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Fantastic dealership Billy Voyles is a fantastic... - Hemi.Boss.5
Fantastic dealership Billy Voyles is a fantastic Salesman, not only was he patient but he is all about putting the customer first. Thank you Billy Voyles for getting my dream truck at the right price. Billy Voyles also has helped me with getting my interlock swaped out of my truck in to the new truck i purchased. It is really hard to find a dealership that actually cares about the customer wants and needs. Billy Voyles and his sales manager went above and behind for me and i will be going back to them for the rest of my vehicle i purchase in the furture.
Our experience was excellent. Bryan Lovelady provided all... - BSHLKH
Our experience was excellent. Bryan Lovelady provided all information we needed to make our decision with no pressure sales. The entire process went smoothly and all staff treated us well.
Wow! What an easy and fast transaction. Absolutely A1... - John
Wow! What an easy and fast transaction. Absolutely A1 service. Rick is the best and most professional dealer I have ever had to deal with.
I took my 2018 Sierra 2500 in for standard oil, tire... - Vershun_2000
I took my 2018 Sierra 2500 in for standard oil, tire rotation, etc. service on 4/13/21. Was told by Paul it would take about an hour an a half..(fine) After around an hour, he said I was ready to go didn't need a tire rotation due to low tread..(fine) Paid my bill and left but about a mile down the road, i decided to go through the GMC diagnostic to make sure all was good. The first thing I came to was gas filter was at 0%. Turned around and Paul said that they missed it because it probably JUST POPPED ON (BS) I informed him that was BS and he knew it. Someone didn't do their job and he was trying to blow smoke up (MY A.) to cover for it. I had to wait another hour and charged an additional $155.71 and was pissed! Probably wouldn't have been as bad if he hadn't tried to BS me and the fact that I'd previously had to return multiple times for them to address the engine block recall. Good customer service means be honest with the customers! I may not like what you say but at least I feel like I can trust you!
Cannot wait until i get the survey on Invoice number GCCS21291/GCCS21295.
I moved away from the tech center area but still drive... - erikageo
I moved away from the tech center area but still drive 30 miles to Autonation for all of my GMC service. Even an oil change. They have the best techs, great service reps and a clean and comfortable facility in which to wait while service is being done.
Bought a Dodge Journey from Johnson last August. It has... - daren
Bought a Dodge Journey from Johnson last August. It has been towed to Johnson for service 3 times since we bought the car and now the engine light is on again. When I requested an appointment to take the car back yet again I was told it would be over a week and a half before they would even take a look at it. The last three service visits were almost a week and a half on average before we could pick up the car. If you buy a car from them you would think they would want to make you a priority because that would be excellent customer service. This is the fourth time my car has needed service since we bought it in August and this business does not give a crap. I have scheduled an appointment with Brighton Ford. Here's hoping they know how to take care of customers. I will never buy a car from Johnson again. This business doesn't even rate one star based on how they are treating me.
So far I say no stars. Truck was coming in 3 weeks ago.... - debbie
So far I say no stars. Truck was coming in 3 weeks ago. We put our money down, they cashed the check. Nothing was to be turned into for financing until we received our new truck. No truck. GMAC just welcomed us. We check every few days. They will not even call us back anymore. They will not allow us to buy another truck because they turned in false paper work. Run with your money and don't look back. Finance dept promised it would not be submitted until we received the truck. Trying to figure who to turn them into.
They have NO IDEA what they are doing!!! Problem never... - rlzdz
They have NO IDEA what they are doing!!! Problem never solved! I Do NOT recommend this dealership or service department at all! They chose to blame it on technology instead of replacement of faulty equipment