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Interacted with Tomas and his manager Nick at Westminster... - summitcoshopper
Interacted with Tomas and his manager Nick at Westminster while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what I wanted wasn't in stock. I had to literally say "So you're unable to order or look further than you immediate inventory?" – this was pretty dead in the water.
Received an email from Tomas with the wrong color and some other specs incorrect (I listed 3-5 must have specs/color on phone multiple times) and then complained about the experience.
Nick chimed in, offered a discount over any other dealer. It is like pulling teeth to interact with their sales team and they seem to disregard what you say. After test driving and having a good experience at another dealership, I sent the specs I received a quote for and asked if they can beat it better than their discount as I was not comfortable with their communication or quality at MB Westminster; when Nick gave me the ultimatum of a deposit same-day, I told him add another $500 and I'll do it, explained my apprehension with the dealership and welcomed to schedule a phone call same-day.
He then pulled his offers back to the original discount and basically told me to buzz off if I don't like it.
Purchased a vehicle from out of state (Georgia) which I... - jason.harding
Purchased a vehicle from out of state (Georgia) which I dreaded due to all of the likely hassle that would come along with it. I have to say that the buying experience with this dealership (Bill Shafi and Greg Romano) was absolutely first class all the way. It was easier and more professional than any other time I've leased/purchased a vehicle (this is my 7 vehicle). I really can't say enough about how well I was treated and how fair/reasonable they were with their offer and service. I HIGHLY recommend...buy/lease with confidence!
Great service... I highly recommend my sale person Arron... - mzcoupe24
Great service... I highly recommend my sale person Arron was awesome 😊. Now patiently waiting on my gle450 to be delivered I absolutely like this dealership