 2 hours to get the truck. They also have a great selection of vehicles all at good prices.
The guys were great to work with! - DB
Came in on a Saturday and they made time to work with me. They have a convenient location and a large selection. Will definitely do business again!
Great - Cadillac Escalade 08
Me and my parents came in Berkenkotter Motors Parker looking for and SUV with the help of Michael and Shawn and the rest of the staff we found an beautiful 2008 Escalade. They made the deal happen even though we ran into a few snags. All of the awesome staff came together and everything worked out. Thank You Guys! You guys are Awesome!!!