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Best customer service! - lorivc
I had the pleasure of working with Marc Taylor. I came in with a 2018 Tahoe that I had purchased 2 days prior and had questions. Marc was more than happy to help me even though I did not purchase from him or this dealership. Our conversation turned into a same day sale for Marc! I was told by the previous dealership to take my Tahoe to another dealership for help with my problems and so I did. When I learned that for just a few thousand dollars more I could have a brand new Tahoe with no problems it was a no brainer for me. I explained to Marc that if I were going to do this it would have to be a quick process (my husband does not like this stuff and we had just been through it 3 days prior). It was a very quick and painless process. My husband and I were both very pleased with Marc and his professional demeanor. He was in no way pushy. He listened to our needs and wants and any questions we asked he was very knowledgeable. The other thing that was nice to see is Marc's neat and professional appearance. When making a purchase this big and a decision this personal it's nice to see someone who takes their job seriously enough to take the time to look nice....head to toe! Andrew was as equally amazing. He explained everything in a manner that was easy to understand and also was accommodating to our desire for a speedy process. He was very welcoming and inviting. Thank you guys for a smooth and comfortable experience! Also not sure of his name but the gentleman who tinted the windows and put the clear coat on was super sweet!
Top Reviewed Specialists At This Dealership
Low pressure car shopping experience - Silverado31
Very happy with the overall process and staff were professional. Tom Rafdal was very knowledgeable and he took the time to help me set up Onstar, Wifi, and connect my phone after my purchase.
Sales and Leasing Expert
Sales and Leasing Consultant
Service - Tamborina12
I dropped off my truck for a service engine light and my truck was going into a limp mode . They had my truck fixed and back to me same day .I can’t ask for service than that.
He had all the knowledge to help me find something for my c - Wick Nick
I had taken time to shop around for a truck that my cousin could afford. TJ was able to find us one that fit him perfectly. I look forward to making making more car deals w him in the future.
Amazing Service - HappyDays15
Frank was amazing! His customer service is something that I would consider to be grade A. Thank you so much Frank for the help you provided today.
We had a very good experience - jimmy
Our experience was pleasant no big pressure to buy and. We feel we got treated with respect
This is our second purchase
Thank You James
First no pressure sales I've ever worked with. - Kelley
The sales financing staff made the purchase of my Equinox painless. I made an internet request, followed by a phone call with Brandon. The sales staff out front showed me right to Brandon when I arrived. We didn't have to chit chat, just went straight to the test drive. He was able to get me into the car I wanted, at the price and monthly payment I was looking for. The paperwork with Hunter was a breeze! This was the easiest car purchase ever!
EXCELLENT - ZeeAreToo
I privately sold my vehicle and the same day I came to medved and Michael Fertal got me hooked up with a ZR2 Colorado fresh off the delivery truck! Each and every part of my experience at medved was excellent and the entire staff exceeded my expectations. Thank you medved!!
Fast, Fair, and Efficient Sales Process - Whirt
Jay Heartso did a great job selling me a quality used vehicle at a fair price. His response to my internet inquiry was timely and his approach was good.
Encantada! - Dj87$
Fue una experiencia agradable. Un buen trato y muy amigables. ?? Amabilidad. Me senti encantada y en confianza. Le recomiendo a mis amigos sobre ese lugar.
Sales was good Service not so much - Buster
We purchased a pre certified Jeep Wrangler sport unlimited less than a month ago from Diego. He was a great person to deal with and did what he said. After a week we started having a abs/traction light coming on when we put into reverse. Also the fender was loose and a clip on door sill was missing and a crack thatbwas attempted to be repaired bu service continued to crack. so we made appt with Derin in service they was busy and took a week and half to get into shop. when i got there for appt it was ridiculously unorganized. After checking in and waiting an hour finally got my loaner from sales dept. and was on my way. Never heard back from service for 2 days after leaving several messages. finally got word (from my salesman) that they was still checking it. And after 3 days finally got a text from service they had to order parts. Went to pick up veh and windshield was replaced by sales the speed sensor and clips replaced. the clip was wrong size and they wanted to charge 25.00 to pop in. the fender is still loose. and car was muddy from their lot but they dont wash because they are on well water per Derin. I never once felt like i was a Valued Customer. i will never use this service dept again. Bad experience with Derin in Service. I do recommend Deigo in Sales for great job.
Stellar service..... - ant101568
I called to schedule the first service appt on my new 2018 Chevy Trax; I was able to get in on the day AND time I wanted. Checking in was a breeze....the actual length of the appt was much shorter than I expected, and checking out was easier than checking in! Autonation Chevrolet North has always done me right, and this time didn't disappoint. Thanks guys!