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Excellent customer service - M&M
Buying my forester was so easy because Dal handled all the financial issues for me while Travis took care of all the logistics. In the end I ended up with the vehicle I needed and love.
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I would recommend Matt Carlson - Diane123
Matt Carlson was a pleasure to deal in that he was very kind, very honest, not at all pushy and got us the best deal possible. He also answered every question we had even after our 2019 Subaru was purchased. He responded right away to any of my calls or texts. I would recommend Matt in a heartbeat for anyone interested in purchasing a vehicle at Subaru of Loveland.
Somethings changed - Just another gear head
It would appear that they have a new sales manager on the Subaru side. I just tried to buy my third Subaru from them and the experience couldn't have been any different than last time. Both Foresters I purchased I felt like I had been treated very fairly and left with a good deal. This time the numbers added up to the fact that the sales manager wanted to make $10K off that one deal. $5K from both sides. The trade offer was low ball and the price on the new vehicle was way over MSRP. Sad because I have been doing business there for thirty five years. No more I"m afraid. It was definitely not Matt's fault and as he said the was just the messenger.