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Amazing experience - Chaseb98
Being in the army I was more comfortable working with someone who was prior service. Would definitely recommend this dealership and the salesman I worked with Andres Peinado
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Worth the 4 hour drive! - jeepsabeast
Larry Miller Toyota had pretty much the exact
gently used jeep wrangler I've been searching for. Over the course of a day they answered all my questions, held the vehicle for me and by the time I showed up after many text, phone and email exchanges I drove off in my perfect vehicle. They were a great team to work with. My only issues were one bit of misinformation in the listing but they did work with me to try to resolve. Robert, sales, was awesome and Paul, finance, was super helpful and informative!
Buying a 2019 Crosstrek - Lajones48
This is our third Subaru bought from Heuberger. Our salesman Art Tompkins went to extraordinary lengths to help us get the model and color Crosstrek that we wanted. The only hitch in the process was the wait time to complete the purchase which was several hours. Our finance person Adam Stent was very nice to deal with once we saw him.
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Great service - Coloradopest
Even though it took 2 hours on hold with my insurance company adam was very patient and helpful getting everything needed to get me in a new truck
Great Experience - Jackie
Jacques found exactly what I wanted! It had all the right features and nothing that I didn't want. The dealership gave me a fair price on my trade and the whole process was smooth. The buying experience was actually fun! Perkins will always be my first stop we we look for our next vehicle.
Amazing - Brian J Muldoon
I am in the bushiness and went here for a car for me. I am telling you I had a incredible experience . Dan and Russ went the extra mile for me to find me the perfect vehicle. Amazing customer service. I recommend Berkenkotter to any one in the market for a quality pre-owned car
Great Service! - BigC703
Had a wonderful experience with the staff here and they made the buying process easy and straight forward. They made sure I was getting the best possible deal. Definitely would recommend!
Best Service. - Rachel
Mile High was a breathe of fresh air with its welcoming environment and non-pushy salesmen. Dean was extremely professional and none of my questions went unanswered. This was the most pleasant car buying experience I have had.
Not a second chance lender - Stevonic719
Might be great for those blessed with good credit. Challenged credit I wouldn't waste my time. Was open about my situation, pmnt level, and money down. Went in and wasted 3hrs then they pulled the "this is the only car that will work" BS. I relented and agreed. Sent me home because their "banks were closed" and said they would call me tomorrow. I had to check in today only to find out they wanted 3 to 4Xs my down payment to get a deal done. In the meantime I turned down an approved deal based on the empty promises of SM. They are NOT a second chance finance company and if that's where you're at? Iwouldnt wast my time.
They’re a bunch of liars - Jd2002
I bought a Subaru Wrx from them and they told us the payments were going to be one price and we took it home but they needed to get the paperwork ready to finish signing. Then out of nowhere the clutch blows out which wasn’t even my fault because there’s no way I could’ve blown ouut the clutch in the 3 days I drove it. Then we go back and they keep the car for 5 days to fix it and don’t even give us a rental car, then they try to charge us 2,700 to fix a xxxx clutch so I tell them I can fix it for cheaper and they tell me they can send the car home with me and we will finish signing the paperwork. But right at the end of course these liars up the payment almost 100 dollars. Definitely don’t recommend! Never buying anything from here again.
Great!!! - CarShopper89
I’ve had tuff times with other dealers at other dealerships but that wasn’t the case here my dealer Matthew Hampton changed all of that he was beyond patient and helpful.
Awful - PG
Stop by Austin Bluffs location to check price on a vehicle salesman would not give me a price after asking him at least 5 times.
Worst experience ever!!!! - Proud Titan Owner
Got a Lincoln MKX and 28 days after I bought it the transmission goes out. Phil Ling agrees to pay for the “new” one to be put in, that took 2 months. 9 months later the “new” transmission goes out and when I take it to the Benz and Beamer branch of Phil Long where I made the purchase and it completely closed down. I take the MKX to a Lincoln Phil Long dealership for information about the warranty on my “new” transmission and I’m informed he did not put a new transmission in my car but an old one from a junk yard. Phil Long continues to tell me they no record of any of my extended warranties. The dealership I dealt with is closed now and the salesman got fired for giving the email to the owner. I got lucky enough to got rid of the car before it cost me too much but don’t let this joke of a complaint hustle you too.
Update - Ayvahrenee68
The tow company said they did not bill them so the robbed me for 200 on top of my car note I paid 345 owe another 145 next week! Do not I repeat DO NOT BUT FROM HERE TOW TRUCK DRIVER SAID I KNOW MAAM IM SORRY THEY DO THIS TO WVERYONE
Love everything about them - Misrepresentedbyplch
After a horrible experience with phil Long, I went to CarMax. They found me a car, paying careful attention to my criteria and concerns. Cheyenne was my sales person and she got me financed right away. They did NOT CLOSE on the loan at any time during their own exchange period and have an unprescedented warranty which they honor. Once the 5 day period passed and I had no complaints, my loan closed and that was it. Their service department is great too! Had my oil change done pretty quickly and a small issue was found. They informed ME I had a warranty and to use it. So I did!!!!! Anyway, They didn't try to push a car I didn't want and went above and beyond my expectations. I was impressed and will always recommend them so long as they continue their excellent service. And I have not had any major things going on with my vehicle. It's awesome!
I bought a used car from this dealership and after two... - kristine622
I bought a used car from this dealership and after two days of having it I realized it had an oil leak. When I took it to the dealerships repair shop they told me this wasn't their first time fixing the car and gave us a list of things they had to do to it before we bought it. The dealership never told us about any of this. After getting It back the check engine light came on two separate times so I finally told them I wanted them to find me another car that is the same make and model. The check engine light came on a third time and when I took it to the repair shop they told me I needed a whole new engine. Now the dealership wants nothing to do with the car unless I trade it in for something else on the lot. They are trying to give me way less than I paid for it and even told me that they over priced it to begin with. Don't buy from here, they'll just screw you over. Read the reviews, I'm not the only person this has happened to.
This is how car dealers should be - BLR89
These guys are great. Steve isn't the usual salesman. He tries to know you and what kind of vehicle you are looking for. I tried a few places before heading over to Helton but these guys are down to earth and tell it how it is. And they WORK WITH YOU!! I would reconmend this dealer to anyone I know. Thanks again Bob and Steve for your help. Looking forward to doing more business with the Helton team!
Springs Automotive Group - N Powers Blvd
General Sales Manager
Springs Automotive Group - Platte Ave