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Trade in and buy new - Q
Absolutely the easiest trade in and buy new experience I have ever had. Easy, fast, fair trade value.
Very knowledgeable people; very friendly, and most helpful.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
Great Service and Staff - Joe Colburn
My new pickup had a bad smell from a front differential vent issue. Jack went above and beyond to get the issue resolved. I will be getting my pickup service here again.
Sales was good Service not so much - Buster
We purchased a pre certified Jeep Wrangler sport unlimited less than a month ago from Diego. He was a great person to deal with and did what he said. After a week we started having a abs/traction light coming on when we put into reverse. Also the fender was loose and a clip on door sill was missing and a crack thatbwas attempted to be repaired bu service continued to crack. so we made appt with Derin in service they was busy and took a week and half to get into shop. when i got there for appt it was ridiculously unorganized. After checking in and waiting an hour finally got my loaner from sales dept. and was on my way. Never heard back from service for 2 days after leaving several messages. finally got word (from my salesman) that they was still checking it. And after 3 days finally got a text from service they had to order parts. Went to pick up veh and windshield was replaced by sales the speed sensor and clips replaced. the clip was wrong size and they wanted to charge 25.00 to pop in. the fender is still loose. and car was muddy from their lot but they dont wash because they are on well water per Derin. I never once felt like i was a Valued Customer. i will never use this service dept again. Bad experience with Derin in Service. I do recommend Deigo in Sales for great job.
Excellent Service - KatR123
Just purchased a new Buick Envision after a lifetime of Honda. Gabe Molina was excellent to work with. After the paperwork was signed he made sure I knew how the buttons worked and has answered every question since the sale. Hope not to buy a car anytime soon but will definitely return.
He said/He said - but yet I'm out $900 and have a problem - TimOBrien
Please read this in its entirety and decide for yourself whether you wish to do business with King Chevrolet.
I have a 2006 Impala LTZ that has been a great car for many years. About 1 year ago, I had the oil sensor fail and I attempted
unsuccessfully to replace it myself. In the process I shorted out the 'body control unit' which I understood to be a dealer only fix.
Therefore, I towed my inoperable car to King Chevrolet.
It took over a week and in the process I had a few conversations with the service manager. I requested that he please replace the
oil sensor and change the oil and filter as well. It was a hefty bill, but worth it to get my car working again.
Jumping ahead several months my next oil change came due and I took it to a local shop very close to my work. I was called by
the shop manager and asked to please come inspect a problem they found. When they unscrewed the oil plug, it came out stripped and
number of broken heli coil threads came out with the plug. In short - somebody previous to them had stripped the oil pan threads and had attempted put in a heli coil to fix it. This second shop manager was very concerned as to whether he could install a new plug and have it seal and hold oil. Thankfully it did. But it's only a temporary solution for a major problem.
A couple days later I called King Chevrolet and spoke to a manager of the dealership. This person assured me they would address the problem and I just needed to bring the car back.
That day I received a call from the service manager, the one I initially worked with and he told me that he had no record of making an oil
change during the first service visit and the stripped oil pan was nothing they were responsible for. However they would fix it for the estimated cost of approximately $900.
I told him that I had specifically asked for the oil to be changed as part of the initial work to address the body control module problem and he again stated, they have no service notes that they had
actually changed the oil. I took the car from King and no further payment was made for their 'diagnostics' work of the stripped oil pan.
So, in summary, I brought a difficult car repair to King Chevrolet and they did get my car working again, for which I was grateful. However, upon further service work (an oil change) I discovered a stripped oil plug and a very shoddy repair job, which is now a very expensive fix for me to incur.
I cannot absolutely prove that King Chevrolet damaged my oil pan, but I certainly did asked them to change my oil, and according to the duration of my oil reset light, it appeared I actually had fresh oil in the car.
In turn, King's service manager is stating that this damage is not theirs and they have no proof that they actually changed my oil as part of that initial service work.
So, I'm out another ~$900.
So I ask you the reader, is this the sort of place you wish to do business with? I have decided most certainly to never give King Chevrolet my business again.
Tim O'Brien - Longmont
Horrible finance department - jcook2013
We had a wonderful experience with the sales men (they get 5 stars) but a horrible experience with the finance department. We went in stating we had financing at a low rate and let them know if they found something LOWER that we could discuss that opportunity if something came up. Find out 2 days later after not hearing a single thing we got an email stating our account was set up with a different lender, we called to ask what the deal was but they stated that the paper work was already turned in and there was nothing they could do, and we would have to wait until we could refinance to what we wanted in a few months (well thank you for wasting my time and money to make me solve your mistake). We have no idea what the terms or conditions are we never agreed to use that company and we couldn't be more irritated that they would go behind our back so they could make some extra money by going with the company they wanted! I couldn't be more disappointed as a first time buyer.
Update - The manager of the dealership called to apologize, he stated he would take care of us at the 5,000 mile marker so I will update after that happens.